The LONDON CONNECTION TEAM is an amazing group. The team work with each other daily from early morning until late nights–depending on flight arrivals. Thomas Jr. and I are in London numerous times during the year, and we see first hand the achievements of these capable and caring people. The company works like a family; some of the team members have worked with us for over fifteen years. Quite frankly, I love this team of marvelous people.
Each year, THE LONDON CONNECTION recognizes one member of the team for an outstanding performance. Alice, the head housekeeper, received this award three years ago; she has worked with this company for over a decade–she is fabulous! Cristina, our outstanding London manager, was recognized two years ago–after working for the London Connection for only one year; she is the most outstanding manager ever to lead our London team. This year’s award will be presented to our assistant London Manager, known to all our clients as RICARDO.
Ricardo Lopes has joined the team with amazing energy and enthusiasm. His desire to do a great job with a tremendous attention to detail has been greatly appreciated by the US office and by the London manager Cristina. The London operation is intense: airport pick-ups–1,600 each year, weekly housekeeping of 50 flats, property up-keep and repair, 2,100 guest let-ins each year, owner relations, 5,241 laundered sheets and the same number of pillow cases, and duvets, tons of waste basket litter removal, 4,000 washed windows, over 10,000 phone calls, water leaks, failing equipment, thousands of light bulbs, 75 keys in the hands of each employee, on and on. Ricardo has jumped right in the middle of this important operation and has brought a thoughtful, sensitive spirit to an operation that can easily stir tempers and ignite emotions; he is a calm, careful gentleman. I am grateful that this special person has brought important assistance to Cristina and to the other members of the team.
THE LONDON CONNECTION is delighted to present THE LONDON CONNECTION OUTSTANDING SERVICE AWARD to Ricardo Lopes; and, I am excited to pin this award badge on his coat. The London Connection is a better operation because Ricardo has joined our wonderful team. Bravo!
Thomas Moore email: TMooreSr@me.com Telephone: 801.791.9918