All Properties1-10 Sloane Ave.1-16 St. Martin's Lane1-17 Great Newport Street1-18 St. Martin's Lane1-2 John Adam Street1-3 West Street1-32 Grosvenor Street1-34 Gloucester Terrace1-4 West Street1-45 Maddox Street1-46 Parliament Square1-5 Tachbrook Street1-72 Draycott Ave.2-01 St. Martin's Lane2-02 St. Martin's Lane2-06 Beaufort Gardens2-11 Palace Gardens Terrace2-12 West Street2-120 Draycott Place2-167 Pall Mall2-169 St. Martin's Lane2-2 Beaufort Gardens2-215 Eaton Mews North2-23 Palace Street2-25 Tufton Street2-3 Chelsea Manor Street2-31 Pond Place2-34 Egerton Gardens2-4 Ovington Gardens2-411 Basil Street2-43 Bramham Gardens2-46 Maddox Street2-67 Wilbraham Place2-70 John Adam Street3-104 Godfrey Street3-33 Haymarket3-51 Tufton Street3-53 Parliament View4-1 Sloane Gardens Mews

2-31: Pond Place 1 May 2012 at 06:24 PM

I just thought it was a great apartment, everything exactly as promised and the concierge was very helpful and on time thank you!

by Eric

2-215: Eaton Mews North 29 April 2012 at 01:20 PM

Dear Thomas, We loved our time in the Eaton Mews house! Our student daughters gathered from Oxford and New York, and we came from San Francisco, and we all had a smashing two-week reunion over the Christmas holidays. The house is adorable. The decor is sweetly done of flora and fauna without being in the least cloying. The living room is lovely with a nice piano where we sang Christmas carols. We could easily reach Waitrose and Marks & Spencers for prepared cook-at-home meals--even our Christmas dinner! The restaurants in the area are wonderful. We particularly enjoyed Zefferano for Italian food and Amaya for spectacular Indian fusion cuisine. For our traditional New Year's Eve lunch we enjoyed a several-hour event at the chef's table in the kitchen of Petrus where the chef prepared a fabulous tasting menu of multiple courses. We also enjoyed the warm pub hospitality of the Grenadier on a rainy day. We didn't see the ghost there, though, alas. We have stayed with London Connections many times over the years and loved all our accommodations, but this was our favorite by far. We look forward to our next trip! Juliana and Charles

by Juliana and Charles

2-06: Beaufort Gardens 27 April 2012 at 02:56 PM

This was a fantastic apartment, very spacious and clean, well located, close to the Knightsbridge tube station and shops. We stayed there April 8th -12th, 2012. We had a wonderful experience with The London Connection, beginning first with Thomas Moore Jnr, whom we initially communicated with when booking the accommodation. The apartment was available for all but the the first day of our stay in London, and Thomas kindly found us a very suitable apartment to stay in for this night, within walking distance to Beaufort Gardens. Emily then handled the payment side very well, providing prompt and clear communication on this front. We chose the pick up service from Heathrow, and were met by a lovely man ( sorry, we cannot remember your name!!), who had to wait quite a while for us to finally clear customs at the airport as it was a very busy morning there. We were met by Ricardo at the first apartment, whom was extremely helpful, friendly and welcoming. It was a delightful start to our London trip. Ricardo also met us at the first apartment and walked us to Beaufort Gardens, despite no obligation to do so. It was a freezing, drizzly Easter Sat morning too! You are wonderful Ricardo! Beaufort Gardens, as mentioned, was an absolute delight, very clean ( thanks Conchita! ), 5 minutes walk to Harrods, the tube, Tesco, Marks and Spencer Food store. Thanks to the team at The London Connection whom helped make our stay in London so wonderful

by Anthony Lance

3-33: Haymarket 23 April 2012 at 04:34 PM

Yes Cristina was wonderful. I did manage to find her email and she was here waiting for us. We are delighted with both the condition and location of the flat and are walking our legs off all over London. Thank you so much for all your help. It can be quite scary trying to arrange accommodation from so far away but this has worked out just fine.

by Susan

2-215: Eaton Mews 23 April 2012 at 02:42 PM

Hi Becky, My husband and I came back to San Diego yesterday. My sister's family is leaving today. The flat was just lovely. 2 of my London friends came by Sunday morning for breakfast and were amazed too. Everything worked out perfectly. Thanks so much. Anuradha

by Anuradha

2-25: Tufton Street 21 April 2012 at 01:27 AM

Hi Thomas! We had a great trip and really enjoyed the flat! Appreciated the pick up at the airport by Joe, being met by Christina and getting taken back by David. All were super nice, informative and very welcoming! (Hope I got all those names right!). The flat was just right for us and our 18-year-old twin sons. We had everything we needed and found the grocery store very convenient. For future guests, you might let them know there's a good supply of guidebooks at the flat, hairdryers and sufficient cleaning supplies. We also appreciated having a few staples there - such as tea, butter. salt and pepper which I suppose was left by previous renters. New renters should check the cabinets first! We also left behind a supply of tissue for those coming behind us. Finally, the flat is very conveniently located, especially to Westminster Abbey, the Houses of Parliament, the London Eye and boat trips on the Thames. The trip to Greenwich is a must! We loved the location! You can see a lot just in that area and it is so close to the Underground as well. We would definitely rent with you again and we are happy to provide a recommendation. Thanks so much for helping to make our trip to London so enjoyable. All the best. Olivia

by Olivia

1-45: Maddox Street 20 April 2012 at 04:10 PM

Hi Thomas, Yes, the apartment was great. It was easy to check in and out. The contact person was very helpful. The apartment was very nice and a good space. The location was extremely safe and convenient for my purposes. I would be happy to rent again in the future and would feel very comfortable recommending to any friends. Cheers, Louis Wu

by Louis Wu

2-06 : Beaufort Gardens 20 April 2012 at 04:02 PM

Our stay was delightful. The flat provided every necessity for a lovely vacation. The location was OUTSTANDING! We were within walking distance of many attractions and close to tube stations that took us anywhere we wanted to go. The area was first class and we felt safe walking at anytime of the day or night. A gourmet grocery store was right around the corner and we were also right around the corner from Harrod's which also has gourmet food counters where you can eat or carry out. There were quite a few really nice restaurants and bakeries just steps away. A drug store was also right around the corner. The process of making the reservation was very easy and all questions were answered honestly. We took advantage of the pick up service from the airport to the flat and would highly recommend it. After an eight hour flight it was wonderful to just get our luggage and jump in the van. Dave Norman was the driver and he helped acquaint us with the city. We were also able to have him pick us up at the flat and take us to Oxford for the second week of our trip. I really can't say enough good things about Dave's service, it really made transportation hassle free. We would definitely use London Connections for our next trip (you were recommended to me by a friend who travels all over Europe) and I would recommend you to others who would like more space and conveniences not available in a hotel room. Sincerely, Janice

by Janice

2-57: Wilbraham Place 19 April 2012 at 04:23 PM

Dear Thom, Our trip to London was wonderful, and we loved your apartment on Wilbraham Place. It was spacious, comfortable, clean, and had everything we needed to feel at home. The attention from the members of your staff was truly fantastic. We hope to stay in this same flat again later this year. In fact, we will be making a reservation within the next few days. Thank you again for providing such wonderful accommodations in London. All the best, María and Juan Antonio

by Maria

2-23: Palace Street 19 April 2012 at 04:21 PM

Dear Tom, We had a great stay in London and loved the aparment! It was great and everything worked out perfectly. I will definitely write up a review on your website. Christina was great as well. The only comment I would make is that the small sink in the master bathroom really is very small. The size might be ok if the faucet was placed differently so that it protruded over the sink more. As it was it was close to the edge making it easy to get water all over the place. At some point, improving this sink would be a good idea. Other than that the place was great! The location was unbeatable! Thank you for your support prior to our trip and for your recommendation on staying here. It really was a great place to visit London from. We can't wait to go back! Best regards, Harold

by Harold

2-25: Tufton Street 19 April 2012 at 12:27 AM

Hi, I wanted to send you a quick thank you! We enjoyed our stay at your Flat in Westminster. The flat was just what we had been looking for, a central location, a quiet and comfortable place to call home for a week. Access to the Tube was easy with two choices. Meeting your Rep went off without a hitch and she was very knowledgeable and pleasant to deal with. For the nights we decided to eat in, the Tesco around the corner was a nice convenience. The kitchen was well prepared and easy to use. I had a really good nights sleep on the bed, it was very comfortable mattress. I will be booking properties through you in the future. One of the most interesting and unique things about the flat was hearing Big Ben at night. That's one big bell! Please feel free to post this with your Client Letters. Sincerely yours, Mark Dransfield

by Mark Dransfield

2-23: Palace Street 18 April 2012 at 03:03 PM

Hi Thomas We just returned from Europe a couple of days ago. It seems like forever since we were in London. Our stay in London was excellent! Just wish we had more time to spend there. Check-in was smooth, thank you to (?) I can't remember her name, sorry, and the apartment provided everything. The location was perfect and we always felt safe. Grocery, restaurants and shops were all close by. I remember reading about the noise from downstairs on one of the comments and I can confirm that we had no issues with noise. Our stay was perfect :) We will definately book with you again when we return to London. Thanks so much for the follow-up. Jackie

by Jacki

1-45: Maddox Street 18 April 2012 at 03:00 PM

We had an absolutely wonderful time. The place was clean and well-cared for. The check-in went very smoothly. We caught an earlier flight and it was easy to work with your team on getting us checked-in earlier than expected. Thank you for a wonderful stay! Cindy

by Cindy

2-10: St. Martin's Lane 18 April 2012 at 02:03 PM

LOCATION, LOCATION, LOCATION That says it all. Although Sainsbury had closed on the Friday before we arrived the Marks and Spencer with its food hall was across from Victoria Station. Very easy walk. We also walked "home" from the Churchill War Cabinet site passing the Banqueting Hall, Westminister, and St Margarets, the church where Churchill was married. Our apartment was spacious, quiet, nicely decorated. The London Connection representative, Ricardo, was very helpful and gracious. He tried to get my computer working but the logic board had died. The Apple store replaced it after I got home. The UK Apple store could not get it done before we left for the US. My daughter and grandson really enjoyed their first London experience. Our apartment was a large part of the good experience. He did magic tricks in the living room after going to Hamleys and being mesmerized by the magicians. First and last the taxi service was a marvelous idea. David Norman was waiting for us at LHR and took us quickly to our apartment. Then he made the return so easy. Also thank you to the Utah staff for answering all my questions. Cordially, Ellen Sinclair

by Ellen Sinclair

2-57: Chelsa Bridge Rd. 17 April 2012 at 03:55 PM

Thank you for your email Thomas. The flat was exactly as shown on the web. In fact I felt I had walked right in to the web page. It was spotlessly clean, and the convenience of having the washing machine and all the other appliances was wonderful. I cannot think of anything that could have been improved upon. The entire complex was absolute luxury. My daughter, granddaughters and I felt perfectly safe in that area of Chelsea. The location was spot-on. We had our choice of using Sloane Square, or Victoria for the tube, and of course it was convenient for the Victoria Coach Station for our day trip. We also used Victoria train station for two other day trips. There were plenty of local pubs serving excellent food in the area, and plenty of places to pick up a few groceries and necessity items. If we didn't want to walk to the stations, we were just a few steps away from the bus stop. Our drivers were delightful and made the journey to and from Heathrow a real pleasure. We had some problems on our arrival getting through border control, which made us later than anticipated, but I called David, and he was very understanding and told me where to meet our driver, who was still waiting for us. What a fabulous trip! We were fortunate to be able to attend Easter Service in Westminster Abbey. We went to the park by Hammersmith Bridge to picnic and watch the boat race. I told my family they were witness to sports history being made., It was unbelievable. When we visited Greenwich we watched some of the filming for Les Miserables. We were on the go for the entire ten days, but what made it so enjoyable was the pleasure of returning each evening to all the comfort and privacy of our "home away from home". The only negative was the trip was too short. Thank you to everyone at London Connection, from the people we met, to the people behind the scenes who handled the reservations and confirmations, the apartment cleaners, etc. Everything worked smoothly and seamlessly, and was effortless for us, as all we had to do was enjoy every minute of our visit. THANK YOU ALL! I can assure you, if God grants me a few more years on this earth and allows me to return to my homeland once again, I will certainly cerainly come back to your efficient and friendly organization, and I will highly recommend you to anyone planning a trip to London. Sincerely, Jeanne Scott

by Jeanne Scott

2-4: Ovington Gardens 17 April 2012 at 03:23 PM

My family and I (X2 adults & one child) stayed at the apartment for one week in March. Out taxi pick-up from the airport was ready and waiting, the driver was helpful and pointed out nearby amenities. The check-in process was courteous and efficient - everything was explained to our satisfaction. The apartment was perfect in every way - a central location, secure, clean and well provisioned. We very much enjoyed our stay at Ovington Gardens and will definitely return on future trips. This is our second stay with London Connection (previously in Chelsea Manor St.). On both occasions we have enjoyed the same flawless service. This is a great way to live in London.......... David R Young

by David Young

2-23: Palace Street 17 April 2012 at 02:32 PM

Tom: As usual, everything was great. We had stayed in 2-23 six months earlier and left a bag that was returned to us by the new let-in man when we arrived on the 25th. Also, we're staying in 2-23 this coming October. The place is delightful and the location perfect. Cheers Dave Mead

by David Mead

2-215: Eaton Mews North 17 April 2012 at 02:31 PM

Hi Tom: The flat was outstanding – a wonderful location, lovely neighborhood, clean and well-kept. We could not ask for anything more. The drop-off and pick-up service was prompt, reliable an accommodating. Please let me know what other cities you work with. We are considering another European trip with the kids in late-August. Or, if you partner with another organization of the same caliber, please share its name with me. Thanks again for helping to make my kids’ first trip to London a wonderful success. I have already shared your firm’s name with others, and plan to continue doing so in the future. Regards, Ilyse Shapiro

by Ilyse Shapiro

2-2: Beaufort Gardens 17 April 2012 at 02:29 PM

We enjoyed the space of this apartment. It had a nice patio on the basement level and a spacious bedroom and bathroom downstairs. The bedroom upstairs was very comfortable and had a full bath plus a half bath on that floor. THe kitchen was nicely arranged and good size and the sitting room was comfortable. I appreciate the kindness of MIchael the driver who always picks us up and Christina is always accommodating. So close to HArrods in the heart of Knightsbridge. Nice and quiet. Love you guys!!! Ruthie

by Ruthie al Qallaf

1-10: Sloane Ave. 17 April 2012 at 02:27 PM

My trip was wonderful. Thanks to your staff for warning me of the transportation strike on the day of my arrival. Since i had prior notice all went smoothly. The property is in a great quiet residential location . A bonus you need to share with others is the bicycle kiosk steps from the front door. I had a great time and look forward to returning and staying in more of your accomodations. Jeanne Howard

by Jeanne Howard

1-3: West Street 17 April 2012 at 02:25 PM

You and your London staff are fabulous. The flat is absolutely perfect for theatre lovers like us. We couldn't have had a better location. Cristina was waiting at the flat to check me in, answered emails promptly and called the building mgmt for us when the lift went out. Ricardo always did a super job cleaning the flat. We are anxious to return to the same flat at the end of this month. We really felt it was our home! You will certainly get our return business. I would be happy to talk to any prospective clients about our experience at the flat or in London in general. I do spend a fair share of each year there. Thanks for everything, Paula Norman

by Paula Norman

2-46 : Maddox Street 17 April 2012 at 02:17 PM

Tom, The accomadations and arrangements exceeded my expectations. I posted a review on VRBO with some specific comments. The apartment itself was first rate, clean, modern and very well equipment. It was a perfect home base for my family's week in London. I especially appreciated the arrival and checkin process. The pick up at Heathrow was smooth and it was very nice to have Christina meeting us at the apartment to review everything. Very professional. Overall I was very with London Connections from booking to check out. Best regards, Tom

by Thomas Bradley

4-1 : Sloane Gardens Mews 17 April 2012 at 02:16 PM

Tom – Our stay at Sloane Garden Mews was absolutely fantastic. The flat itself is fantastic and the location is phenomenal. While we were familiar with South Kensington and Belgravia, this showed us more of Chelsea and we loved it. The check in was extremely smooth. We have so many favorites in London but very close to the flat on Pimlico Rd. there is a restaurant, The Orange, that we would highly recommend. Also not far: The Pantechnicon, The Builders Arm, The Star Tavern, The Enterprise, Admiral Codrington, Bumpkin - South Kensington all are favorites from past trips that we visited often while were there and were within walking distance. While we did not take the tube except to go to the airport, the proximity to a tube station is a tremendous benefit for those who are there for sightseeing. We would not hesitate to rent this flat again or another London Connection property because this one was exactly (if not even better) as depicted on the website. Thanks very much for a very memorable visit! Kimberly Ferro

by Kimberly Ferro

1-2: John Adam Street 17 April 2012 at 02:14 PM

Eveything was fine. Our check in was very thorough and informative. The room is right next to the Charing Cross station so we were able to take an easy daytrip to Canterbury that was wonderful. Location was great. Unbelievably close to everything for a first time visit to London. Thanks, Ed

by Ed Byers

2-4: Ovington Gardens 10 April 2012 at 12:48 PM

Thomas, I just wanted to follow up and thank you for a great stay in London. The Ovington Gardens flat was nothing short of AMAZING. It far surpassed our expectations. The location was perfect but we knew that going in, but the flat itself was remarkable and absolutely HUGE for London. It was on the top floor so we did not hear any noise from other flats. There is some minor street noise but I like to be reminded that I'm not in the suburbs! We could have moved in and been happy for many years. We stayed for 8 days with our 5 and 2.5 year old children and it was perfect for us. We used the kitchen everyday and the washer/dryer was a lifesaver on more than one occasion! We adored the location and frequented many of the small grocers, restaurants, wine stores, and patisseries in the neighborhood. Costa is on the ground floor of the building so you don't even need your coat to scoot around the corner for a morning or evening coffee or tea. Your let-in person (cannot remember his name now) and our driver Maureen were wonderful. Both were very welcoming and accommodating. Maureen had us laughing hysterically about the traffic situation with the Olympics coming - tell Olympic goers to allow HOURS of extra drive time to and from the airport!! My only suggestion for the flat would be to get a few more drinking glasses since we seemed to go through those quickly thus causing us to have to run the dishwasher more than was probably necessary otherwise. A DVD player would also have been handy for our kids but for us we were fine with just the TV which we barely turned it on!! We'll definitely be in touch for our next trip! Thanks again for your help! Melissa

by Melissa

2-43: Bramham Gardens 19 March 2012 at 05:48 PM

Emily, Just got back from London on Friday night - we stayed at the flat on Bramham Gardens - it was everything and more than expected - the flat was spacious, clean and well appointed - we loved the private garden... flowers in bloom and a truly beautiful setting. I've never stayed in that corner of South Kensington before, but the neighbourhood was great - enjoyed walking the streets up to Cromwell Rd and over to Gloucester Rd. - also a 5 minute walk to Earl's Court tube - lots of shops and restaurants... Spanish and Indian on Old Brompton Rd. and an eclectic mix on Hogarth Place, right across from the Earl's Court Tube. Would certainly rent it again - I tried submitting a review on the London Connections website, but it didn't seem to cooperate. Also, David Norman was great - met us on time and also drove us back to Heathrow at the end of our trip - nice Mercedes cab and more than spacious for the four of us with luggage - David's very personable and we enjoyed chatting with him. Thanks for all your help Emily and please pass my thanks on to Thomas as well for suggesting Bramham Gardens (over several other properties in your portfolio) - will certainly recommend London Connections to anyone I know heading over to London and look forward to using your services again on my next trip. Cheers, Tom Clement

by Tom Clement

1-17: Great Newport Street 16 February 2012 at 04:06 PM

Hi Thomas, Our stay could not have been better! Location was excellent, accommodations were perfect! The flat was very nice, extremely clean, great kitchen, excellent Internet connection, beautiful bathroom, great flat screen TV! Transportation from the airport, check in and check out was flawless. The bedroom has a very comfortable king bed and is very quiet. Only drawback was that the living room was bit noisy if you plan to sleep in the living room on the pull out bed. There was a lot of late night activity on the street, but it was also quite entertaining to watch form the 3rd floor window! We thoroughly enjoyed our stay and highly recommend this flat to anyone who would like to be in the cenof the action in Covent Garden. We will be back!

by Kris Roberts

2-241: Basil Street 16 January 2012 at 02:28 PM

Dear Thomas, Thank you for your follow up email. "We found the Basil St apartment to be true to the description on your website and an apartment with an exceptionally convenient location and with a quality fit out and furnishings. We thoroughly enjoyed our sojourn there for 12 days. I have already recommended it to others, and will stay there again if it is available. It is a relief and pleasure when one books something and be advised it is of good quality, to find that upon arrival that it is so and that one has not been misled. In fact, the Basil St apartment almost exceeded our expectations. It was also lovely to hear that it was about to have some further refurbishment which is something the owners obviously do regularly, and this is readily apparent. Our arrival process was a pleasure and Michelle who met us was both most thorough and pleasant but also patient with a few requests for instructions on matters such as how to operate the fire. " Thank you for your advice with our selection. We were delighted with your recommendation of Basil St and our dealings with your agency. Kind regards

by anonymous

2-12: West Street 16 January 2012 at 01:45 PM

following is the review that I wrote for a travel board where the original poster had asked specifically about the apartment I had rented: (fyi: your email posts with a blue background so the letters cannot be seen. I had to change the type color to white). Tonight is our last night at 2-12 West Street apt. The apt is large, light and clean. 2 bedrooms/2 baths and very much as described on the London Connection website. The ensuite bedroom has a double bed and a queen bed. The bathroom includes a large walk-in shower. The other bedroom has a double bed. 2nd bathroom includes a tub with shower. Both bedrooms have large wardrobes so plenty of room for clothes/shoes/luggage. Wardrobes are equipped with plenty of hangers. Plenty of towels in the baths. Kitchen is well equipped with plenty of dishes and flatware and pots and pans. There's a drip coffee maker. Stove/oven are regular size as are fridge and freezer. There's a dishwasher (didn't use it) and a washing machine/dryer combo. We did one load of wash, the washer worked fine but the load was too big so the dryer didn't work very well. Living room is good size and very comfortable. Seating for 4 at the dining table but additional seating on the sofa/love seat. Building is quiet and secure and you don't hear much street noise. We did, however, hear sirens late at night some nights. What else? Heat! Guests control the heat which works very well. Love the area! Minutes walk to Leicester Square tube, Covent Garden, British Museum, Oxford Street. Would rent again in a heartbeat. Oh, L'Atelier de Joël Robuchon is next door, my sister claims she can smell the cooking from her bedroom. I wish!!

by Pat Hopson

2-4: Ovington Gardens 13 January 2012 at 11:21 PM

I wish to thank you again for your recommendation about Ovington Gardens. Truly a wonderful fifties London Flat. My wife enjoyed it so much, it reminded her of our Flat in Evelyn Gardens some years back. As I explained in our conversation last year, we had lived in London and were so sad to leave. We have traveled back to the UK and to London several times but, never had such a wonderful time as we had on this last trip. My wife was ready to book Ovington Gardens again this November, but Emily has informed me that it will be renovated at the end of the year during the slow season. I would like to seek your advice and counsel. Is there another Flat with similar location and charm that you might recommend. We are flexible, but would prefer the slow season of November or early December. I realize that the weather is problematic, but we do so enjoy that time of year. One bedroom would suffice but two, similar to Ovington Gardens would be wonderful. Knightsbridge and South Kensington are our old stomping grounds and like home to us. We would like a minimum of two weeks and would be willing to pre pay the full amount. I would also like to pass along the best of Birthday wishes to you. I understand from Emily that your birthday was January 8. I also am a Capricorn and celebrated my 69th birthday on January 5. Thank you, York LeCorgne

by York LeCorgne

2-23: Palace Street 13 January 2012 at 05:34 PM

The best thing about this flat is its location. Right across the street from the south side of Buckingham Palace, and just a few feet from a nice neighborhood pub called The Phoenix made it perfect. The little restaurant on the ground floor was a bonus too. Many of the required sights were within walking distance, including Westminster Abbey and the Houses of Parliament, 10 Downing Street, Westminster Cathedral, and Hyde, Green, and St. James' Parks. (Believe it or not, we saw a FOX in Green Park one evening about 9:30!) Several restaurants and two food stores are minutes away by foot. The flat itself was great. It was clean, and the kitchen was well-equipped. The bathrooms were very nice. My only complaint is that the combo washer/dryer didn't work very well; it never did get the towels dry. Other than that, though, we were very satisfied. Thanks to: Thomas Moore, for a nice telephone conversation and good tips about London. Michelle, who let us in and helped with some arrangements. Joe and David, our drivers from & to Heathrow, both very knowledgeable and good ambassadors to London. You can't beat the car service, expensive but worth it! We hope to return someday, and we'll stay at the Palace Street flat once again.

by Anonymous

2-23: Review of 2-23 Palace Street 13 January 2012 at 04:24 PM

The best thing about this flat is its location. Right across the street from the south side of Buckingham Palace, and just a few feet from a nice neighborhood pub called The Phoenix made it perfect. The little restaurant on the ground floor was a bonus too. Many of the required sights were within walking distance, including Westminster Abbey and the Houses of Parliament, 10 Downing Street, Westminster Cathedral, and Hyde, Green, and St. James' Parks. (Believe it or not, we saw a FOX in Green Park one evening about 9:30!) Several restaurants and two food stores are minutes away by foot. The flat itself was great. It was clean, and the kitchen was well-equipped. The bathrooms were very nice. My only complaint is that the combo washer/dryer didn't work very well; it never did get the towels dry. Other than that, though, we were very satisfied. Thanks to: Thomas Moore, for a nice telephone conversation and good tips about London. Michelle, who let us in and helped with some arrangements. Joe and David, our drivers from & to Heathrow, both very knowledgeable and good ambassadors to London. You can't beat the car service, expensive but worth it! We hope to return someday, and we'll stay at the Palace Street flat once again.

by Kenneth Lant

2-2: Beaufort Gardens 12 January 2012 at 07:04 PM

I am responding to your request below. I fear this may be difficult to read with the dark blue background. If so, please let me know and I will resend to you. Our stay in London was wonderful. We were very very pleased with the location of the Flat on Beaufort Gardens. How perfect, between Knightsbridge Tube and S. Ken Tube, along with its quiet location. We felt the flat very well laid out for three of us. Our arrival greeter and our departure driver were very punctual and courteous. Most helpful gentlemen. The greeter at the flat was very cordial and took time to explain all of the aspects of the flat. She showed us every detail of the flat. I want to mention that it was very helpful to have the staples of food available – salt and pepper, etc. We also appreciated having dishwasher detergent available for our use, as well as laundry detergent. We send kudos to the cleaning staff as well as the lovely greeter. Might I also mention the greeter took the time to spell out the nearest grocery stores, etc. We were, again, very pleased with the flat and the space it provided. We enjoyed our stay very much. This was the second year we used London Connections and were very pleased. Steve Anderson

by Steve Anderson

1-32: Grosvenor Street 10 January 2012 at 02:47 PM

Hi Thomas, I had a great trip to London, thanks to you, Christina Teixiera and the great unit at 9, 32 Grosvenor. It was a perfect location for me. Here are a few of my favorites from this trip. 1. Theatre. Saw Grief, 13 and One Man, Two Guvnors - all National Theatre productions. All were excellent. 2. Concert. Attended a superb privately produced concert at the 20th Century Theatre in Notting Hill with Alan Parmenter, a solo classical violinist who specializes in Bach. 3. Da Vinci. Was unable to purchase advance tickets to the National Gallery special exhibit on Da Vinci, so stood in line for two hours and obtained a day ticket. It was more than worth it to view these exquisite works of art. 4. Sotheby's. I always schedule a lunch at Sotheby's on New Bond, and try to book it on an auction day. It's excellent cuisine and the people watching is superb. 5. Jeraboam's Wine Shop on Davies Street. Just 1/2 a block from the unit is this fine wine shop, part of a British chain. The young proprietor was extraordinarily informative about French and English wines, and we talked for 30 minutes over a glass of delicious French champagne. 6. Dazzle. The fine jewelry show at the National Theatre is always tempting and I never leave without at least one new piece of original artwork. 7. Time Out. This weekly magazine is just the best source of information about what to do, see, where to go and what not to miss. And best of all, you can pick it up downstairs at the little market adjacent to the Mayfair Post Office. 8. Penhaligon. This specialty store has been my source of unique fragrances for more than a decade. So hope that helps! The unit was just fine and I really appreciated its cleanliness, useful spaces, really nice bathroom and washing machine. I felt safe and it was really convenient to the underground and for taxis. I did my best to leave it in the condition I found it. Am looking forward to another trip later this year! All the best, and don't hesitate to contact me if I can be of additional assistance. Jean A Bonander

by Jean Bonander

2-23: Palace Street 5 January 2012 at 04:41 PM

Hi Emily We just wanted to write a letter of recommendation for both the accommodations and your company. We were so very pleased with the efficiency and professionalism we were given from the moment we made an inquiry about our stay in London. The flat itself was beyond our expectations in every way. The location was amazing and the facilities were fantastic! Thank you, Gisella, the staff at London Connection and Mr .Moore for making our stay in London pleasant, comfortable and one to remember! Bonnie and John Caldwell and family

by Bonnie Caldwell

1-6: St. Martin's Lane 4 January 2012 at 03:23 PM

From my first conversation with Tom Jr to my departure from the London flat my dealings with all the staff at London Connections was amazing. Tom was very friendly, helpful and courteous while we discuss the flat I was interested in renting (#14 Garrick House, St. Martin’s Lane). The office staff Emily and Becky was very helpful and they made the entire paperwork process easy and seamless. There were no surprises (except the flat was better than I imagined) and they arranged David the driver to meet us upon arrival at Heathrow. They also arranged for David to bring us back to Heathrow when we departed London. David is charming and very warm. He gave us a tour as we drove into London make a special trip around Buckingham Palace on the way to our flat. He helped get us acquainted with the area and gave us tips on some local places to eat. Once we arrived at the flat Gisele met us and gave us a very thorough introduction to the flat and took us outside to point us in the direction of the nearest grocery stores. She made sure everything worked in the flat and that everything was to our liking. The next day we met Christina who stopped by to make sure the heating was working properly for us and even brought us an extra space heater just in case. The location was very, very central and it was well taken care of. We were able to cook our own meals, do laundry and enjoy a hot shower and bath (no shortage of hot water). My 21 year old son loved the flat and location immediately and neither one of us wanted to leave. My favorite pub was steps away (The Salisbury) but there was never any noise to disturb us. The double glazed windows kept things quiet and warm. Trafalgar Square, Leicester Square and Coven Garden were 3 minutes away in either direction. I would take a quick walk to Leicester Sq. each morning to the ticket booth and purchase tickets for the theatre and be back within minutes for a cup of tea. The beds were comfortable and it had everything you needed to make you feel at home but also to enjoy being in CENTRAL London. Thanks to each and every one of you for making our holiday to London a very special time. My son and I had the best Christmas ever. Hallina Popko

by Hallina Popko

1-46 : Parliament Square 14 December 2011 at 05:29 PM

Hello Thomas! I just wanted to let you know how happy Dad and I have been with the flat – I have returned to the US and Dad is still there..Maureen was wonderful at pick-up, Christine was great upon arrival and David was equally as superb for the drive back to the airport for me. The flat was wonderfully clean and perfect for our needs. We will be recommending your company’s services to all!! I will be going back home with my husband (I’m British) in the spring (only for a couple of days before we head to France) and then with my family when school is out in June. I will be in touch to see what is available. Just cannot thank you enough! Best regards, Karen Rodgers

by Karen Rodgers

2-25: Tufton Street 12 December 2011 at 02:15 PM

Thomas, Our stay at the Tufton Court Apartment was exceptional. The location was absolutely superb, with a tessco express around the corner and the westminster tube station a few blocks away. Our week in london was the last week in a 2 month round the world trip. The amenities in the apartment were the best that we enjoyed on the trip. The apartment and your company were recommended to me by a colleague at work. I have and will continue to recommend your company to people travelling to London. Best regards, Todd Shipley,

by Todd Shipley

1-46: Parliament Square 8 December 2011 at 04:07 PM

We rented the property on Parliament Square. The car service arranged for us was excellent. While I'm normally comforatable with taxis and mass transit in London, it was great having the driver pick us up, notify the staff that we were on our way, and we were met at the door and given a tour and our keys. The flat itself is fine. We were a group of 3, and while comfortable, it may be tight if you were to add anymore. Its clean and well maintained, and the building is quiet. The location is wonderful. The abbey is a block away. Its a short walk (20-30min) to Covent Garden, Trafalgar, etc. and very close to two tube stations. I may seem "out of the way" from the trendier west end, but it does have the advantage in that its much more quiet at night and in the morning. Highly recommend both this location and the services. The staff are prompt and helpful, and the flat was perfect. Rob

by Rob

1-46: Review of 1-46 Parliament Square 8 December 2011 at 03:13 PM

We rented the property on Matthew Parker Street. The car service arranged for us was excellent. While I'm normally comforatable with taxis and mass transit in London, it was great having the driver pick us up, notify the staff that we were on our way, and we were met at the door and given a tour and our keys. The flat itself is fine. We were a group of 3, and while comfortable, it may be tight if you were to add anymore. Its clean and well maintained, and the building is quiet. The location is wonderful. The abbey is a block away. Its a short walk (20-30min) to Covent Garden, Trafalgar, etc. and very close to two tube stations. I may seem "out of the way" from the trendier west end, but it does have the advantage in that its much more quiet at night and in the morning. Highly recommend both this location and the services. The staff are prompt and helpful, and the flat was perfect. Rob

by Rob Verhagen

1-46: Review of 1-46 Parliament Square 6 December 2011 at 03:21 PM

This was my first visit to London, jointly with my wife. Since the very beginning, everything was perfect. The driver (David) was at Heathrow waiting for me in time and the ride was like a city tour with David showing and explaining to us everything as we passed by. At the apartment we were welcomed by a very nice lady who took the time to explain all in respect to the apartment. It has all of what we needed. The building is located in a very quiet zone, one block from Westminster Abbey. Really close to most interest places. We already recommended London Location to our friends and they booked for January. I know they will enjoy as much as we did. Many many thanks to all of you. It has been a great experience and I truly recommend London Connection for a perfect London stay..

by Leandro Casal

4-1: Sloane Gardens Mews 5 December 2011 at 04:33 PM

Hi Thomas, I have intended to write to you for some time now, about how marvellous our stay was in your apartment in 4-1 Sloane Gardens. After the long journey from Australia, arriving early on the Saturday morning and going straight to your “house” was a perfect beginning for our “all too short” stay in London. I thank you so much for the special off season rate you offered and which made it possible to stay in such a central location as Sloane Square. Because of the historical and familial memorabilia throughout your property, we felt as though we were privileged guests rather than just tourists, which made us able to really enjoy staying there. We were welcomed by your professional and friendly let-in person who acquainted us with your apartment, and also directed us to some of your local cafes such as the Dayelsford where we were treated to a marvellous breakfast. She was definitely “exceptional,” going out of her way to help us settle in. The local Saturday market in Pimlico Rd was also a treat. I can say we were completely comfortable and would love to return there to stay on our next trip to London. Thank you again Carol Moschetti

by Carol Moschetti

4-1: Sloane Gardens Mews 1 December 2011 at 11:15 PM

Hello Thomas, I am writing now that the Thanksgiving holiday is over and our visitors are back in England. It was a wonderful visit and they enjoyed their first Thanksgiving feast. We thoroughly enjoyed our stay in London. The accommodation was perfect for the 4 of us. Each of us had our own room and there was plenty of room for all of us. It was stocked with everything we needed to cook, relax and plan our outings. The location is wonderful. My 3 travel partners had never been to England and were impressed with the location as well. A short walk to the Tube, a friendly pub and wonderful restaurants and shopping (shopping being very important to all of us). Based on reading your blog, 3 of us took a day trip to Paris. Again a place they had not visited. A funny anecdote is: one of the girls' is from a very small town in northern Minnesota and upon returning to the apartment said never thought she would say that she felt back in her comfort zone in London. We reserved tickets to the Ceremony of the Keys at the Tower of London. A wonderful experience that I had not had previously had the opportunity to witness. I highly recommend it to anyone interested in the Tower history. Since we were in London for a week, we also were able to visit some markets. I have used your company on 4 occasions and always have been treated very well. The staff on both sides of the Atlantic are very professional, knowledgeable and customer focused. They are always there when I need information or assistance. On this trip I left a converter at the apartment and Cristina when out of her way to help. Unfortunately I was unable to get back to the location to pick it up. I notified Becky upon our return that one of the upstairs bedroom door was not working properly. One of the girls got stuck in the room. We found it quite funny but not sure all guests would. The incident happened on the same day she got stuck on a "hop on, hop off" bus due to a breakdown. I recommend your service to anyone looking for a comfortable, affordable trip to London. And I will certainly use your company again. Kind regards, Cynthia Novell

by Cynthia Novell

2-2: Beaufort Gardens 1 December 2011 at 03:42 PM

Hello Thomas. Thank you for your email. We had a wonderful time in London and were very happy with the apartment at 2-2 Beaufort Gardens. Spacious, clean, fantastic location. Great separation from the kids when they finally slept. Harvey Nichols enjoyed our stay, too! We would love to stay there again and have already recommended it to other friends. Thank you again. Ray and Carlene Kastropil.

by Ray and Carlene Kastropil

4-1: Sloane Gardens Mews 1 December 2011 at 02:59 PM

My wife and I took two of our teenage grandaughters to London, and stayed at your property on Sloane Gardens in Sloan Square. The location was sensational! We were within a block's walk from the Underground Tube, which we used extensively to explore all of the treasures of London. We were also very happy with the wonderful restaurants that were within walking distance from the flat. And, the shopping is great in the Sloan vicinity. I would also highly recommend that anyone who stays in your property avail themselves of your driver. He not only gave extraordinary service, but he went out of his way to educate my grandaugthers about the history of the area, and pointed out many interesting landmarks. We thoroughly enjoyed the Holbein Mews flat. The girls quickly laid claim to the beautiful master bedroom, but Grandma and I were very satisfied with the bedroom on the main floor. Having two full bathrooms was a Godsend with three females in our party :-). The neighborhood is extremely safe, and we frequently ventured out very late at night on foot without any concern for our safety. I will definitely rent your apartment again on my next visit to London if it is available. You definitely can use me as a reference, and feel free to have any potential clients contact me via email (pvg50@sbcglobal.net) or call me at 574-243-1817. Thanks for the great experience!

by Kathy VanGundy

1-2: John Adam Street 1 December 2011 at 02:27 PM

Thomas, We loved the location of the property as it was in walking distance of so much we wanted to see and walked to plays, dinner,pubs, parliament, downing street, etc etc. London was the last stop on our travels in Europe where we were in and out of hotels for a month, so for us it was particularly relaxing to cook breakfast, not have to get dressed to go to the lobby, enjoy coffee and the morning news before starting our We made arrangements to meet for check in and she was prompt and helpful. Instructions in writing for check out were clear and easy to follow. We appreciated a map and some literature about the area being provided, and loved having internet access and T.V.

by Carol Parker

1-4: Review of 1-4 West Street 1 December 2011 at 03:10 AM

We loved this flat! The location cannot be beat. We were traveling in July 2011 with our 4 adult children so we divided the group and 3 were in one flat and 3 were in the other. The two flats were modern, but be aware that the washer/dryer is one machine so you can only do small loads and it does take some time. They did have a drying rack for the clothes which worked very well. Because of the excellent location we could walk to the grocery store, walk to the tube, walk to any number of pubs and restaurants. And because it was in the theater district ....any number of plays! They have done double double window panes which did help the noise factor. The flats are in a very busy area of the city, so there are lots of folks in the square below until late in the night. We had to close our windows and we used the fans which worked out well. The London Connection was fabulous to work with, I would book through them in a heartbeat. Our hostess was great and available for any questions we had.

by Betty Freitag

1-3: Review of 1-3 West Street 1 December 2011 at 12:20 AM

We loved this flat! The location cannot be beat. We were traveling in July 2011 with our 4 adult children so we divided the group and 3 were in one flat and 3 were in the other. The two flats were modern, but be aware that the washer/dryer is one machine so you can only do small loads and it does take some time. They did have a drying rack for the clothes which worked very well. Because of the excellent location we could walk to the grocery store, walk to the tube, walk to any number of pubs and restaurants. And because it was in the theater district ....any number of plays! They have done double double window panes which did help the noise factor. The flats are in a very busy area of the city, so there are lots of folks in the square below until late in the night. We had to close our windows and we used the fans which worked out well. The London Connection was fabulous to work with, I would book through them in a heartbeat. Our hostess was great and available for any questions we had.

by Betty Freitag

2-25: Tufton Street 28 November 2011 at 11:13 PM

Dear Tom, We are delighted to tell you how satisfied we were with all the arrangements and the apartment in London. It pleased us to be met there by one of your representatives and briefed about the neighborhood and the apartment itself. The space was attractive, it had everything we needed, the bed was comfortable, and it was clean and well cared for. We enjoyed the location immensely. Our only suggestion, a small one, is that while the lighting was more than adequate, it was also very bright. Perhaps rheostats in the rooms with the chandeliers would allow for slightly less intense light and save on electricity. Otherwise, we were completely delighted and very grateful. Manuel and Fanchon Silberstein

by Manuel and Fanchon Silberstein

3-53: Parliament View 28 November 2011 at 04:51 PM

Hello Thomas, Our stay at your Parliament View property was wonderful, especially waking up to that view every morning! The property was clean, safe, and convenient to activities. The London Connection staff were all helpful and available, this includes the reservation staff as I went about the process of picking and reserving a property and the in-country staff who did their best to accommodate a last-minute travel change that brought us in early. The driver you work with for transfers was also quite friendly and helpful. One thing I meant to tell you and that should be noted for future guests: when we checked in, we were told the nearest grocery was across the river and several blocks up after that. However, there is a much closer grocery only about two blocks away when you take a left out of the building. I definitely plan to use The London Connection on future trips and would recommend your service to others. Sincerely, Elizabeth Winters

by Elizabeth Winters

2-06: Beaufort Gardens 28 November 2011 at 03:11 PM

Dear Mr. Moore, Thank you for asking about our trip. I wanted to send you a note sooner but time slipped away from me. Our stay at 2-06 Beaufort Gardens was a huge factor in making our London trip so fantastic. The flat was beautifully appointed and exactly as it was depicted in the website photos. The location was convenient to the tube (Knightsbridge Station by Harrod's), to many ethnic restaurants, and to shopping yet was a quiet, peaceful neighborhood. The people from London Connections were wonderful, very personable and professional in spite of our flight being over an hour late. Our drivers were John (I think or maybe Joseph?) and Patrick; Michelle let us in the flat and took the time to show us everything we needed to know for the week. All three were just delightful and we enjoyed meeting and talking with them. My husband says he has been spoiled by the flat and we'll definitely look to rent again before staying in a hotel. Thank you, too, for you helpful advice before our trip. Sincerely, Colleen R. LaRocca Metairie, Louisiana

by Colleen LaRocca

2-67: Wilbraham Place 28 November 2011 at 03:10 PM

I cannot say enough good things about this flat. Maureen picked our party up at Gatwick as scheduled. She recommended we take a 2 hour nap and then start sightseeing. We followed her advice and were able to take in an entire day of the fabulous sights of London. Our greeter at the flat was exceptional. She made sure each family member understood each aspect of the flat including the wireless connection. I especially loved the gas fireplace. Since I'm a morning person, I would awaken early, get a cup of hot tea and settle In on the living room couch and access the Internet to keep up on the daily news and email London sights to my friends back in the U.S. London Connection is THE only way to enjoy London. It's like being in your own home while experiencing the best of London. My family enjoyed a nice breakfast each morning in the flat and departed Sloane Square at 10 am for a full day of sightseeing. Exhausted after a long day of viewing the many sights, we cooked dinner in the flat and enjoyed the opportunity to view the day's sights on our computers. We can't wait to plan another visit to London, Too many things to see in one trip! We would stay at 2-67 Wilbraham again. A very quiet location.

by Anonymous

2-215 : Eaton Mews North 28 November 2011 at 03:00 PM

Our trip was wonderful. We were pleased with the Eaton Mews North location, and the flat had everything we needed. Gisela met us and was very helpful and informative, and very gracious. After showing us around the flat she took us around the neighborhood and headed us in the right direction for the bank and grocery shopping. We felt very safe where we were, and plenty of nice restaurants & pubs near us. It was an easy walk to the train, which we used almost exclusively to get everywhere we wanted to go. We actually walked to Buckingham Palace, thru St. James Park to the changing of the horse guards (which I recommend). Our grandson (16) and daughter were with us and it was wonderful to see London with them. Our pick up at the airport was flawless, Joe was waiting and gave us a running commentary on the way to the flat. We were picked up by Dave on our return to the airport, and he was also very friendly and fun. The entire trip was made so much easier by using London Connections - removed all the worry and stress so we could just enjoy ourselves. Thank you so much. Ken & Sue Majher

by Ken & Sue Majher

2-67: Review of 2-67 Wilbraham Place 28 November 2011 at 12:04 AM

I cannot say enough good things about this flat. Maureen picked our party up at Gatwick as scheduled. She recommended we take a 2 hour nap and then start sightseeing. We followed her advice and were able to take in an entire day of the fabulous sights of London. Our greeter at the flat was exceptional. She made sure each family member understood each aspect of the flat including the wireless connection. I especially loved the gas fireplace. Since I'm a morning person, I would awaken early, get a cup of hot tea and settle In on the living room couch and access the Internet to keep up on the daily news and email London sights to my friends back in the U.S. London Connection is THE only way to enjoy London. It's like being in your own home while experiencing the best of London. My family enjoyed a nice breakfast each morning in the flat and departed Sloane Square at 10 am for a full day of sightseeing. Exhausted after a long day of viewing the many sights, we cooked dinner in the flat and enjoyed the opportunity to view the day's sights on our computers. We can't wait to plan another visit to London, Too many things to see in one trip! We would stay at 2-67 Wilbraham again. A very quiet location.

by Ann Wyatt

2-25: Tufton Street 27 November 2011 at 07:59 PM

Hello Thomas, I'm happy to provide feedback on our stay. We really enjoyed our stay, and would stay in this property again. The arrival and check-in process went very well, and was quick and easy (which is very much appreciated after an overnight flight). The unit provided plenty of room for the four of us, and was very comfortable. We loved the location near Westminster Abbey and the Houses of Parliament. I typically stay in the West End during my frequent visits to London (Aldwych area), so it was a nice change for me. We only wish we could have stayed a few more days. The only question I should have asked before our stay was strictly a selfish one - what's the closest good, real ale pub in the area? Because I'm in London often I really appreciate the opportunity to drink the good British ales, and to find interesting pubs in which to drink them. I tried to do some on-line research for pubs in the area, but never really found any close by. I'm guessing that if I'd posed the question to you ahead of time I may have been more successful. Nonetheless, this was merely a selfish request, and hardly had an impact on our stay. I'm hoping that I'm lucky enough to bring my family back to London soon. And if so, we will certainly be contacting your agency for lodging. Regards, Dave Duggan

by Dave Duggan

2-67: Wilbraham Place 27 November 2011 at 07:47 PM

HI Thomas, My sister and I were very impressed with the apartment, it was very secure, and so spacious. Beds were comfortable, a nice big bath to soak in, although it was annoying that the smaller shower/toilet room door did not latch closed. Not too much time to enjoy the lounge room but we sat in there some nights with a glass of wine, biscuits and cheese. Christine was available to answer our call when we arrived at Heathrow. She gave us directions to travel via the tube and we found the apartment without too much difficulty . .... Vanessa met us at the apartment and was very helpful in showing us around. We had to contact her during our stay to find out where the nearest doctor's surgery was, as I was not feeling too well....Vanessa was helpful and knowledgeable of the area of where the closest would be. The location of the apartment was great for us, close to the tube station for getting around, although we were disappointed that we ran out of time to look at the shops which were only walking distance away. We would recommend this apartment to any friends or family travelling to London. Thanks again Thomas, Judy (and Clare) Buising.

by Judy Buising

2-31: Pond Place 27 November 2011 at 07:43 PM

Dear Mr. Moore, Our trip was fabulous. The staff was responsive and accommodating. We were picked up on time, everything we needed was in the flat, it was comfortable and convenient. We have two children and being able to spend time together in the sitting room, being able to have breakfast and pack a bag for lunch was, well, it was like home! We could even take our left overs home! Having laundry facilities in the flat was also great. When there was a problem with the dryer, the staff was very responsive. I would recommend the flat and services to anyone. Thank you all! Amy Shapiro

by Amy Shapiro

1-4: West Street 27 November 2011 at 01:46 AM

Thomas, Everything in the apartment was great. Thank you so much! Everything went smoothly. Andrew

by Andrew Lederman

2-23: Palace Street 27 November 2011 at 01:45 AM

Hi I think I did the online a few months ago, but I’m happy to report again that we had an outstanding stay at the Palace street flat. The location was perfect for our short, first ever visit to London. In terms of logistics, I really appreciated a) your state-side staff’s responsiveness to my several advance inquiries about the rental agreement; b) the London manager who let us in early; and Maureen’s diligence in arriving very early to pick us up ( I messed up on the time zones) and further, we were very grateful for her tips and insights enroute from the airport to the flat. She’s a gem! In terms of advice for other travellers, if you don’t have a lot of time and want a good overall “tour” of London, take a river cruise. It’s open air, passes by many of the important sights, and very relaxing. Best, Cheryl

by Cheryl

2-67: Wilbraham Place 26 November 2011 at 12:09 PM

We were very happy with the apartment. Both our excellent driver (to and from the airport) and our "let-in lady" were capable and friendly. We'll be in touch the next time we go to London. Thanks. Emily Warden

by Emily Warden

2-25: Tufton Street 26 November 2011 at 12:07 PM

Hi Tom, Everything went perfectly with our stay in London. We were both very impressed with the level of professionalism from all members of the London Connections team. Joe, the driver who picked us up at Heathrow, was entertaining and knowledgeable. He was waiting for us as we exited Passport and the transfer service was excellent. We even used it to get a ride to St. Pancras for Eurostar to Paris on 11/17. Again, Joe was prompt and professional in every way. Gisella met us at the flat and her greeting was warm and friendly and the orientation to our flat at Tufton Court was excellent. She answered all of our questions and even walked us down the street to a local grocery store. The flat itself was exactly what we expected, was comfortable and well-stocked, and the location could not have been better (Big Ben woke me up at 3AM one morning)! Everything about our experience with London Connections from the reservation process to the reminder emails and the actual use of the rental flat was without problems. We will use your service again and have already recommended you to others!! Thank You! Jon & Davina

by Jon & Davina

2-25: Tufton Street 26 November 2011 at 12:06 PM

The apartment is large and well appointed, with plenty of room for the five in our group. Location is excellent, just a short walk to the end of Tufton Street, through Dean's Yard, and you are at the front of Westminster Abbey. Big Ben, Houses of Parliament, London Eye, Buckingham Palace, etc., are all within easy walking distance. Tesco in Monck Street is very convenient. The whole experience was very enjoyable, and we would not hesitate in using London Connection again. C. Cottis, Brisbane, Australia

by C. Cottis

2-25: Review of 2-25 Tufton Street 26 November 2011 at 06:05 AM

Hi Tom, Everything went perfectly with our stay in London. We were both very impressed with the level of professionalism from all members of the London Connections team. Joe, the driver who picked us up at Heathrow, was entertaining and knowledgeable. He was waiting for us as we exited Passport and the transfer service was excellent. We even used it to get a ride to St. Pancras for Eurostar to Paris on 11/17. Again, Joe was prompt and professional in every way. Gisella met us at the flat and her greeting was warm and friendly and the orientation to our flat at 8 Tufton Court was excellent. She answered all of our questions and even walked us down the street to a local grocery store. The flat itself was exactly what we expected, was comfortable and well-stocked, and the location could not have been better (Big Ben woke me up at 3AM one morning)! Everything about our experience with London Connections from the reservation process to the reminder emails and the actual use of the rental flat was without problems. We will use your service again and have already recommended you to others!! Thank You! Jon & Davina

by Anonymous

3-51: Review of 3-51 Tufton Street 26 November 2011 at 06:03 AM

The apartment is large and well appointed, with plenty of room for the five in our group. Location is excellent, just a short walk to the end of Tufton Street, through Dean's Yard, and you are at the front of Westminster Abbey. Big Ben, Houses of Parliament, London Eye, Buckingham Palace, etc., are all within easy walking distance. Tesco in Monck Street is very convenient. The whole experience was very enjoyable, and we would not hesitate in using London Connection again. C. Cottis, Brisbane, Australia

by Anonymous

3-53: Parliament View 25 November 2011 at 05:13 PM

My family and I had a wonderful time in London and were so happy with the apartment in Parliament View. Perfect location for touring the city!! Wake up to the view of Parliament, the river, and watch the city start to come alive. City lights at night from the living room put a smile on your face. Staff in the US and at the apartment were professional and helpful. Highly recommend and hope to get back to visit soon. Did I mention that the location of the apartment is perfect? Dan Grace Novi, Michigan

by Dan Grace Novi

3-53: Review of 3-53 Parliament View 25 November 2011 at 03:36 PM

My family and I had a wonderful time in London and were so happy with the apartment in Parliament View. Perfect location for touring the city!! Wake up to the view of Parliament, the river, and watch the city start to come alive. City lights at night from the living room put a smile on your face. Staff in the US and at the apartment were professional and helpful. Highly recommend and hope to get back to visit soon. Did I mention that the location of the apartment is perfect? Dan Grace Novi, Michigan

by Daniel R. Grace

2-4: Ovington Gardens 25 November 2011 at 01:44 PM

Dear Thomas Thank you for your email requesting feedback about our time in London during the summer. We were very happy with the staff, the arrangements and the apartment. The apartment was clean, spacious, well equipped and very comfortable. We started to feel very at home after a few days. It was light and airy and had a lovely aspect. The location is fantastic – the park on the way to Kings Road is delightful. We could walk to a huge range of attractions, shops, restaurants, museums and galleries. The tube station is perfect for getting around London. I was able to commute to my conference in no time at all and my wife was able to get to anywhere in London very easily. We were completely satisfied with our London Connection experience and would be very happy to book our accommodation with you again, which hopefully will be very soon. Please feel free to edit and use any of the comments above for your website. Regards and thanks John and Megan Sydney, Australia

by John and Megan

1-32: Review of 1-32 Grosvenor Street 24 November 2011 at 08:41 PM

We were very happy with location in Mayfair. The property was clean and comfortable and quite suitable for us, a couple on a short holiday. We were met at the airport on time and at the apartment by the representative with keys and instructions. We would be glad to return for a future visit.

by Anonymous

2-12: Review of 2-12 West Street 24 November 2011 at 01:57 PM

Everything went off as planned. This was a great flat in a super location. We were very pleased and will contact your company when we again return to London. Your staff were very, very good. All were very helpfull. Our daughter had used your services some years prior and it was she that found you for us. Thank you, The Kirk's of Arizona

by Donald Kirk

2-4: Review of 2-4 Ovington Gardens 24 November 2011 at 01:56 PM

We enjoyed our stay in this property - our third visit to this particular flat. It is light and airy, spacious, and has a wonderful location. The staff at London Connection are invariably helpful. We are already booked to return to London next fall.

by Anonymous

2-241: Review of 2-2411 Basil Street 24 November 2011 at 01:55 PM

We stayed at this property in mid May. Everything was great. We were met at the airport and I highly suggest this if you are unfamiliar with London or London traffic. The flat was in very good condition and the location was outstanding. Just down the street from Harrod's and only a block from the Knightsbridge tube station. There's a Starbuck's down the street if you don't want to wait for your coffee to brew. I highly recommend this property.

by Bill Striegel

3-51: Review of 3-51 Tufton Street 24 November 2011 at 01:53 PM

Our party of six thoroughly enjoyed our stay at Tufton Street, Westminster. The location was excellent, so close to transport and within walking distance to most places. The apartment was very clean, comfortable and well equipped. We enjoyed the reading material in the apartment and it helped us plan our daily adventures, as first time visitors to London. The pick up service from the airport was appreciated after our long 24 hour flight and we were made to feel welcome. We were also impressed by the great communication from your Office, and all questions and queries were answered promptly and in a friendly manner. Your facebook page is excellent and we enjoyed reading the blogs from Thomas, as it also helped and guided us on where to go and what to see. We loved London and thank London Connection for being part of and contributing to our great adventure. Certainly would recommend anyone to stay at one of your flats, and we look forward to returning and staying with you again. Thanks again for the outstanding service! Carmel Wilkinson, Australia.

by Carmel Wilkinson

2-2: Review of 2-2 Beaufort Gardens 24 November 2011 at 01:42 PM

Everything about our three week residence at 2-2 Beaufort Gardens was perfect. The London Connection is first rate and we have recommended the company to many people. The flat was spacious and beautifully situated on a cul-de-sac near Harrods, close to museums and a tube station. It was a very quiet location, supplied with everything we needed. We couldn't have asked for a better arrangement.

by Peyton Lewis

2-4: Review of 2-4 Ovington Gardens 24 November 2011 at 01:39 PM

great location. tidy apartment with no frills, but just perfect for our needs.

by Anonymous

4-1: Review of 4-1 Sloane Gardens Mews 24 November 2011 at 01:31 PM

Our family of 5 stayed at the Mews house on Sloane Street and felt like royalty from the moment of our pickup at Heathrow! The driver was there when we arrived and very friendly. The let-in to the apartment went smoothly and was most helpful. The house was even more gorgeous than the pictures suggested. We loved all the antiques! The kitchen was well-stocked, and we enjoyed going to the local Farmer's Market and getting our groceries and preparing them at the flat. We appreciated the restaurant suggestions and frequented the Italian restaurant around the corner from the flat twice- so good! Convenient location and easy walk to the Sloane Street Tube Station. Our only regret was that we could not stay longer! We will most definitely try to stay here when we return to London.

by Melinda Kenney

2-06: Review of 2-06 Beaufort Gardens 24 November 2011 at 01:30 PM

Everything was first class from the check-in process to the accomodations and location. The property exceeded our expectations in every way. It was perfect for two couples or a family because of the ensuite bathrooms. The street was surprisingly quiet considering the location approximately 3 blocks from Harrods. If you are a runner, the park is about 1/4 mile away and you can run for miles. Thanks for everything. We would be happy to provide a recommendation at any time.

by Paula Murray

2-11: Review of 2-11 Palace Gardens Terrace 24 November 2011 at 01:27 PM

Our stay in London was wonderful. We flew into London City airport and had previously arranged for car transport to the flat which was perfect as we had inclement weather. Our driver was very knowledgeable about the City and it was like having a private tour. Our accommodations were very clean, spacious and in a lovely, safe neighborhood. I would highly recommend rental of this flat. It was perfect for our family of 5!

by Patrice Moorhouse

2-120: Review of 2-120 Draycott Place 24 November 2011 at 01:26 PM

We loved this flat. It was very comfortable and beautifully decorated. The location was very convenient as well. The procedures for checking in and out went very smoothly. Very helpful, especially on arrival when we were quite jet lagged. We would be happy to stay here again!

by Monica Bonny

1-72: Review of 1-72 Draycott Ave. 24 November 2011 at 01:26 PM

Very enjoyable stay. The flat was roomy and comfortable and very convenient to shops, subway and the nearby pub. The kitchen was fully equipped for the occasional meal, and we appreciated the spices etc. that were available. On the negative side, our stay in London wasn't long enough. Good job.

by William Page

1-17: Review of 1-17 Great Newport Street 24 November 2011 at 01:25 PM

I've rented a different flat just a couple blocks away about 12 times in the past 15 years. But at last I've found one for a lot less money that I like just as well. The flat is of course in the perfect location for me as a theatre lover. The flat itself was comfortable, convenient, and well maintained. We were met right on schedule by a delightful young woman who even took a screwdriver out of her purse and undid the brackets of the bed, then changed all the bedding and made it up as two twins rather than as one bed. This was a real surprise as we expected one of us would be sleeping on the sofa-sleeper as we thought there was only one bed. Everything worked beautifully and we had no problems with the week long stay. While the flat is in a very busy and noisy area, the bedroom to the rear was great and quiet.

by Patrick Ashton

2-411: Basil Street 24 November 2011 at 01:18 PM

Tom, Will try again with a more visible keyboard! We thoroughly enjoyed our stay at Lincoln House. The central location on at Lincoln House suited our diverse interests wonderfully. The airport pickup/dropoff, subsequent tour of flat and suggestions for provisions shopping, made our first day almost as fulfilling as the next several. The flat is lovely and comfortable, suiting 2 couples needs more than adequately. The door into the master bath was frozen but manageable, or we certainly would have called. "Joe" is a knowledgeable, humorous, witty and competent driver. He provided us with many insights and extra FYIs both en route from Heathrow when we were truly non compos mentis and several days later when he took the 4 of us and all that luggage up to Cambridge. And great music to boot! The door to door service on these particular two legs of the journey was well worth it! Thank you "Joe"! Tom, Your blog was also really useful, as much in the planning stages as when actually in the UK. Yes, we thoroughly enjoyed seeing BP and THE DRESS and probably would not have included that in our own plans had it not been for your detailed description. I will not go to the Portobello Rd. again on a Sat. - yes I was warned. I did find a nice antique tile booth at Admiral Vernon Arcade. I wish we'd gone to the Borough Market. We coincidentally arrived for evensong at St. Paul's at exactly 5pm. A very lovely way to observe the church - and free! We have been singing London Connection's praises. Both your US and UK staffs were congenial, prompt and informative. The flat was a delight. Many thanks to the owner family as well. Happy Thanksgiving to the US contingent! with kindest regards, Amy Noble Rogge

by Amy Noble Rogge

2-4: Ovington Gardens 24 November 2011 at 01:16 PM

Flat was a great deal. Great location and completely adequate for us. It was a pleasure working with you.

by Christa Dickey

2-11: Palace Gardens Terrace 24 November 2011 at 01:15 PM

Mr. Moore Thanks for asking us about our recent rental of 2-11 Palace Gardens Terrace near Notting Hill Gate. As you know we have rented at least 7 properties from you in London over the past 10 years or so and all have been unique and enjoyable as we have explored staying in different areas of London. We would have to say that Palace Gardens Terrace is one of our favorites and we will certainly rent it again. The location is very convenient and the neighborhood most desirable, on a quiet and well-maintained street of flats populated by a number of young families close to Notting Hill Gate as well as Kensington High street underground stations. Less than block up the street is convenient a bus stop. Holland Park is just a short walk away as is Kensington Palace. There is a great restaurant just a short walking distance away. Geale's is located at 2 Farmer Street near the Notting Hill Gate underground station and the restaurant has been in business since 1939. It has a wonderful fresh fish selection and which is reasonably priced with excellent service. It's a real gem. There are a number of grocers nearby including a large Whole Foods and a Tesco. A Waterstone bookstore is also close by. In addition there are several excellent Pubs as well as ethnic restaurants in the area. The flat is lower ground and nicely maintained, the kitchen has all essential appliances. A flat screen TV with basic cable is in the comfortable living room as well as a nice HiFi Stereo and of course for me, the indispensable WiFi which worked perfectly with very good internet access. The main bedroom in the back of the flat is spacious and very quiet. The bathroom was roomy, well lighted and the shower provided excellent warm water. We are looking forward to our next stay in 2012. Paul Phillips

by Paul Phillips

2-2: Review of 2-2 Beaufort Gardens 24 November 2011 at 01:13 PM

Everything was first class. Completely satisfied. No complaints. Would work with you again should we return to London. Thanks for delivering what you advertised. Best, John A. Duffy/Maxine Paetro/Brendan Duffy

by John Duffy

2-25: Tufton Street 24 November 2011 at 01:12 PM

Thomas Moore, We thoroughly enjoyed our stay in the Tufton Court flat. It was very spacious, clean, quiet and comfortable. The taxi service to get us to and from the airport was fantastic, David is such an interesting guy. The person (Giselle?) who checked us into the apartment and explained everything was thorough but not very personable. The location of the flat is great for seeing Buckingham Palace, Westminster Abbey, the London Eye, Parliament, etc and an easy walk to 2 tube stations. Having a Tesco (grocery store) and a Pret (sandwich shop) nearby was great. We appreciated your US staff’s assistance with our numerous questions and our need for a business receipt for part of our stay. Thanks for being so accommodating. Renting from a US company raised our comfort level with the entire experience and we were not disappointed. Thanks! Michael Dupree

by Michael Dupree

2-12: Review of 2-12 West Street 24 November 2011 at 01:12 PM

We were very pleased with the flat on West Street (and highly amused with the size of the lift - small but functional). The flat was nicely updated, very clean, and spacious. It worked perfectly for two couples. We struggled with the washer/dryer but it wasn't the machine's fault. The location was absolutely perfect - so close to so many restaurants, the Tube, theaters, and shopping. We would highly recommend the flat and the London Connection staff for any travel arrangements. All in all, your assistance and the flat made our wonderful vacation even better. Linda Kelly California

by Linda Kelly

1-32: Grosvenor Street 24 November 2011 at 01:11 PM

We had a very good time in London. We have stayed at many of your properties, the check in process was very smooth like always - Christina is great! the location was very good - easy to get everywhere - the property could use some updating int he kitchen - there was no frying pan to cook eggs... so a few more items there could be helpful to the next person staying there. The bathroom was very nice except for the water backing up in the shower - but Christina had it fixed then it was great! The rest of the flat was very nice. Thank you for another great stay! all the best Seema Pirzada

by Seema Prizada

2-2: Review of 2-2 Beaufort Gardens 24 November 2011 at 01:00 PM

The 2 bedroom flat in Beaufort Gardens was perfect for us. There were no problems with the arrangements made ahead of time with the pickup at the airport or getting into the apartment. We would definitely stay here again and use the London Connection. Cliff Choy

by Clifford Choy

4-1: Review of 4-1 Sloane Gardens Mews 24 November 2011 at 12:56 PM

This was a great place. It is within walking distance of many of the attractions and close to the Sloane Square tube station. The people at London Connection worked very hard to accommodate our needs and were most helpful. Thank you for making our trip a memorable one. Kathi White

by Kathi White

2-12: Review of 2-12 West Street 24 November 2011 at 12:51 PM

This 2 bedroom apartment was fabulous. There were 5 of us staying and we certainly couldn't have asked for better accommodations and care. David, who picked us up at the airport was more than helpful and we certainly enjoyed the ride into the city with him. Called him for our return to the airport and he was there in plenty of time to get us back to the airport. Thank you David!! We were met at the apartment, given the low down and when we had problems with the elevator we called Christine and she had someone out there looking at it almost immediately. The apartment itself was more than we could have hoped for, roomy enough for 5 people and an added bonus that there were 2 bathrooms. The apartment itself was very nicely decorated and we were very happy to have a fully stocked kitchen. The location is certainly in a very vibrant part of the city, with shops,restaurants, pubs and theatres within a stones throw. We could get a cab where ever we needed or we could almost walk to whatever we wanted to see!! I personally would like to thank everyone connected with London Connection, as you made making the arrangements and the stay a holiday that we will soon not forget.

by Merina DeCosta

1-46: Parliament Square 23 November 2011 at 07:31 PM

Hi Tom, Our trip was memorable! The flat was just perfect and in the right spot for us. We got to do everything we wanted to and more. We saw friends and made new ones. It is funny to get this e mail just today. Last night I recommended your company to friends that are going to London in January. Their names are Joan and Jim Boruszak. They are also from the Florida Keys. We hope to use another one of your flats next year. Happy Holidays, Rita

by Rita

2-411: Basil Street 23 November 2011 at 04:53 PM

Tom, We thoroughly enjoyed our stay at Lincoln House. The location suited our diverse interests wonderfully. The airport pickup/dropoff("Joe"), subs

by Amy Rogge

2-23: Palace Street 23 November 2011 at 04:50 PM

Thomas, The trip worked out very well. We stayed in your Palace Street flat for 5 nights with another couple and we had a great time. My wife and I lived in London for a couple of years and upon arriving at the flat, we noticed that the location couldn't be beat. The new shopping center with the Marks & Spencer is so convinient and Victoria & St. James' Park stations are so close. I can't really offer any tips or comment on any problems with the flat. The only issue that we endured was that the cafe downstairs was fairly loud in the early hours and the bedroom windows are directly above it. Had we not taken the trip in August, I don't think there would have been an issue. The transition from the airport to the flat was very smooth. The cab driver (David?) was excellent because he was efficient and entertaining. The woman who met us at the flat (Christina, maybe?) was very thorough when explaining each item within the dwelling. Overall, it couldn't have gone much better. We were lucky with the weather and found ourselves squeezing a lot of activities into each day. We won't hesitate to recommend your properties to friends in the future. Thanks again, Brian Ludolph

by Brian Ludolph

2-12: West Street 23 November 2011 at 04:50 PM

we had a wonderful trip in May to London. A big part was due to our accommodations. We were right in the theater district and were able to get to the theater by walking. We love to eat at Brown's, which was just across the street from the flat. There was also a wonderful Tapas Bar next to Brown's which we would go to after the theater. As usual with your company, the check in process was smooth and efficient. This was the third flat that I have rented from you and all of the flats have been wonderful. This next spring we will be renting from you again in the Covent Garden area. Thank you for your hard work in making flats accessible for visitors to London. Barbara House

by Barbara House

1-32: Grosvenor Street 23 November 2011 at 04:48 PM

Our stay in London was wonderful. The Grosveror flat was very convenient. We were learning to use the "tube" and the Bond St. Station was just a stone's throw away. Everything in the flat was in good order and we found nothing lacking. David's pick-up and drop off service was a life saver, and the check-in was flawless with everything explained carefully. Thanks in part to The London Connection, our visit to London was a smashing success. Joseph Meek Austin, Texas

by Joseph Maek

2-2: Beaufort Gardens 23 November 2011 at 04:44 PM

Hello, The trip was fantastic. The flat was beautiful and in the perfect location. I haven't had a chance to review it on Trip Advisor yet. Our son is a huge car fan and really enjoyed walking around the area taking pictures of the exotic sports cars. The tube station was so close and being on the Piccadilly line was so easy to get to so many locations in London. We love London and this was our fourth time to visit as a family and the best location yet. We stayed in your Pall Mall apartment in 2004 and enjoyed that flat also. I've given your website to several coworkers because we really have been pleased with your service. I don't remember the the name of the women who met us at the flat this time unfortunately, but she was really helpful. Thank you. Marcy Delaney

by Marcy Delaney

3-53: Parliament View 23 November 2011 at 04:44 PM

Thomas, We had a PERFECT time in London and very much enjoyed the apartment at Parliament View. A delay in the pick up at the airport, and admit I was ticked, as I had my elderly parents who were tried after the trip over, but after a few calls they came and we made it to the apartment. Everything as advertised. Ms. Texiera was very helpful and showed us the unit. We even took a small plane over to Normandy for a D-Day beach tours...really something..(I told your son about the tour) We had a great time and would highly recommend your agency. Regards Daniel Grace

by Daniel Grace

2-3: Chelsea Manor 23 November 2011 at 04:41 PM

Our trip to London was fine and we liked the apartment very much. The only thing I remember as being problematic which I should have reported at that time was that one of the keys did not work well or maybe not at all. Also the washer/dryer did not work well. Took forever for clothes to dry. I found the woman who let us in informative but a little frosty. I had the impression she was adamant on certain points like the phone numbers to reach your office and the rules about the keys because she has had to deal with so many exhausted, disoriented tourists so I was not really put off. It was great to be so near the grocery. I can’t remember the name of the chain right now. Waits? I felt like I learned more about being a Londoner making my way around that store than if I had just been in a hotel. We happened on several pubs in the area and enjoyed them all. The first place we ate was the Surprise Pub and I see that it is now closed . I am surprised. We had a lovely meal there. The driver who picked us up at Heathrow was wonderful. Very kind , informative . I hope to come back sometime. I would be glad to stay in that area and flat again. Thanks for checking in. Deborah

by Deborah Good

2-215: Eaton Mews North 23 November 2011 at 04:41 PM

Thomas, Thank you for the message. We thoroughly enjoyed our trip to London and had a great experience with your team at the London Connection. This was the first time we have stayed in a flat (rather than a hotel) when visiting Europe and it was outstanding - we will never stay in a hotel again when traveling to London! The car service from the airport was perfect - David (forgot his last name) was great - truly professional, very courteous and extremely helpful. The location of the flat was also great - a very quiet neighborhood, yet close enough to the Victoria station to get anywhere we wanted to go in a relatively short time. Regarding the neighborhood, my son was 'blown away' by all of the exotic cars - Lamborghini's, Ferrari's, Bentley's, Rolls Royces, Maserati's, etc. on every block - he was in heaven. The flat was classic English and made us feel like we were truly living in London (even if only for a short time). We look forward to staying in one of your flats on our next trip to London. Feel free to post the foregoing to the website. Best regards, David

by David

3-53 : Parliament View 23 November 2011 at 04:38 PM

Hi I enjoyed London very much. I have been to England before, but never to London ... a place that I have always wanted to visit and I was so very glad I did. I did find that London was much easier to move about in than I had imagined. So much so that I would not hesitate to go alone. The apartment was perfect. The location was perfect. While I had spent quite a bit of time looking at the various properties you had to rent, and while I read from other comments how very central this particular property was ... it isn't until you are there that you realize how great a spot it is. Many of the tourist areas that I had wanted to see were in easy walking distance from it, as was a couple of underground stations. The staff that I ran into were very helpful and friendly. I am so very glad that I used your ground transportation contact -- it made life so much easier for both pick up and delivery at Heathrow. I didn't have any issues with the property other than we ran into some minor problem with someone coming to check on the heat/air. I am sure that I may not have made the owner happy, but I did not allow the repair person access into the apartment since I did not know who he was. The owner eventually telephoned me and asked if it was OK for the repair person to enter. Not a big deal, but it might have made me less uncomfortable had I known that someone might be stopping by. The hot water in the tub in the master bath was weak. Couldn't get enough hot water. It seemed as if the spigot was broken in some way. While inconvenient to have to share a bath or use the stand alone shower (which I dislike) it wasn't too much of a problem. I am assuming that that will have been fixed by now. Again, it was a pleasure doing business with you. I would recommend your organization to anyone.

by Donna Goss

2-4: Ovington Gardens 23 November 2011 at 04:38 PM

Our stay was truly wonderful. I have stayed in five different properties in different parts of London before finding this one and will never have to look again. This was, without a doubt, the best location, and certainly the most comfortable and luxurious apartment. We were met at the airport and immediately taken to the residence, where we were met by an employee who showed us around and explained everything we needed to know. The size alone of the apartment was unexpected, but the furnishings were new and clean, the beds were very comfortable, the flat-screen television was a bonus and the portable air conditioner was amazing. I visit London almost every year and will definitely work my schedule around the availability of this property. Thank you again, sincerely, Donna Corff Donna

by Donna

2-2: Beaufort Gardens 23 November 2011 at 04:36 PM

Hello - Our trip was PERFECT!! ...can not say enough good things about the accommodations & everyone involved...from the booking to check out -- fantastic! I will do a posting to your website when I'm at a proper computer. Kind thanks for everything and wishing you a wonderful Thanksgiving holiday. ~Donna Pattenaude

by Donna

1-2: John Adam Street 23 November 2011 at 04:31 PM

Mr. Moore, You and your staff do an excellent job. This stay was my third or fourth and as always everything went smoothly. The flat was in a central location with easy tube access and within walking distance of the Thames (we had booked a dinner cruise). The amenities at the property were exactly as advertised and meet all of our needs perfectly. The reviews noted that the night time was a bit noisy, but it didn't bother us in the least. At the suggestion of the check-in person, I actually booked a return car to the airport and that worked very well. All in all we had a wonderful time. It is a shame, as I know you once had properties outside of the UK, that you didn't have accomodations in Rome as that is where we traveled next. Thanks again for the wonderful job you do and I look forward to visiting London again next year. If you ever have properties outside of the UK, please let us know, as I, for one would love to take advantage of these. Warmest regards, Larry Schaad

by Laurens Schaad

1-17: Great Newport Street 23 November 2011 at 04:31 PM

Hi Thomas, Our stay could not have been better! Location was excellent, accommodations were perfect! The flat was very nice, extremely clean, great kitchen, excellent Internet connection, beautiful bathroom, great flat screen TV! Transportation from the airport, check in and check out was flawless. The bedroom has a very comfortable king bed and is very quiet. Only drawback was that the living room was bit noisy if you plan to sleep in the living room on the pull out bed. There was a lot of late night activity on the street, but it was also quite entertaining to watch from the 3rd floor window! We thoroughly enjoyed our stay and highly recommend this flat to anyone who would like to be in the center of the action in Covent Garden and Leicester Square! We will be back! Best, Kris Roberts

by Kris Roberts

2-67: Wilbraham Place 23 November 2011 at 04:26 PM

I am happy to reply but could not down load your questions. Our apt. was wonderful and our visit was great and we will definitely lease again. Linda Chapman

by Linda Chapman

2-411: Basil Street 23 November 2011 at 04:26 PM

Thomas- We thoroughly enjoyed our stay in the Basil Street property. The unit was in a lovely building, was spacious and very well appointed. We had everything we needed for a lovely stay. Above and beyond the first class accommodations, the Knightsbridge location and proximity to the tube made everything very convenient. I would also heartily recommend your airport transportation service. Our driver (whose name escapes me this point) was charming and went out of his way to orient us to our neighborhood and the local restaurants and bars of note. When we return to London, we will definitely try to book the Basil Street flat again. Thanks, Leslie P

by Leslie P

2-2: Beaufort Gardens 23 November 2011 at 04:25 PM

Thomas, The flat was convenient,spacious and clean.However it lacked a place to store clothes-my wife brings a lot.The location is much busier than we remember it.Many times we were forced to walk in the street to make any progress at all.The area around Harrod's used to be one of our favorites, but it's changed.We much prefer the neighborhood around Wilbraham for convenience,quiet and shopping-especially groceries,even though it requires a little walk.We also found the crowds around Sloane Sq.and on King Rd. easier to negotiate.In fact the flat on Wilbraham was perfect for our needs. The drivers were a delight,helpful,considerate and most important, on time. We always enjoy London and look forward to leasing again thru The London Connection. Thanks,Mike

by Mike O'Brien

2-215: Eaton Mews North 23 November 2011 at 04:25 PM

Our stay at the flat was wonderful. Everything went smooth. Everyone we dealt with were very helpful. Linda

by Linda Wilson

2-25: Tufton Street 23 November 2011 at 04:21 PM

Hello Thomas! I'm in love with Maureen! Your entire team including Gisele were very professional and great to work with. The apartment is a little dated but the location was great! And I will use your services again. Please call me when you have a moment. I have a couple of great ideas. Thanks!

by Neil Strickland

1-45: Maddox Street 23 November 2011 at 04:17 PM

i did indeed send a very complimentary email about our stay...we are of course here again in the exact apt we rented in august. gisela was terrific, greeting us with flowers and extended some courtesies to museums and a park she has memberships (above and beyond)...very very lovely. ironically i was singing your praises at work and Ernie Cavallo, a colleague of mine, also has utilizes your services..the driver(javid) from the airport was very informative and helpful...everything is superb....in august and now again november the apt location and amenities are great..we plan to utilize your services in the future...Gisela is a fantastic ambassador for your company....kudos for her. thank you for your interest and you will be hearing from us again soon. debra oconnor

by Debra

2-25: Tufton Street 23 November 2011 at 04:17 PM

Dear Thomas, We were very happy with all aspects of our stay in Westminster. We were met and looked after very well on arrival and the property was as good as it looked on the website. The driver who was referred to us for our trip to the airport was a nice bloke and professional. We’d be very happy to use London Connection again. Kind regards, Richard

by Richard

2-31: Pond Place 23 November 2011 at 04:15 PM

Things went well and everything in the house worked to our satisfaction. Location was nice.

by Sage Major

2-25: Tufton Street 23 November 2011 at 04:14 PM

Hi Tom, Happy to share our experience of Tufton Court! My husband and I found the flat to be lovely and sun-washed -- not to mention extremely comfortable and well-equipped. Having the wireless was a great plus as we used our iPad to help us locate restaurants and attractions nearby as well as to check on our email. We chose Tufton for its location since we have an 8 year old who needs outdoor time and the Victoria Tower Gardens is just a short walk away as is the Thames, Big Ben, Eye, Parliament, and Westminster Abbey. We even walked to the Imperial War Museum! Most of all, I loved hearing Big Ben chime as I put my son to bed -- it made our stay so memorable. Arrival and check-in were easy and smooth. Michelle (?) let us in and was very informative regarding where to get groceries, how to use the appliances, etc. And Christina was quite helpful when we had a tiny problem with the washer; she also helped us work out where to keep the bags on the day we flew back. And a shout out to David Norman, our driver, who not only was punctual but was filled with lots of good ideas about where to dine out with a little boy! Would definitely suggest to other guests that they try the "Laughing Halibut" for fish and chips -- delicious! And I would highly recommend our flat to friends and family who are planning a trip to London. Thank you for a fantastic stay! Cheers, Steff Billings PS: Forgot to mention I enjoyed reading your blog, too!

by Stef Billings

2-4: Ovington Gardens 23 November 2011 at 04:14 PM

Hello Thomas, My husband and my daughter had a great time at the apartment. I only made the arrangement and couldn’t join them to their trip this summer in London but they told me the apartment was a lovely, clean place and great location. The only thing that they mentioned was the fact there wasn’t any dresser to put their close on. But they managed. The people who helped them getting in & out of the apartment were terrific and everything went smoothly. We’d definitely recommend to others and will use your service again! Best, -saiko

by Saiko

1-2: John Adam Street 23 November 2011 at 04:08 PM

Hello Thomas, It's lovely to hear from you. My apologies for not contacting you before now. It was on my "to do" list but time is flying by so fast! Vincent and I had a wonderful time in London and this was largely due to where we stayed. Our apartment in John Adams St. was amazing! It was a lovely, very clean, very comfortable apartment. It's location was brilliant!!! Charing Cross Station, Trafalgar Square, The Strand, The Thames, Covent Garden Market....everything was so close!!! The Hop On-Hop Off bus was very close and was a wonderful way to to see London. Public transport was also almost at our doorstep, which was handy. However we were also able to walk to lots of places very easily....Buckingham Palace, St. James Park, Westminster Abbey, the river and so many more places. And walking allowed us to see so many different houses, buildings, pubs and awesome architecture. Our arrival and check-in was excellent!!! We were picked up by Joe, a London cabbie, in a lovely, shiny, black London cab. He was really great. He told us interesting historical facts on the way from the airport. We were met by Gisela who warmly welcomed us and showed us the apartment. We couldn't have had a better welcome to London! We arrived 5.55 am, settled in and were at the Covent Garden Flea Market by 10am. Excellent!!! Our departure was just as easy. We simply walked the few steps to Charing Cross Station to get a train to St. Pancras Station to catch the Eurostar to Paris. Thank you so much for your service. Everything was perfect from booking to paying to arriving, staying and leaving. Our only disappointment was that our stay wasn't long enough! I would happily recommend the apartment and The London Connection to anyone travelling to London. This was the first time I had ever organized anything like this on the internet and you made it extremely easy. Thank you very much. And a big thank you to your son and your team. Kind regards, Colleen Rieniets. (Australia)

by Colleen Rieniets

1-45: Maddox Street 23 November 2011 at 04:07 PM

This is our second year at this property and we think the location is wonderful. The arrival and check in was marvelous; Kristina was great in arranging to meet us and helping us get our stuff moved in and acclimated to the property. We had some issues trying to figure out the appliances but a call to Kristina got that worked out. We found Wolsey's next to the Ritz to be a really good restaurant at a reasonable prices; we particularly enjoyed their afternoon tea. We already mentioned Kristina but the booking help and Maureen was cordial and kind.

by William Parker

2-23: Palace Street 23 November 2011 at 04:07 PM

Hi Thomas. We loved our London stay. The apartment was perfectly located for our needs as we could walk to virtually all the sites we wanted to see and was within close proximity to Victoria station for wider ranging trips. The apartment itself was very commodious, quiet and provided the necessary privacy required for parents with two teenage daughters. The pick-up at the airport went smoothly and the staff was very helpful in allowing us to enter into the apartment the morning of our arrival after an overnight flight. All-in-all, a perfectly wonderful experience and would do it again in a heartbeat. Be well and enjoy the holidays, Warren

by Warren Holmes

2-120: Draycott Place 23 November 2011 at 03:53 PM

We loved this flat. It was very comfortable and beautifully decorated. The location was very convenient as well. The procedures for checking in and out went very smoothly. Very helpful, especially on arrival when we were quite jet lagged. We would be happy to stay here again!

by Anonymous

2-11: Palace Gardens Terrace 23 November 2011 at 03:53 PM

Our stay in London was wonderful. We flew into London City airport and had previously arranged for car transport to the flat which was perfect as we had inclement weather. Our driver was very knowledgeable about the City and it was like having a private tour. Our accommodations were very clean, spacious and in a lovely, safe neighborhood. I would highly recommend rental of this flat. It was perfect for our family of 5!

by Anonymous

4-1 : Sloane Gardens Mews 23 November 2011 at 03:51 PM

Our family of 5 stayed at the Mews house on Sloane Street and felt like royalty from the moment of our pickup at Heathrow! The driver was there when we arrived and very friendly. The let-in to the apartment went smoothly and was most helpful. The house was even more gorgeous than the pictures suggested. We loved all the antiques! The kitchen was well-stocked, and we enjoyed going to the local Farmer's Market and getting our groceries and preparing them at the flat. We appreciated the restaurant suggestions and frequented the Italian restaurant around the corner from the flat twice- so good! Convenient location and easy walk to the Sloane Street Tube Station. Our only regret was that we could not stay longer! We will most definitely try to stay here when we return to London.

by Anonymous

2-06: Beaufort Gardens 23 November 2011 at 03:51 PM

Everything was first class from the check-in process to the accomodations and location. The property exceeded our expectations in every way. It was perfect for two couples or a family because of the ensuite bathrooms. The street was surprisingly quiet considering the location approximately 3 blocks from Harrods. If you are a runner, the park is about 1/4 mile away and you can run for miles. Thanks for everything. We would be happy to provide a recommendation at any time.

by Anonymous

1-17: Great Newport Street 23 November 2011 at 03:50 PM

I've rented a different flat just a couple blocks away about 12 times in the past 15 years. But at last I've found one for a lot less money that I like just as well. The flat is of course in the perfect location for me as a theatre lover. The flat itself was comfortable, convenient, and well maintained. We were met right on schedule by a delightful young woman who even took a screwdriver out of her purse and undid the brackets of the bed, then changed all the bedding and made it up as two twins rather than as one bed. This was a real surprise as we expected one of us would be sleeping on the sofa-sleeper as we thought there was only one bed. Everything worked beautifully and we had no problems with the week long stay. While the flat is in a very busy and noisy area, the bedroom to the rear was great and quiet.

by Anonymous

2-45: Charing Cross Road 23 November 2011 at 03:50 PM

Our family of 2 adults and 3 teens had a wonderful stay on Charing Cross Road. The apartmnent was clean and efficient and comfortable. The location was great for us. The Leicester Square tube stop is minutes away and it is an easy walk to Trafalgar Square, Covent Gardens, wonderful restaurants, etc. We loved the area and would highly recommend this location. However, this area is active and lively day and night and is not a good choice if you are looking for something peaceful and quiet. But if you are active and want great access to London and its sights, this is the location for you.

by Anonymous

2-2: Beaufort Gardens 23 November 2011 at 03:48 PM

Everything about our three week residence at 2-2 Beaufort Gardens was perfect. The London Connection is first rate and we have recommended the company to many people. The flat was spacious and beautifully situated on a cul-de-sac near Harrods, close to museums and a tube station. It was a very quiet location, supplied with everything we needed. We couldn't have asked for a better arrangement.

by Anonymous

2-4: Ovington Gardens 23 November 2011 at 03:48 PM

great location. tidy apartment with no frills, but just perfect for our needs.

by Anonymous

1-72: Draycott Ave. 23 November 2011 at 03:46 PM

Very enjoyable stay. The flat was roomy and comfortable and very convenient to shops, subway and the nearby pub. The kitchen was fully equipped for the occasional meal, and we appreciated the spices etc. that were available. On the negative side, our stay in London wasn't long enough. Good job.

by Anonymous

2-411: Basil Street 23 November 2011 at 03:46 PM

We stayed at this property in mid May. Everything was great. We were met at the airport and I highly suggest this if you are unfamiliar with London or London traffic. The flat was in very good condition and the location was outstanding. Just down the street from Harrod's and only a block from the Knightsbridge tube station. There's a Starbuck's down the street if you don't want to wait for your coffee to brew. I highly recommend this property.

by Anonymous

2-4: Ovington Gardens 23 November 2011 at 03:44 PM

We enjoyed our stay in this property - our third visit to this particular flat. It is light and airy, spacious, and has a wonderful location. The staff at London Connection are invariably helpful. We are already booked to return to London next fall.

by Anonymous

2-25: Tufton Street 23 November 2011 at 03:44 PM

Our party of six thoroughly enjoyed our stay at Tufton Street, Westminster. The location was excellent, so close to transport and within walking distance to most places. The apartment was very clean, comfortable and well equipped. We enjoyed the reading material in the apartment and it helped us plan our daily adventures, as first time visitors to London. The pick up service from the airport was appreciated after our long 24 hour flight and we were made to feel welcome. We were also impressed by the great communication from your Office, and all questions and queries were answered promptly and in a friendly manner. Your facebook page is excellent and we enjoyed reading the blogs from Thomas, as it also helped and guided us on where to go and what to see. We loved London and thank London Connection for being part of and contributing to our great adventure. Certainly would recommend anyone to stay at one of your flats, and we look forward to returning and staying with you again. Thanks again for the outstanding service! Carmel Wilkinson, Australia.

by Carmel Wilkinson

2-12: West Street 23 November 2011 at 03:42 PM

We were very pleased with the flat on West Street (and highly amused with the size of the lift - small but functional). The flat was nicely updated, very clean, and spacious. It worked perfectly for two couples. We struggled with the washer/dryer but it wasn't the machine's fault. The location was absolutely perfect - so close to so many restaurants, the Tube, theaters, and shopping. We would highly recommend the flat and the London Connection staff for any travel arrangements. All in all, your assistance and the flat made our wonderful vacation even better. Linda Kelly California

by Linda Kelly

2-12: West Street 23 November 2011 at 03:42 PM

Everything went off as planned. This was a great flat in a super location. We were very pleased and will contact your company when we again return to London. Your staff were very, very good. All were very helpfull. Our daughter had used your services some years prior and it was she that found you for us. Thank you, The Kirk's of Arizona

by The Kirks

1-32: Grosvenor Street 23 November 2011 at 03:40 PM

My wife and I enjoyed the six day stay in this flat the first week in September, 2011. The check in process was very smooth as was the check out. Enjoyed the ride out to Heathrow. The driver was a good conversationalist. The location of the flat was perfect. One block to the Canadian Embassy and two blocks to the American Embassy. Convenience store/post office next door. Three blocks to the Bond Street underground (subway) station which also has food and merchandise stores. Nice flat, good kitchen, nice 42" Panasonic plasma TV, comfortable bed, no view from any window. Modern bathroom with new fixtures. I would suggest putting a door on the shower stall so that water does not splash onto bathroom floor and steps down to the floor. I would stay here again.

by Anonymous

2-12: West Street 23 November 2011 at 03:40 PM

Nice flat, two couples shared. Plenty of room for all of us. The flat was clean with nice furnishings. The wireless worked great. Great view of the streetr and the Palace Theater. The location was fantastic, right in the middle of everything we wanted to do. Close to Covent Gardens, China Town, in the middle of the theater district wdith restaurants everywhere. Couldn't have ask for a better location. The airport pick up driver, Joe, was great, very helpfull and on time both on arrival and departure. We had a great visit.

by Anonymous

2-31: Pond Place 23 November 2011 at 03:38 PM

The location was brilliant. So close to Sth Kensington tube and to restaurants, small supermarkets etc. The flat was great with everything that you could require. We were met punctually and shown around the flat includig how to use everyhting and where things were kept. Wireless internet worked perfectly.

by Anonymous

2-2: Beaufort Gardens 23 November 2011 at 03:38 PM

Everything was first class. Completely satisfied. No complaints. Would work with you again should we return to London. Thanks for delivering what you advertised. Best, John

by John Duffy

1-72: Draycott Ave. 23 November 2011 at 03:13 PM

Draycott Avenue was perfect for us and since London has an amazing underground system, it was very easy to get around the city. We ate great pub food at the "Pig's Ear" off Kings Row, we had a wonderful roast duck with sour cherry sauce at Gesslers at Daquise Polish Restaurant near the South Kensington Underground. We shopped Sloane Street and the Duke of York Square near the apartment and grocery shopping at Waitrose on King's Row had everything we needed. The apartment is wonderfully set up. It is more of a second home than a utilitarian rental apartment and we really did appreciate all the touches; the photos, the books, the art and the kitchen. We wish to thank all the London Connection staff for a great stay; to Cristina for really supporting us in London, to Tom Jr for helping us at the start of our rental process and while we were in London, to Becky and Emily in the US office for your wonderful updates and to Tom Sr for his blog and his follow through. You are all a great example of what a short term rental agency should be. Kudos to you all. All the best, Jonathan and Gretchen

by Jonathan Rome

4-1: Sloane Gardens Mews 22 November 2011 at 06:08 PM

My classmates and I were lucky enough to stay at the 4-1 Sloane Garden Mews property a couple months back. I never took the time to tell you what an amazing time we had, but while I was just raving to my sister about our stay, I thought it was high-time I wrote! (I couldn't figure out how to post it on your website) We are seven graduate students in Arts Management, studying for a semester in Milan. Our professor mentioned that we might be interested in seeing the Frieze Art Fair - and our home school agreed to foot the bill, so why say no? Finding 3-4 hotel rooms proved difficult, plus, we wanted to have a 'group hang' place as well. Thanks to a recommendation from two previous guests of London Connections, we found your site and were able to book the 4-1 property. I lived in London for a few months in undergrad, and have visited numerous times, but even I had no idea how lucky we were. The apartment is fascinating, quirky, decorated in every inch, and took up about half my photo album from my weekend. The location could not have been better (or swankier!) in terms of neighborhood or proximity to the Tube. We had a few newbies in our group, and only a few days to show them all the sites in between "homework" so we ran all around. But each night we were thrilled to come home to the cozy apartment in Sloane Garden Mews, curl up in the sitting room and chat. A stop at Partridge's, next to the Saatchi Gallery, got us provisions for the weekend, and we walked up and down window shopping on King's Road. Also thanks to Cristina and all those who did such a quick turnaround for us, and allowed us to drop our bags upon our morning arrival, and smoothed the logistics so check-in didn't slow us down a bit. The apartment was clean, very well-maintained, and had every comfort we needed, including TV (which we hadn't seen in English in 2 months!). We loved Tom's Kitchen for an absolutely incredible brunch, as well as the The Botanist for a pint. The apartment felt so "London-y" and was the perfect base for our wonderful weekend! I never want to stay anywhere else! Thank you, Elizabeth Kegley

by Elizabeth Kegley

1-2: John Adam Street 13 November 2011 at 05:51 AM

Good morning, Becky. Jim and I want to thank you for the wonderful London Connection. The #27-29 John Adam Street was perfect for our trip. Location, location, location. Four plays in six nights! On and on. And your driver Maureen--fabulous!! Thank you again. Mary Luther

by Mary Luther

2-23: Palace Street 17 October 2011 at 06:51 AM

Tom: I just returned from a delightful 10 days in London, staying in the London Connection's flat on Palace Street. The flat was perfect, the location ideal, and the service by the staff was great. It's good to be back with you after a three-year absence during which I stayed in Brighton. A tip of the hat to Maureen and Christine and others who faithfully perform the varied responsibilities. Their attention to detail is evident! You've referred before in your blog to Canterbury's cathedral. I attach a snapshot of the interior to illustrate a point. Bless the cathedral's decision makers for allowing photography in all areas except the crypt. It's a pity the same doesn't apply to other places of worship in London and elsewhere. I am looking forward to my next trip. Hopefullly, Palace Street will be available then. Cheers Dave Mead

by David Mead

2-11: Palace Gardens Terrace 27 September 2011 at 10:08 AM

I can't think of a better person for an introductory ride in5o London! She is very funny and clever, and very English (and a very good driver). I used to live in London, and spending that 45 minutes with Maureenm from LHR to the flat , felt like "welcome home!" We wrote a review and follow up letter to your son, about the wonderful flat where we stayed last June 2010. If there is anywhere e on the site for reviews of the transport process, please feel free to enter the above comment. Very best wishes,Tom III. Thanks for starting and continuing a great company, and for your marvelous blog. Sincerely, Rebecca Mellor

by Rebecca Mellor

2-25: Tufton Street 7 September 2011 at 10:42 AM

Becky, I would like to thank you for the wonderful stay and the excellent service Cristina provided when we were in London. Everything was great. Wonderful location. We will be sure to use your services next time around. I have also recommended you to our friends. Thanks! Anand

by Anand

3-51: Tufton Street 22 August 2011 at 10:46 AM

To: Mr.Tomas Moore. Greetings. Just wanted to let you know and to thank you and your staff in London, for our trip was a great success. I?m starting to plan a repeat performance for 2013. The apartment #29 at Tufton Court was very convenient except for a detail that I already commented with Christina... Excluding that detail, we were very happy there, so for 2013, I would consider renting it again for two, three weeks or maybe a whole month. I will discuss this wish with the family, get organized and I will get back to you. Again, thank you all. Be well, take care. Sincerely, Hadelin Diericx

by Hadelin Dierics

2-67: Wilbraham Place 12 July 2011 at 11:18 AM

Hello Thomas, Just a brief note to tell that all went swimmingly for us at the Wilbraham Place apartment. Thanks once more for your assistance. Mark Balestra

by Mark Balestra

1-4: West Street 11 July 2011 at 08:53 AM

Thomas, Just to let you know, we had a great time in London. The flat in Covent garden was just perfect. You were a pleasure to deal with and Vanessa met us at the door and was very helpful and kind. I will be happy to recommend London Connections to anyone going to London. I wished that I could handle the vacation rental I have in Lake Arrowhead as well as you handle your properties. Kenneth

by Kenneth Robins

1-32: Grosvenor Street 20 June 2011 at 11:53 AM

We are very happy to report our 7-day stay Mar 29-Apr 5 2011 at 32 Grosvenor Street was very enjoyable. Our driver was good natured about the one hour delay (in customs/luggage, not the flight) at Heathrow and gave us an interesting update on the drive to the flat. Having traveled many many times to London and living there four years we were familiar with the drive and the Grosvenor Square area. Cristina was pleasant and efficient, great tip on the new food hall at John Lewis! The flat was perfect size, perfect location, too. Quiet because all the windows opened to the interior court. Restricted views, but the opposite building has office suites--no one there after 6PM or so, and closed during the weekend. We loved the bathroom, bed was comfortable, tons of storage, super TV and channel selection, kitchen accommodating. For the most part, furnishings attractive. One suggestion would be to replace the wrought iron dining table and heavy chairs, they just didn\'t seem to fit in with the decor. Free WIFI and local phone a real plus. We definitely would recommend The London Connection and hope to be a repeat customer soon. Our favorite meal in London is always Tate Britain dining room (you MUST book), gourmet food, top wines at bargain prices, and you are surrounded by Whistler\'s mural. Kind regards, Fritz

by Kitty

1-32: Review of 1-32 Grosvenor Street 20 June 2011 at 11:46 AM

We are very happy to report our 7-day stay Mar 29-Apr 5 2011 at 32 Grosvenor Street was very enjoyable. Our driver was good natured about the one hour delay (in customs/luggage, not the flight) at Heathrow and gave us an interesting update on the drive to the flat. Having traveled many many times to London and living there four years we were familiar with the drive and the Grosvenor Square area. Cristina was pleasant and efficient, great tip on the new food hall at John Lewis! The flat was perfect size, perfect location, too. Quiet because all the windows opened to the interior court. Restricted views, but the opposite building has office suites--no one there after 6PM or so, and closed during the weekend. We loved the bathroom, bed was comfortable, tons of storage, super TV and channel selection, kitchen accommodating. For the most part, furnishings attractive. One suggestion would be to replace the wrought iron dining table and heavy chairs, they just didn't seem to fit in with the decor. Free WIFI and local phone a real plus. We definitely would recommend The London Connection and hope to be a repeat customer soon. Our favorite meal in London is always Tate Britain dining room (you MUST book), gourmet food, top wines at bargain prices, and you are surrounded by Whistler's mural. Kind regards, Fritz & Kitty Hempel

by Fred J and Katherine R Hempel

2-411: Basil Street 14 June 2011 at 09:07 AM

Just a quick email to let you know how much we enjoyed our stay at 41 Lincoln House, Knightsbridge recently. The apartment was lovely and lived up to our expectations. In fact it could not have been more convenient as our son lives about two minutes walk away! We found your staff on the ground extremely professional and helpful particularly when the Wi Fi failed and also when there was a problem with a blown fuse. Cristina provided a mobile Wi Fi and organised for the Porter to assist with the blackout (and this was after hours). We were very grateful and impressed. We hope the apartment will be available when we next visit London. Kind regards, Gail, Byron and Stuart Bacon.

by Gail Bacon

2-215: Eaton Mews North 13 June 2011 at 10:03 AM

Thomas, Thank you for the message. We thoroughly enjoyed our recent trip to London and had a great experience with your team at the London Connection. This was the first time we have stayed in a flat (rather than a hotel) when visiting Europe and it was outstanding - we will never stay in a hotel again when traveling to London! The car service from the airport was perfect - David (forgot his last name) was great - truly professional, very curteous and extremely helpful. The location of the flat was also great - a very quiet neighborhood, yet close enough to the Victoria station to get anywhere we wanted to go in a relatively short time. Regarding the neighborhood, my son was 'blown away' by all of the exotic cars - Lamborghini's, Ferrari's, Bentley's, Rolls Royces, Maserati's, etc. on every block - he was in heaven. The flat was classic English and made us feel like we were truly living in London (even if only for a short time). We look forward to staying in one of your flats on our next trip to London. Best regards, David

by David Jolley

2-70: John Adam Street 9 June 2011 at 07:58 AM

Been meaning to get back with you all. We had a wonderful time in London and the apartment was a big part of making our trip a success. The amenities were spot on for our family. We shared the Master while our teenage boys shared the second bedroom. The location was key to us being able to get around London. Any concerns or questions were quickly responded to by the mgt team and everything was as described. If we ever get an opportunity to go back one day, we will definitely call London Connection again. We would definitely recommend the pick-up and drop-off service as well. After a long flight it was a relief to just jump into a car and be taken directly to the apartment and have someone there to greet us and do the initial walk through. Heading out as well, it was nice to just load up the luggage and be taken directly to the airport with no fuss. J.P.

by John Hamilton

2-4: Ovington Gardens 6 June 2011 at 09:41 AM

Dear Mr. Moore Our previous trip to London in April went very well. The check-in process went very smoothly thanks to your staff. We love the flat at 2-4 Ovington Gardens. We have been there twice now and are booked again in October. Sincerely, Dennis Lanigan

by Dennis Lanigan

3-53: Parliament View 6 June 2011 at 09:05 AM

Dear Mr. Moore, My daughter and I had a fantastic time during our visit to London. Everything was perfect for our visit. The condo unit was spacious,very clean, well appointed with everything we needed and very nicely decoeated. We couldn't wait to see the view from the windows and it was better than the picture. I especially enjoyed waking up in the middle of the night and seeing the lights on the Parliament building. Being so centrally located in this unit was the best decision I could have made for our first visit to London. We got to see and do so much during our 5 day stay. Getting a bus was easy and each taxi driver knew exactly where we were located. Our driver from and to the airport was very friendly, informative and a joy to talk with, as also were your staff member and the housekeeper. Your company made us feel a sense of safety if we had any problem while away from home. Thank you very much for making our trip such a very memorable one! Regards, Judy Cartan

by Judy Cartan

2-2: Review of 2-2 Beaufort Gardens 6 June 2011 at 09:02 AM

We had a lovely stay at this flat. The entire booking and checking-in process, from beginning to end, worked incredibly smoothly. We were met at Heathrow immediately after exiting baggage claim by our driver who pointed out lots of sights of interest and provided useful sightseeing tips while taking us to our flat. The flat itself was a great set up for our family of 3. It felt incredibly luxurious to have so much space for our 9 day stay. Everything was very clean and neat and worked well. We expeically liked how quiet the street was. The weather was quite warm during our stay and we slept several nights with windows open and were not bothered by noise at all. We took advantage of the dishwasher and the washer/dryer several times during our stay -- it was very nice to have those amenities. We "cooked" or warmed up several meals there and our only suggestion for improvement would be to add some additional light (overhead would be great) to the kitchen. The middle part of the kitchen, including the table, is quite dark at night. Otherwise, I can't think of a way to improve the flat. The return trip to the airport worked equally smoothly, even though they had to arrange a taxi to take us that morning. The driver was friendly, helpful and on time and the cab was spotlessly clean. Overall, we had a great stay and would definitely use the London Connection again and recommend it to friends.

by Anonymous

2-67: Review of 2-67 Wilbraham Place 5 June 2011 at 08:33 AM

Hello, We traveled to London for the Royal Wedding. Everything we experienced was wonderful. It started with our pick up at the airport. We travelled in two separate groups and London Connection arranged the pick up. On time, friendly and knowledgable. The flat was fantastic...large enough for 4 women and London Connection arranged to have a cot brought in so that we all had separate beds. It was very clean, large kitchen and very convenient. We walked and took taxis. 4 sharing the taxi was cheaper than the tube. We would definitely use London Connection again. Everything was as depicted. Emily Chaney in the offices was very very helpful. The Wedding was perfect. So overall we were very happy. Barb

by Barbara Winsor

2-215: Review of 2-215 Eaton Mews North 4 June 2011 at 09:25 AM

Dear Mr. Moore, We very much enjoyed our stay at 2-215 Eaton Mews North this past March, 2011. There were 6 of us, 3 teenage girls, their mom, and us, the grandparents. The Mews house was very comfortable, lots of room for all, plenty of fresh towels, shampoo,soap available at our arrival which was greatly appreciated by all after our long oversease flights. Our drivers were most courteous and helpful, especially David Norman. We found a great variety of take away food available in the area, which we enjoyed each evening after a busy day of sightseeing. Our only suggestion would be a little more information available at the house showing where the markets, shops and tube stops are located..perhaps a very detailed neighborhood map. We also appreciated your very helpful staff, both here in the U.S. and on our arrival in London. Thanks...Judy and Alan Cohan

by ALAN COHAN

2-67: Review of 2-67 Wilbraham Place 4 June 2011 at 08:06 AM

I have been traveling in England since 1962 when my school roommate's parents took he and I on the "Grand Tour". Over the years I have rented Landmark Trust properties and stayed in many bed and breakfast establishments throughout the British Isles. The recent stay at Wilbraham Place was the best experience I have had in London. The flat was lovely, comfortable, beautifully located and the staff could not have been kinder. I had been staying with a friend in Battersea so I did not come in from the airport but came by taxi to the flat. My friend, Mrs. Tate joined me there and she also sends her compliments to London Connection. I will certainly contact you again as I try to get to England twice a year. I am so glad I found your organisation. Morgan Holman

by Morgan Holman

4-1: Review of 4-1 Sloane Gardens Mews 4 June 2011 at 01:15 AM

The location is excellent being about a block from the Sloane Square tube stop. Having lived in Chelsea for several years, it was nice to be "home" again and the accomodations were sufficient that we could bring one of our families, two adults and two kids, with us and not trip over each other. The bedrooms were well situated on the ground and second floors. The second floor had two bedrooms and two baths. There were a few relatively minor problems with the property which we were able to overcome having been forewarned at checkin that things like the hot water had to be reset twice daily, etc., a small inconvenience. This is about the sixth or seventh time we have used London Connection as our rental agent for London and will do so again. Christina is very helpful as was Geisla Oswald. The drivers were helpful despite one having a breakdown on the way to Heathrow. All in all, a good experience helping us to return to and share a city we have lived in and learned to love. Even the granddaughters, aged eleven and seven, indepently said they would like to live in London, a feeling shared by their grandparents.

by John H. Burd

4-1: Review of 4-1 Sloane Gardens Mews 3 June 2011 at 05:09 PM

We stayed here in April and loved the home and location. I would stay here again in a heartbeat! I have been to London about 10 times and this by far was the best place I have stayed. I hope to stay here again.

by Laurie Pimentel

2-2: Beaufort Gardens 3 June 2011 at 09:54 AM

Dear Tom, I have nothing but good things to say about your organization and the flat at 2-2 Beaufort Gardens. We loved our three weeks there. It was a lifetime dream of mine to go to London and stay long enough to feel somewhat a part of the community. Your flat certainly made us feel that way. The appointments gave us a feeling of serenity and everything was spotless. The street was absolutely quiet and watching the fancy cars come and go was an entertainment in itself. Generally we ate two meals in the apartment which helped with the cost of things and we were able to pick up a good assortment of foods at Marks and Spencer and more ordinary staples at Sainsbury. Of course, picking up some scones at Patisserie Valerie in the morning gave us a proper English start. We took the Tube everywhere and I sometimes thought we walked more underground than above ground, but our Knightsbridge station was conveniently located and it was interesting to hear the assorted musicians at the various tube stops. We saw six plays while we were there and would particularly recommend "War Horse" to anyone. I didn't cry at the end, but I marveled throughout at the excellent puppetry. Cristina walked me through the way to re-establish our internet connection and we had no further difficulty. We loved it all and reading your blog about the Royal Wedding ahead of time got us in the spirit of things even before we arrived. What a wonderful service you provide. Next year when Spring arrives, I'm sure I'll agree with the poet Browning, "Oh, to be in England, now that April's there." All the best, Peyton Lewis

by Peyton Lewis

1-45: Maddox Street 1 June 2011 at 08:54 AM

I had a great stay. The location of that apartment is amazing! I didn't try the Cafe, but I did have a dinner at Brown's which was also across the street. The only thing that was a little bit of a bummer was that the T.V. only worked about 20% of the time. I think it has to do the the antenna which got bad reception. I love British T.V. and was looking forward to watching it on the evenings I didn't go to the Theatre. Giselle (spelling ?) was my Let in Lady and she was great. Very thorough and was even able to explain the washer dryer so that I used it with no problem. And of course it was great to have David pick me up at the airport again. I've been following your blog and know you'll be back in London after Paris in a few days. When I was in London I went to Queen Mary's Rose Garden in Regent's Park and was amazed at how beautiful it was. Some varieties of roses were in full bloom and others hadn't bloomed yet, so it's probably still wonderful. I almost missed the best part thinking that when I walked through the gates the roses and gardens there were the main ones, but then as I walked around I found that the really beautiful part was to the right. The perennial beds were gorgeous too. If you haven't been there recently, it is worth a visit. I also went to Chelsea Physic Garden and spent a day at Kew, both which were great. I also tried Jamie's Italian on St. Martin's Lane which you had mentioned in your blog. Yummy! Byron Proper Hamburger is also a favorite. Thank you for providing these apartments to rent. It is the only way to go. This time since I was traveling by myself, I especially loved having some of my meals at the apartment. There are so many great places to pick up food. I'm looking forward to my stay on St. Martin's Lane in November. Have a great rest of your trip. I loved "joining you on you crossing". Thanks again, Elsbeth

by Elsbeth Stewart

1-46: Parliament Square 31 May 2011 at 10:21 AM

Hi Thomas, Just wanted to let you know that we had a wonderful stay in your apartment in London. Anda Galffy

by Anda Galffy

2-70: John Adam Street 25 May 2011 at 10:35 AM

It was perfect for what we wanted, large enough, central, clean and well equipped. Ilse

by Isle Stevenson

1-45: Maddox Street 25 May 2011 at 09:39 AM

Emily Many thanks for the opportunity for my wife and I to recently rent the apartment at No 2. The location, location, location is what makes for a leisurely stay in London, and No2 Maddox St would be very hard to beat. The apartment is lovely, not too small and contains all the essentials. However, I would like to recommend that a DVD/CD player be installed as the TV reception was hopeless. I t was impossible to watch any TV programmes due to extensive pixilation with the constant message of ?low reception? etc,. channels BBC1 and BBC2 sometimes worked late at night or early morning. I was informed that nearby construction work may have contributed to the problem. On a very positive note, the welcome from the lovely Giselle(a) her professionalism and superb customer service skills was a revelation. She is a bonus and would be a great acquisition to any organisation. She was most informative and helpful about being a tourist in London. My wife and I have travelled extensively for many years and we have never had an equivalent reception. Once again, many thanks and I will not hesitate to recommend your agency to any friends travelling to London. Cheers. Trevor Sainsbury Perth Australia PS: I hope you did not mind that I left several paperback novels for the use of future travellers. If we were not out at night, we managed a lot of reading because of the poor TV reception.

by Trevor Sainsbury

3-53: Parliament View 23 May 2011 at 11:02 AM

Hello Thomas, we ABSOLUTELY LOVED the apartment!! It was great and the location was even better. We all just wished we had stayed longer. I think I left a pair of shoes in the master bedroom......oops :) We plan on going to Zurich next year so if you have any properties there please let me know :) I will definitely keep your contact information in case I go back to London this summer. Thank you so much for everything! Jannett

by Jannett Flores

1-72: Draycott Ave. 23 May 2011 at 09:18 AM

Thomas: We have been home only a few days but wanted to let you know that we were very pleased with the London apartment (11 Draycott Avenue/Flat 6) we rented through Connections. The apartment was clean, comfortable, quiet and very well located. Also, Christina was responsive and helpful the few times we needed to call on her. We had such a splendid time in London we are already talking about going back -- perhaps as early as next year (but after the Olympics are over!). I think you indicated that the Draycott Avenue apartment was only available during certain times of the year. When you have a minute, let us know the schedule for its availability. We would certainly consider renting it again. Thanks again for your assistance and good advice. All the best, Alan Coffey

by Alan Coffey

2-67: Wilbraham Place 19 May 2011 at 09:34 AM

Hi Emily I just wanted to write you and thank you for the lovely rental flat in Belgravia. The four of us really enjoyed everything about our trip to London. The flat worked out perfectly, very central and easy to get to Buckingham Palace for the wedding. The drivers, as you arranged , were on time and perfect. We would definetely use your company again. Thank you Barb Winsor

by Barb Winsor

2-67: Wilbraham Place 28 April 2011 at 12:13 PM

Dear Emily We returned Monday night the 25 from a wonderful time in England. The flat at Number 10 Wilbraham Place was fantastic. Not only did it have everything one could want but we really felt as if we were living there rather than just visiting. The location is perfect and everyone was kind and gracious. I am so glad I have found London Connection. Thank you! Morgan

by Morgan Holman

1-17: Great Newport Street 26 April 2011 at 09:40 AM

I just wanted to say how much we enjoyed our recent stay at 16 Great Newport St. So comfotable and amazingly quiet, and impossible to be closer to the tube! Was concerned re no lift but we managed fine! Never seen London so animated - the Olympics prep, the Wedding, the wonderful weather, and we even encountered the London Marathon. Cheers, Betty Ann Crosbie

by Betty Ann Crosbie

2-411: Basil Street 18 April 2011 at 06:57 AM

We had a very good experience with London Connection. This trip was our family?s third rental through London connection and our second stay at 2-241 Basil Street. This flat is the perfect set up for a family of four. The kitchen is very large for a Central London flat and the living room is spacious and very comfortable. It is really nice to have some space to relax in after spending a day running around the city. You would not have that type of set up in a hotel. Since we have travelled to London many times, we didn?t use your transportation service. We find it to be quite easy to take the Gatwick Express train in to Victoria Station and from there it?s just a 6 -7 GBP cab ride to the flat. Christina promptly met us at the flat at our check in time and efficiently got us settled. We really appreciate her efficiency. Our two best discoveries in this neighborhood were the Waitrose Grocery (recommended by Christina) and Haamdi Indian restaurant. Our favorite time in London was attending the Evensong Service at St. Paul?s which was a very moving experience. At midweek, the crowd is small enough that they allow you sit in the choir stalls. We all hope that we will get an opportunity to return to London in the near future and we will certainly use London Connection again. Thanks for your assistance in making our trip enjoyable. David Haggart

by David Haggart

1-46: Review of 1-46 Parliament Square 17 April 2011 at 02:03 AM

Dear Thomas and friends at The London Connection, Thank you so much for a wonderful experience! The flat was exactly as advertised, close to the tube, modern and superbly appointed, with lots of linens and weekly maid service, and--of course--high speed internet. Even better, every time we walked out the front door we found ourselves facing Westminster Abbey, Big Ben, the London Eye, and the towers of Whitehall--what a majestic panorama...and the lights at night were just spectacular! We were just around the corner--literally just a hundred feet--from a cozy little pub. A block away was St. James' Park and, at its other end, Buckingham Palace. On the short walk to the St. James' Park tube station, we found a small sandwich shop, a superb pub with the tastiest and most novel pub food we've ever found in London, a Pret-A-Manger [always excellent for fresh, uniquely flavorful takeout], along with two corner markets in the tube station building [which also houses the corporate offices of the London Underground]. Across the street from the tube station was also New Scotland Yard, making this one of the safest neighborhoods of which one could possibly conceive in all of London. Indeed, one day I came home to find the street from the tube station to the flat lined with parked black limousines, each one bearing a different country's flag, and a bobby patrolling on each side of each street corner and in the middle of each block! Apparently, the Queen had come to the Abbey for her annual meeting with the ministers of each of the Commonwealth countries. From the flat, we could hear the bells ringing for twenty minutes when she left and it was absolutely spectacular! The windows of the flat itself look out into the windows of another building a mere ten to twenty feet away, something we initially were apprehensive about being very private individuals, until we realized that the floors of the building across from the flat were deserted. The air movement throught the unit was excellent, which made temperature regulation literally a breeze...[sorry about that, just couldn't help myself!] We have been dealing with The London Connection for nearly a decade now, having been to London numerous times over that period. The London team is always friendly, responsive, and professional and has never failed to provide the best and most helpful service possible, and the airport pickup drivers are always a delight. Thank you, once again, for a fantastic experience! We are tried and true fans of The London Connection! Mark and Laura Milker

by Mark Milker

2-411: 2-241 Basil Street 13 April 2011 at 08:50 AM

I wanted to thank you for your help in making the rental a pleasant experience for us. All worked out well and we were very pleased with the value. The weather even cooperated. Thanks. Regards, Jim Robinson

by Jim Robinson

1-45: Review of 1-45 Maddox Street 12 April 2011 at 09:43 AM

1-45 Maddox St is a fully modern, clean, well-functioning, and attractive apartment in a fantastic, very central part of London. The bed was comfy, the rooms were cozy and quiet, the washroom was clean with everything working perfectly, and the service offered by London Connection was everything we could hope for. 1-45 Maddox is just south of Bond Street and Oxford Street tube stations, just west off Regent Street, barely north of Savile Row, and an easy stroll from the eastern edge of Hyde Park, by way of the famous Grosvenor Square. A short walk to all that Oxford Street has to offer including bars, restaurants, shops, Marks & Spencer, and Selfridge's. There are a dozen very good restaurants, cafes, and pubs within 100 yards; 2 are directly across the road. We made the unfortunate mistake of returning to Canada with my wife's wallet hidden in the oven; when we realized our mistake, LC jumped all over it, and we had the wallet back in just a couple of days, without a grumble. All good. We will definitely go with London Connection next time we visit London. Many Thanks!! F. Fulton, Etobicoke, Ontario, Canada.

by Fred Fulton

2-11: 2-11 Palace Gardens Terrace 11 April 2011 at 10:39 AM

Dear Thomas Moore This is the second time we have stayed in this flat in Palace Gardens Terrace and we enjoyed our stay there. We're not actually your average tourists as we lived in London for 40 years and in Palace Gardens Terrace for 20 of them - which is why this flat is so ideal for us. I would like to say though that your staff are wonderful. David Norman was at Heathrow to meet us and co-ordinated our arrival with Gisela who was waiting for us at the flat. The whole process worked perfectly which is always important when one arrives after a long flight. Cristina was - as always - helpful and efficient. Basically the flat is in a perfect location and your staff in London are fantastic! Mardi Cone

by Mardi Cone

2-45: 2-45 Charing Cross Road 11 April 2011 at 09:08 AM

Hi Becky, We stayed in this flat for a week in Jan 2011 and loved it. It was lovely ? spacious, clean, and convenient! It is just about on top of Leicester Square and minutes away from Covent Garden. It is close to a tube station and the official London Theater Guide half price ticket booth! Great location for theater lovers.

by Michelle Speck

2-167: 2-167 Pall Mall 11 April 2011 at 09:07 AM

We rented the flat on Pall Mall for a week in March and could not have been happier. The location was excellent, just a moments walk to all the fun of Piccadilly Circus and a ten minute walk to Buckingham Palace. The tube and bus were only steps away. The flat was clean and bright and very spacious and the agent that welcomed us could not have been nicer.There is even a t.v. in the main bedroom as well as the lounge area.The laundry facilities enabled us to pack lighter than we would have and allowed more room for shopping. We took advantage of the driver to collect us from the airport (at a small additional charge) and we were thrilled by his kindness and how helpful he was. We then continued to use this driver and one of the other drivers for three other journeys to the train station and the airport once again, and they were both reliable and extremely accommodating. The flat is exactly as seen in the photos. We highly recommend this accommodation if you are traveling to London and don't want to be stuck in a tiny hotel room. Many thanks, Tina

by Tina

2-12: Review of 2-12 West Street 9 April 2011 at 07:51 AM

We arrived in London under our own steam, having visited relatives in Hampshire. Cristina met us at the appointed time and was extremely helpful, giving us a detailed tour of the apartment and helpful tips for the neighborhood. The apartment was exactly as billed, modern and clean with everything we needed. We would definitely stay here again. We especially liked the two double beds in the master bedroom, since we were traveling with our two young grandchildren. The location is amazing, everything you need is within walking distance. Leicester Square tube station is just a few minutes away. It's an easy walk to Trafalgar Square and of course Covent Garden which has so much to offer. When it comes to eating out you are spoilt for choice but we enjoyed Jamie Oliver's Italian, which is at the end of the street, the Cafe Rouge opposite Leicester square tube, and found a wonderful tapas bar, Opera tavern, on Catherine Street. Tesco and Marks & spencer food halls are within easy reach and provide a good selection. We found M & S had more choice. All the staff we dealt with during the booking process were extremely helpful. I would not hesitate to recommend London Connection and especially this location. Thanks to you all. Lynne Kocher PS. I should also mention that after we checked out i had mislaid my ipad and called Cristina on a Sunday evening to make sure i had not left it in the apartment. She immediately contacted the housekeeper and got back to me. She was extremely gracious about being disturbed on a Sunday evening. I did later retrieve the ipad from our rental car!!

by Lynne Kocher

1-2: Review of 1-2 John Adam Street 7 April 2011 at 09:17 AM

What a wonderful experience I had in London thanks to The London Connection. This was my fifth trip to the UK in the past 2 years, and The London Connection made it one of the best. I was met right outside of Customs by their representative and taken directly to my flat. I was met there by another representative, who explained in detail everything I needed to know about the accommodations. The flat at 1-2 John Adams was in immaculate condition, and very spacious compared to other places I've stayed. The bed was comfortable, the bathroom fairly large (lots of towels!)and the kitchen was stocked with everything I needed. Although located on a busy street, the bedroom was located in the back which kept the noise level to a minimum. The flat is within walking distance to many locations. A quick 5 minute walk finds you in Covent Garden and it's only a few more minutes to Leicester Square. There were plenty of restaurants nearby, with the mandatory Starbucks and McDonald's right around the corner! There is a Tesco (market) a few blocks away and smaller shops close by. I made this trip without my husband, and never felt uncomfortable about staying in this location alone. The flat is extremely secure. I had made arrangements to be picked up for my flight back to the U.S., and was met right on time outside of the flat. I could not have asked for a better trip. I will definitely use The London Connection again.

by Sharon OConnell

3-51: Review of 3-51 Tufton Street 7 April 2011 at 08:55 AM

Our family of four enjoyed our time at the apartment. It is centrally located and had all the amenities we needed to make ourselves comfortable for the week we were there. Our favorite Pub was "The Speaker" -- just down the road a couple of blocks from the apartment. The elevator was certainly helpful--especially when getting the luggage up to the apartment.

by Roger Lambert

4-1: Sloane Gardens Mews 21 March 2011 at 10:16 AM

Please pass this on to Tom: We had a wonderful week in London. Thank-you for sharing your home with us. With all the wonderful memorabilia and artifacts in the house, we were tempted to spend our whole visit just exploring the house! The layout was perfect for the seven of us. We especially appreciated the attention to detail that made everything "just work." There were two irons, several hair dryers, and plenty of adapters for those pesky Yankee two-prong plugs. There was sugar in the press and marmalade in the fridge. The neighborhood has quite and has charm, and it is very convenient to the tube. Our lodgings was the high point of our stay, not just a place to settle at night. Again, our thanks. Hope to meet you sometime. All the best. Bob Prosser and family.

by Bob Prosser

3-51: Tufton 14 March 2011 at 08:15 AM

Dear Thomas, We were in apt 29-51 Tufton Street. My daughters and I had a great experience with LONDON CONNECTION from our airport pick-up to our return there. The service was efficient, courteous and timely. The walk through of the apartment was competent and we had no problems with appliances etc. The use of the telephone for local calls and wireless computer access was a very nice touch indeed. The apartment was quiet, light, bright, nicely furnished, very well supplied and perfectly located. There was plenty of room for us all. We also appreciated having the extra keys, it made it so easy for the four of us to come and go. It was a very nice touch to have staples (sugar, salt,tea and coffee etc.) in the well equipped kitchen. I would highly recommend the LONDON CONNECTION and we will look forward to using you services again. My only comment would be the lack of hooks in the hall for coats, hanging wet coats in a closet did not seem right. A mat for wet shoes /boots would seem sensible too. Sincerely, Judy Pullen

by Judy Pullen

2-215: Review of 2-215 Eaton Mews North 9 March 2011 at 01:41 PM

Our entire family had a wonderful visit to London and all of your staff was professional, friendly and gave us all information we needed to enjoy our visit. The ride to and from the airport was great, on time and so much easier than other type of transportation we could have taken. We highly recommend them. Eaton Mews North is in a fantastic area of London - if you choose it, you are close to the underground, fabulous shopping and restaurants. We would choose this property again.

by Anonymous

2-67: Belgravia 9 March 2011 at 10:32 AM

Our airport service was very good and very helpful. Also the check in service was very efficient and helpful. 2-67 Wilbraham Place was a wonderful location and work out very well for us. One question: Do you have apartments in other countries such as France or Spain?

by Steve Anderson

1-72: Review of 1-72 Draycott Ave. 9 March 2011 at 06:51 AM

This flat is unquestionably the best we've ever rented in London. It is beautifully renovated, very comfortable, ideal location, etc. We've already recommended it to friends who are visiting London in June and they've booked it. As always, your staff in London are courteous & knowledgeable. Car pickup at Heathrow was just fine. Please keep this property in your inventory. Best, Joyce Kirschner New York, NY

by Joyce Kirschner Richard Aronson

2-215: Review of 2-215 Eaton Mews North 8 March 2011 at 07:06 PM

Hello all, We travelled as a family of five to London for mid-Winter break. Our experience was first-rate in every way. The flat was exactly as portrayed on the website, the airport transport timely, friendly, and reassuring, the check-in process seamless and informative. The location of the flat was ideal for our purpose, which was to tour London and take a couple of day trips away from the city. We highly recommend this particular flat and any other property offered by The London Connection as the product delivered exceeded our finicky expectations. Daniel L. Hass M.D.

by Daniel Hass

1-15: St. Martin's Lane 8 March 2011 at 07:54 AM

EVERYTHING was wonderful! And I will definitely contact you again for my next trip. The gentleman who picked us up was terrific, and the woman who checked us in was so kind and helpful! Many many thanks Jack

by Jack Plotnick

2-2: Review of 2-2 Beaufort Gardens 7 March 2011 at 07:01 PM

Our stay at 2-2 Beaufort Gardens was perfect. We got off to a rocky start with Heathrow being closed for awhile which shortened our trip by two days. Your driver was a lifesaver to us. We were coming from the U.S. and our son was arriving from Poland. The driver kept in contact with us both as planes were delayed and arrival times changed over and over. Once we arrived at 2-2 Beaufort Gardens we felt like our luck had changed. It was a wonderful location! It was close to Harrod's, restaurants and lots of shopping. The tube was a short walking distance and so easy to use. There were four of us and it was plenty big. Each bedroom had their own bathroom and the kitchen was stocked with all the amenities. We all felt this was a fantastic unit and would recommend it to anyone visiting London.

by Laurie McIntyre

3-51: Review of 3-51 Tufton Street 7 March 2011 at 06:39 PM

We truly enjoyed our stay in the Tufton Street flat in December. After a long day of sight seeing, it was so nice to come back to a clean, comfortable, and spacious flat. We spent a cold week in London and even had to trudge through snow, so in the evenings it was wonderful to have individual heaters in all of the rooms. Each of us was able to adjust the temperature so that we were comfortable in our own bedroom. The kitchen was well stocked. We shopped at a grocery just a few blocks away and kept snacks, drinks, and breakfast food in the refrigerator. The only challenge we had with this flat was getting our luggage up the stairs from the street into the building, but our driver did help us. We were so glad we arranged for the driver to pick us up at the airport and bring us straight to the flat. We were late upon arrival due to the snow, but the driver had waited for us (for several hours)and promptly got us to the flat. He was very pleasant and extremely helpful. The information sheet left in the flat was very informative. the only suggestion I would make is to place directions for operating the shower/tub in the bathroom. When we travel back to London, I will definitely keep this flat in mind.

by Beth Klosterboer

2-12: Review of 2-12 West Street 7 March 2011 at 10:28 AM

I want to say that we stayed in London for one week during the week before Christmas, 2010. We had trouble getting into London because of the snow storm and had to be diverted to Paris. We finally made it into London the following day but late in the evening. I want to compliment our greeter; I can't recall her name, but she was there to meet us at the apartment late in the evening at about 10 pm. I was worried we would be locked out and the weather had played such havoc with our travel plans, but it was such a relief to have her there. I really want to thank her for her extra effort of being there. Secondly, the flat was excellent. Very clean, modern and great location. Just down the street from the metro, and down the street from the theaters. Only down side was the noise at night, but that's what you get for staying in such a central location. I would definitely recommend this flat to a friend. Walking distance to Covent Garden. There's a supermarket just prior to Covent Garden that we used. Patisserie just down the street also. My wife loves Paris, but we had such a great time (once we were able to get into London) that she rated it on par with Paris.

by Samuel La

2-411: Basil 7 March 2011 at 10:26 AM

Dear Thomas Moore Sr and Jr. I had meant to write immediately after our return from London , but got involved with my other life and didn't. Thank you for giving me the occasion. We loved 2-41 Basil street! Mme Texeira was there waiting for us (we made our own way from St Pancras), and showed us how everything worked and was very helpful about where to shop. She was wonderful. The one thing i forgot to ask her about was the toaster and we couldn't make it work until we figured out it was the plug which didn't work. I only mention this because it should be looked into. We simply plugged it in elsewhere. Everything worked wonderfully, we could even open the windows which is essential! The rooms were nice,(a little bit too "neutral" for our taste, we would have liked more curios! the bathing facilities excellent, it was not too noisy. Why we would want to eat in restaurants when we had the lovely kitchen and Harrod's practically next door I can't imagine! Furthermore, if we wanted to get anywhere, the taxis in front of Harrod's were right there. But the great treat was the Victoria and Albert museum where we went every day, sometimes twice. There is for every taste, beautiful Italian sculptures ,incredible jewels which reflect the whole history of the British Empire, British galleries, Persian rooms, Japanese rooms, a model of Trajan's column and another of the altar at Saint James at Compostella. And all of it available for children, interactive things, it didn't make you want to go anywhere else in London! We went to the Royal Shakespeare's new theatre at the Roundhouse (a long taxi ride away) and to theatre in the Haymarket. It was a wonderful stay, and the sun did not show it's face once! In Harrod's one day we were serenaded on the Egyptian staircase by a soprano singing La Boheme! Thank you again, you'll hear from us . Yours, Wendy Kuhn

by Wendy Kuhn

2-03: Sloane Ave. 7 March 2011 at 09:36 AM

hello! we had a wonderful experience from start to finish on our family's christmas vacation in london. the transportation was perfect. we happened to arrive on dec 26th, boxing day, and there was a transit strike. so having a prompt, pleasant pick up at heathrow was very important to us! the check in process was efficient and helpful. the woman who helped us was very knowledgable and even helped us get our wi-fi hooked up which was greatly appreciated. the property at 2-03 sloane ave was perfect for our needs. it was located bw the kensington and sloane square underground stops so we felt we had many options when we were heading out for the day. everything worked nicely in the apartment and we had ample space for a family of 4. all in all, a fantastic experience. -alana

by Alana

1-45: Maddox Street 7 March 2011 at 09:35 AM

Hello -Thank you for the email. Yes, the flat was lovely. A perfect location and ideal for my purposes. I will likely be returning next month and will inquire to see if the flat is available once I know my dates. The only suggestion I would make would include outfitting the flat with additional blankets and a better array of towels. However, everything else was perfect and I greatly appreciated John's support with transportation to/from the airport. I am curious, do you provide any assistance in relocation or represent flats for longer term leases? I will likely be relocating in May (working in High Holborn) and am interested in a longer term furnished 2 bedroom rental in Highbury, Maida Vale or St. John's Wood. Is this something your team can assist with? Thank you for you mail and follow-up. Kindly, Molly Williams

by Molly Williams

3-51: Tufton Street 7 March 2011 at 09:33 AM

Mr Thomas Moore: When we arrived at the airport was conecttion, and we transit to Tufton 29. In the apartment we received very friendly Cristina Teixeira. The apartment exceeded our expectations and gave us all the necessary amenities for our excellent familia.Es Good hygiene and operation. We have recommended your property to our friends. We are very grateful and large willing to return. Regards Horacio Vazquez

by Horacio Vazquez

1-46: Review of 1-46 Parliament Square 7 March 2011 at 07:57 AM

The location is superb! We found that the transportation service to/from the airport was exceptional. The apartment was the perfect size for us. Everything was as represented.

by Roger Jain

1-32: Review of 1-32 Grosvenor Street 6 March 2011 at 07:36 PM

Really enjoyed ourselves and the location could not be better. Also the Mayfair Post Office with store and pharmacy is next door for any supplies. Small but very comfortable apartment with everything you need. Nicely furnished and quality fitted out. It was also very quiet. Pick up from the sirport was great as was the return and check in very efficient. Would recommend this one to enjoy London sightseeing and shopping.Oxford Street is a ten minute walk away. Vivien Davies CT USA

by Vivien Davies

1-43: Review of 1-43 Ovington Gardens 6 March 2011 at 03:52 PM

The location couldn't have been better. Just the right size for 2 persons. The apartment suited us just fine. Just 2 blocks from Harrods and the Tube. It was also neat to be able to look out the window at night and see all of the lights of Harrods. Marks & Spencer grocery store along with other grocery stores within a block made it perfect for cooking up your own meals. That is one reason we like apartments. Using an Oyster card makes it super easy to get around the city by either bus or tube. If you haven't guessed it, we travel on a budget as saving on lodging and meals makes it easier to take in other things like taking the train to visit Windsor or a day trip via train to Paris or some nice theatre productions. This is the second time we used London Connections and would recommend their services to anyone. We look forward to visiting London soon again and will book our lodging throughg London Connection again.

by Anonymous

3-51: Tufton Street 15 February 2011 at 07:37 AM

Dear Thomas, I'm writing to tell you how much we liked our stay at the apartment at Tufton Court this January. It's location is ideal. Just a few blocks from the underground, with bus tops nearby, near Westminster Abbey and you can really hear the Big Ben every hour! The apartment is lovely, very comfortable, nicely decorated, a pleasure to be in and to go home to at the end of busy tourist day, with a supermarket near by.David was waiting for us at the airport, a very pleasant man, and Cristina was waiting for us at the apartment, made sure we knew how everything worked and gave us good tips for getting around. We highly recomend this apartment and will book it again if we ever return to London. Kind regards, Mercedes Santarelli Buenos Aires, Argentina

by Mercedes Santarelli

2-11: 2-11 Palace Street 4 January 2011 at 12:04 PM

Dear Becky, Here is my review: We truly felt at home in the flat and after a long day of sightseeing and wandering the streets of London, it was a welcome retreat. The neighborhood was quiet and serene. The flat was perfect in every way. We had all the comforts of home and then some. The kitchen was a delight to work in and had every possible utensil and dish. We enjoyed setting the table with the lovely china, placemats and napkins. We even had candles for our Christmas dinner. The location was wonderful and we found great restaurants around every corner. We would recommend Ffiona's, Cote, Romanos, The Ark and Randa for their good service and excellent food. We had the convenience of two tube stations close by as well as food markets, Tesco and Whole Foods (where we purchased our Christmas chicken!). We were able to walk to the Natural History Museum, Victoria and Albert Museum, Portobello Road market and on Christmas Day we had a lovely brisk walk through Hyde Park. I would highly recommend the flat and London Connection for their excellent service and referral for our driver, David Norman. Enjoy your stay you won't find a more suitable flat or location. Susan Bruns

by Susan Bruns

3-51: Review of 3-51 Tufton Street 30 December 2010 at 07:25 PM

This apartment was amazing! Heart of downtown Westminster, close to everything. When I get back to London again, this will be the PRIME location to spend our vacation! I can't say enough good things about this place.....huge, great location, reasonable price, simply LOVELY!!

by Andrew McSherry

2-11: 2-11 Palace Street 29 December 2010 at 06:44 AM

Dear Becky, We had a fabulous time in the flat on Palace Gardens Terrace. Great location as you may know. The apartment was splendidly outfitted with every imaginable item...even a Christmas tree which we didn't discover in a closet until Christmas night!!! Everything was top notch and I would be happy to write a review for the owner if they desire. Mr. Norman was wonderful to work with. Our flights were cancelled twice and he was most accomodating. I have his card and will certainly reccomend him to my friends and others. Christina was also very kind and helpful. Hats off to her too! Thank you so very much for such a wonderful stay. We even managed to cook a roast chicken for Christmas dinner and found candles to light for the table and birthday candles to add sparkle to the chocolate eclairs for desert!!! kind regards, Susan Bruns

by Susan Bruns

2-44: 2-44 Palace Street 29 December 2010 at 06:43 AM

Dear Becky, We had a fabulous time in the flat on Palace Gardens Terrace. Great location as you may know. The apartment was splendidly outfitted with every imaginable item...even a Christmas tree which we didn't discover in a closet until Christmas night!!! Everything was top notch and I would be happy to write a review for the owner if they desire. Mr. Norman was wonderful to work with. Our flights were cancelled twice and he was most accomodating. I have his card and will certainly reccomend him to my friends and others. Christina was also very kind and helpful. Hats off to her too! Thank you so very much for such a wonderful stay. We even managed to cook a roast chicken for Christmas dinner and found candles to light for the table and birthday candles to add sparkle to the chocolate eclairs for desert!!! kind regards, Susan Bruns

by Susan Bruns

1-21: Review of 1-21 Smith Street 17 December 2010 at 10:00 PM

My wife and I have stayed at this particular flat in Chelsea a few times. It's a very good value for the price and only about a half mile from the Sloane Square tube stop. There are grocery stores nearby as well as some nice restaurants. There's a wonderful food market every Saturday not far from the tube station. Despite the flat being close to Kings Road it's surprisingly quiet. Our particular unit was actually below ground level but that was not a problem.

by Clinton Cavuoti

2-215: Review of 2-215 Eaton Mews North 8 December 2010 at 09:22 AM

We were very happy with this property. This was the first time we had rented a flat instead of a hotel and now we are hooked! The location was also nice as well and had plenty of shops and resturants in walking distance. We were also very happy with the airport pick up and the let in services, they helped to make our trip as smooth as possible. Heather San Diego, CA

by heather merboth

2-411: Basil Street 6 December 2010 at 01:02 PM

Hi, Tom, You were absolutely right that we would love the Basil St flat! We had as much fun this time as we did last year. The location is wonderful and the place was very comfortable. It suited us to a T. Our arrival was screwed up by a late plane and the CAL/UAL merger (changed flight numbers) which resulted in the pick up not happening. We jumped a cab and made it with no problem. I was able to call your office from the airport so the check in went fine. We didn?t need a London info description, so it was quick and easy ? just flat specific stuff. She was very pleasant and easy to deal with. She also made sure the ending airport transport was properly set up. There were two tremendous art exhibits in town ? Gauguin at the Tate Modern and Cezanne at Courtaulds ? that can only be described as spectacular. Highlight reel stuff for our arty crowd. Rules was great again for Thanksgiving and they even had turkey and all the fixin?s for the traditionalist. We did Racine?s twice ? just wonderful. And we found a new favorite that is in easy walking distance from Basil St - Amaya, an Indian place that is just marvelous. We would recommend all three of these restaurants to anyone travelling to London! One lovely plus for that flat is that you are right between Harrod?s and Harvey Nichols. Tough on the plastic, but much fun. It also made getting a taxi a cinch any time of the day. Regards,

by BJ Willingham

3-52: Ormond Yard 6 December 2010 at 08:09 AM

Hi Thomas...in answer to your query, yes Iris and I thoroughly enjoyed "our home" in London. David was a great and helpful driver and Maria (?) did an outstanding job of acquainting us with the house. I have rented numerous holidays flats in England over the years. This was absolutely the best: best equipped, best maintained and the most comfortable (especially the beds). Your housekeeper Alice did an outstanding job of cleaning the home midway during our stay. The location of this home was perfect: within one block of my two favorite stores in London--Hatchards and Fortnum

by Donna Mackay

1-72: Review of 1-72 Draycott Ave. 6 December 2010 at 07:43 AM

Hi Thomas, We have stayed in London with London Connection many, many times over the last 20 years (or more). The Draycott flat was one of the best. The combination of 1 bedroom with 2 bathrooms is ideal and the sitting room overlooking Draycott Avenue was light and airy. Best wishes to you, Tom Jr., Becky and your London staff for a very happy Christmas. Robin Schaffer

by Robin Schaffer

1-2: John Adam Street 6 December 2010 at 07:05 AM

Just wanted to let you know that we had a great time in London. The John Adam flat was perfectly located, quiet and clean. Both the taxi driver who picked us up at Heathrow and Cristina who let us into the apt. were very helpful. We will keep London Connections in mind for our future trips to London. Regards Wayne Brown

by Wayne Brown

2-411: Basil Street 6 December 2010 at 07:04 AM

Dear Mr. Moore, Thank you for this - and your blog is a wonderful idea. And so personal. Well done. My husband Michael and I had just a terrific time in the Basil Street flat, and are considering a return visit as early as February. Frankly, if we could live there, we would! Your staff was magnificent. Cristina had to field a few questions we had and she was always swift and efficient with her response and unfailingly gracious. And our transportation to and from the airport was perfect. It was a stellar visit. As you know, we've used London Connections quite often and this was a flawless visit. By the way, the caretaker of the Basil Street block of flats was exceptional as well. Congratulations and thank you - Louise Penny and Michael Whitehead

by Loise Penny

2-3: 2-3 6 December 2010 at 06:31 AM

Dear Mr. Moore-- We have been booking flats through The London Connection for ten years, and every one of them has been delightful. They all have had a unique charm. It's been fun experiencing the different neighborhoods and personalities of the various flats. Our time at 2-3 Chelsea Manor Street was particularly enjoyable. This year, our Eleventh Grade daughter is at boarding school in Switzerland. So, we spent our Thanksgiving break in London, and she was able to join her dad, younger sister, and me at the flat over the weekend. We celebrated our family Thanksgiving meal on Saturday rather than Thursday, but it was just so nice to be able to be together. And, the flat was very accommodating -- nice and light, well appointed, with wonderful vibes. (Among other things, we noticed the wands from Christ Hospital, where the father of one of our friends attended school many years ago). King Street always is fun, and the Christmas lights in Sloane Square were really pretty. Thank you (and your London Team) for providing such a great service. Regards, Laurie

by Laurie Daniel

2-411: Review of 2-241 Basil Street 5 December 2010 at 08:50 PM

This was a fabulous flat. Huge, very nicely furnished, astonishing kitchen and an unbelievable location. We would return in a breath. We travel to London often and have never stayed in a better flat. Highly recommended.

by Louise Penny

2-2: Review of 2-2 Beaufort Gardens 5 December 2010 at 08:10 AM

We very much enjoyed our stay in London and the wonderful accomodations at 2-2 Beaufort Gardens. We were greeted warmly upon our arrival, and given detailed information about the flat and the area. The flat was clean and decorated nicely. It was the perfect accomodation for our family, and everyone had room to enjoy each others company,as well as a little solitude if needed. The downstairs patio/garden was very charming as well. We had a wonderful time while in London and were able to walk to Buckingham Palace and Hyde Park. We also loved the close proximity to Harrods, Harvey Nichols and a host of other wonderful shops and restaurants. Getting to the tube was easy and quick, and our children loved the experience of exploring London by foot, tube and double decker bus! We all look forward to another trip back to London in the future and we will definitely use London Connection again! Their professionalism made our stay in London so much more enjoyable, and easy, for a family of 5. Many thanks to the entire staff!

by Barbara Yeary

1-1: Review of 1-1 Craig Court (off Whitehall /Covent Garden)) 23 November 2010 at 07:07 PM

We greatly enjoyed our stay at the Craig Court apartment. We were warmly welcomed by Cristina at the scheduled time and she gave us all the relevant information. The apartment is conveniently situated near many attractions, restaurants, convenience store and public transportation. It has all the equipment we needed and is very quiet. Finally, it is an address to remember and recommend. Denis Caron

by Denis Caron

2-2: Knightsbridge 23 November 2010 at 04:30 PM

Dear Tom, Our stay was great, we didn?t use the transportation service but were met on time for check in and given all necessary instructions. The flat location, layout and amenities were perfect for our family (2 adults 2 kids). Tube, nice restaurants and shopping were very close. We were able to enjoy breakfast or snacks in the house thanks to a great kitchen and our kids especially enjoyed having their ?quarter? in the lower level of the flat. Sincerely, Christine Morris

by Christine Morris

1-72: Review of 1-72 Draycott Ave. 22 November 2010 at 01:33 AM

What a great place. I was looking for a place to stay in London and I couldn't have been happier with my stay at Draycott Ave. It was clean, near transportation, and beautifully renovated.

by Edward DeSaulnier

2-411: Review of 2-241 Basil Street 18 November 2010 at 05:46 AM

The girl who let us in and showed us around was really helpful. The apartment was beautiful and the location perfect. We couldn't have asked for anything better. We really enjoyed our stay here and would definately use London Connection and, hopefully, this apartment again. Thank you

by Anonymous

2-45: Review of 2-45 Charing Cross Road 15 November 2010 at 08:16 PM

We stayed at 5-35 Charing Cross. Cristina was very helpful and the driver to the airport was also prompt and helpful. The flat was clean and comfortable. The location was perfect, walking distance to most of central London and practically next door to the underground. We couldn't have picked a better flat. I was impressed with the entire London Connection experience and will use you in future trips and recommend you to others. Thanks for making London even better!

by Aileen Tsukimura

1-28: Review of 01-28 Hay Hill 12 November 2010 at 07:15 AM

This is a fantastic apartment in a bustling section of Central London. The agents were extremely responsive to my needs throughout my stay. I will definitely stay here again.

by Terrance Moore

2-31: Review of 2-31 Pond Place 11 November 2010 at 10:27 PM

This was our third time to rent a London Connections flat - can't say enough great things about your properties. As always, the location was outstanding. The convenience to public transit makes sightseeing a no-brainer. The building was very quiet and the kind lady who let us into the flat was a fount of information. She was very knowledgeable and extremely kind to us in our jet-lagged state. We've recommended your properties to several friends and will continue to do so. Travelers who appreciate spacious and well situated accommodations over a cramped hotel room would be wise to get in touch with you to book a stay. Kind regards, The Fraser family

by Carrie Fraser

3-51: 3-51 Tufton Street 9 November 2010 at 11:35 AM

We all had a very enjoyable trip and a wonderful stay at your Tufton Street residence. It was a nice area, the location was very centralized so it wasn't an issue walking but it was also convenient to a tube station or catching a taxi. The staff was courteous and helpful. I would definitely use your service again and recommend to others. Thank you very much!

by Mary Kate Whitecavage

1-21: 1-21 Smith Street 9 November 2010 at 10:58 AM

Dear sir: We found your staff extremely helpful. In spite of our late arrival your airport pick-up was there to collect us and drive us to the property. The apartment is centrally situated and as such worked well for us. The various cafes and restaurants in the area made it quite unnecessary to make use of the kitchen. We would definitely avail ourselves of your services again. We only have one issue. We were afraid to sit on the dining room chairs. The glue holding the various parts has dried out over the years and is not holding them sturdily. The legs are comming out of the sockets, I would suggest either repairing them or replacing them.

by Zlata Jelincic

1-211: Review of 1-211 Callow Street 6 November 2010 at 10:08 AM

This was a very warm and inviting place to stay - very homely which was exactly as I wanted. I was quite happy to relax there in the evenings and not to have to go out to have a meal every night. It was so central to shopping and within walking distance to King's Road was a real bonus. My pick-up at the airport was wonderful, as well as the check in at the apartment with Cristina. It was all effortless and very pleasant. I particularly liked being able to use the owner's nice crockery in the kitchen and to enjoy her recipe books and bric-a-brac from her travels. (Please pass this comment onto the owner). It all felt very personal and homely, and not like being in a hotel in a foreign country. I hope to be able to stay there again in the future. Thank you and I have no hesitation in recommending The London Connection to my friends.

by Rosemary Gray

1-45: 1-45 Maddox Street 5 November 2010 at 03:07 PM

Thomas...In August I stayed at 1-45 Maddox in London. This property could not have been a better choice. I enjoyed everything about it. First of all, the airport service was excellent and the driver coordinated our arrival with Cristina who was absolutely delightful. She briefed us on the flat and how to use the appliances, internet, etc. We were very impressed with the cleanliness of the place as well as the lovely updates in this totally remodeled flat. Being on the third floor, there were a number of steps to climb but this is part of the charm of 1-45 Maddox. The location of 1-45 Maddox is ideal...everything was within walking distance...Bond Street shopping, fabulous restaurants, theater (we saw Blood Brothers which was wonderful), etc. We walked to the Parliament where my son works and to Westminster Abbey through lovely parks,etc. I would hope 1-45 Maddox is available for my next visit to London...it would be my first choice. Kathy Fenner

by Kathy Fenner

2-31: Pond Place 5 November 2010 at 09:54 AM

I have been meaning to write and say how much the three of us enjoyed our stay at Pond Place. The drivers who met and took us back to the airport were there as expected and very pleasant. The check in process was thorough and welcoming. I have recommended Connections to my friends and will continue to do so. Does Connections have rentals in other cities? Yours, Dr Elizabeth Buck

by Elizabeth Buck

2-12: West Street 5 November 2010 at 09:53 AM

Hi Thomas. Cristina was great. Hazel was great. The apartment was incredible. Thank you for making my trip so wonderful. Best regards, Dmitry Dmitry Shapiro

by Dmitry Shapiro

1-15: Upper St. Martin's Lane 5 November 2010 at 09:51 AM

Thanks for your letter. Our stay at Upper St. Martins exceeded our expectations. Transport arrangement worked seamlessly. Check in was efficient and on time. Location was perfect as we’re both very familiar with London and the theatre industry having worked there in the 1980s from an office in Soho square. The night life is much as it was back then, but the streets are cleaner. The double-glazing on the windows was an unexpected bonus making for easy sleeping. The flat was well kitted out, secure, and when we head back from Australia we’ll try and rent it again. One observation: it would not be the perfect place in summer. No air-conditioning, not that we have any plans to visit London in summer we get enough sun down this way and the Brits struggle to handle heat. Right now in Perth its 35 celsius (95 to you guys) and heading for 40, but very dry (like Nevada). All the best Tim Treadgold (who is watching your mid-term election results on the New York Times website)

by Tim Treadgold

2-120: Draycott Place 5 November 2010 at 09:50 AM

Dear Mr. Moore, We thoroughly enjoyed the apartment at 2-120 Draycott Place last May. It was very comfortable, spotless and worked well for us. Cristina and John (driver) were wonderful! They were friendly, helpful and a pleasure! Thank you to Cristina for letting you know that we took good care of the apartment. (We stayed in the film distributor's apartment and found the book that his Mother had written for her family most interesting and moving.) I remembered your company from when I was with Smithsonian Magazine (1978-2003) and you advertised with us! Your name stayed in my mind all these years. It was a pleasure to work with your company. Sincerely, Valerie Martin

by Valerie Martin

1-46: 1-46 Parliament View 5 November 2010 at 09:42 AM

Everything about our trip to Londin, the apartment , the efficiency of the of our driver and the person getting us into the apartment, was perfect. I would definitely use your services again when we travel. Thanks for making the trip so pleasnt and trouble free ! Bill and kathy Gianfagna

by William Gianfagna

1-25: Review of 1-25 Hay Hill 5 November 2010 at 09:22 AM

Our visit to 1-25Hay Hill was nothing but a success. The location was perfect, on our first day, jet lag be hanged, we walked to Marks and Spencer on Oxford street, a ten to fifteen minute walk, we walked to Buckingham Palace, Houses of Parliament and Trafalgar Square all before our first night. The flat was gorgeous with large windows, spotless , high ceilings in the rooms and a very , very helpful doorman who has been at Hay Hill for nearly twenty years. We would love to stay there again and highly recommend it. The airport pick up and return were flawless and any other staff matters were handled with polite efficancy.

by Allan Tascher

1-46: Review of 1-46 Parliament Square 5 November 2010 at 07:52 AM

We had the most wonderful experience with The London Connection and the little flat at 1-46 Parliament Square. The pick-up from Heathrow and orientation at the flat was a very pleasant experience and so easy and simple. Everything was taken care of for us. The flat was clean, efficient, quiet, and comfortable. Everything from the internet to the washer/dryer combo worked beautifully. We were in London for the Farnborough Air Show and it was so easy to get dressed, have breakfast, and walk to the tube and train every morning. Such an improvement over our hotel stays in the past. We will be contacting The London Connection again whenever we need to be in London. We highly recommend this company. Pat and Deborah Caldwell Tucson, Arizona

by patrick caldwell

3-53: Review of 3-53 Parliament View 5 November 2010 at 07:51 AM

The flat at 3-53 Parliament View is wonderful. The building is very modern and quiet, and the view is beautiful. The furnishings are very nice, the kitchen well equipped, there's a washer/dryer combo in the flat, and the wireless internet worked great. It's about a 10-minute walk to the nearest tube station (Westminster) and walking distance to a lot of city sites. We have been to London several times and we are very particular about our location and accommodation when we travel. We've booked a few different flats with London Connection over the years. They are very reliable & professional, and have always answered our questions about the different flats before we book. We'll always consider London Connection first when we visit London.

by Anonymous

2-215: Review of 2-215 Eaton Mews North 5 November 2010 at 07:49 AM

Our stay at 2-215 Eaton Mews was wonderful! It was quiet and peaceful and, being close to the Embassies, it felt particularly safe. It was an easy walk to The Star Pub, Waitrose Market, Victoria Station and Sloane Square station, various restaurants and shopping. The flat was very comfortable and had everything we needed. The rope bannister on the stairway took a bit of getting used to! This was my second trip to London and I marvel at the wonderful public transportation. It was so easy to get around! David Norman was great! He was friendly, courteous and very informative. He gave us great advice on where to shop for groceries and some of the places near Eaton Mews to eat and shop. We loved the local pubs! Cristina Teixeira was also great! She gave us a very detailed tour of the flat which included instructions on appliances, TV, and showers! She was always available by phone when we had questions as was David Norman. We had a wonderful time and would go back in a minute! Thanks to all of you at London Connections both in the U.S. and the U.K. for making our visit so memorable. You helped make our trip easy and enjoyable! Thank you for everything. Sincerely, Ms. Honor Rosar

by Honor Rosar

2-23: Review of 2-23 Palace Street 5 November 2010 at 07:39 AM

This flat was perfect for our stay in London. The location is excellent - right across the street from the Royal Mews, a block from Buckingham Palace and a short walk to Victoria Station. The flat was very comfortable with two bedrooms, a large bathroom and a small second ensuite bath. The kitchen was nice for snacks and an occasional meal when we didn't want to venture back out after a long day sightseeing. I particularly appreciated the wi-fi which made it easy to keep track of things at home. We were met at Heathrow and enjoyed a guided tour during the trip to the flat. At the flat, Cristina gave us an orientation which was very helpful. The flat is on the third floor with elevator access which makes it very convenient. Next door, at street level, is a small shop that sells deli items and some grocery items. So, if you run out of milk, you just need to pop downstairs to the shop. There are many shops between the flat and Victoria Station, including restaurants and grocery stores. We enjoyed a restaurant named Ha Ha just a block or two from the flat and just down the street there is a pub which is very active in the evenings. Since we had a 12 year old in our party, we didn't take advantage of it but it looked like fun. When we left for home (and we hated to do so), we were met at the flat and driven to Heathrow, arriving in plenty of time for our flight. In summary, this is a wonderful flat for a family or two couples and the location is outstanding. I cannot think of a single negative about the flat or the service. We will certainly try to arrange for this flat on our next trip to London. Thank you so much for the outstanding hospitiality. Ron Seidel

by Ron Seidel

3-51: Review of 3-51 Tufton Street 5 November 2010 at 07:35 AM

My friend and I visited London June 2010. I have been to the UK many times (being an ex-pat myself) but my friend hadn't been in over 30 years. We stayed at the flat in Tufton Street and it couldn't have been better. The whole experience was wonderful. We had made arrangements through London Connection for their driver to pick us up at the airport and the guy was there when we came through customs and took us to the flat giving us some local insight on the way. The flat was fantastic and the location couldn't have been better. We were able to walk all over London from our flat and in fact felt right at home immediately. It was very clean and very well kept. The lady that met us at the flat was great and showed us where everything was and how everything worked and left a number in case we needed anything else. We had an excellent visit and I would recomment this property/company to anyone! We can't wait to go back again. As I said, the whole experience was great from start to finish and Tufton Street is an excellent location. I have stayed in hotels in London before but after staying in the flat I will never stay in a hotel again - this was much more convenient and relaxing!

by Susan McAleer

2-31: Review of 2-31 Pond Place 5 November 2010 at 07:32 AM

apartment was well located and quiet check in process was easy and efficient kitchen accoutrements > a better functioning can opener is required as well as a large salad bowl, cutting board some additional knives wifi > was great (a necessity, these days) as for the area > helpful tips for future clients/ tenants waitrose > five minute walk thru st luke's park for groceries king's road luigi's > italian style grocery and deli > a really great find 359 fulham (just ten minutes down the street) fulham and gilston enjoyed the apartment have recommended to others added to your selection of travel books, fiction and maps thanx

by Anonymous

1-1: Review of 1-1 Craig Court (off Whitehall /Covent Garden)) 5 November 2010 at 07:26 AM

Our stay at 1-1 Craig's Court really made this trip to London special. We've visited London at least 8 times before and this was one of our most delightful visits. The facilities and location of the apartment were big contributors to that. When we travel fancy food is not a major goal for us so we enjoyed buying basic foods and prepared dinners to cook in the apartment. M&S and Tesco's are both nearby. We enjoyed being so close to everyting that we could take walks in the evening and see London in a totally different way. Being close to the National Gallery and St Martin's in the Field made it easy to take part in activities in those facilities. And Trafalgar Square is always full of surprises -- like the Friday night skates. We have recommended 1-1- Craig's Court to a number of friends since returning. Thanks for your hospitality. John Ellis

by John Ellis

3-51: Review of 3-51 Tufton Street 5 November 2010 at 07:18 AM

We stayed at 3-51 Tufton St in London for 5 nights in July 2010. This was a beautifully kept apartment which was ideal for our family of 5. Having three bedrooms was fantastic. The apartment facilities were ideal, we used the washing machine and dishwasher but although airconditioning would have been a welcome addition in the warm July weather the beautiful breeze that flows through the apartment was enough to keep it pleasant and cool. The location was great, we walked to many places, including the theatre district, The Thames , The London Eye, Big Ben, Parliament and all of the other Westminster attractions. The Tube was only a short 5-10 minute walk away and is one of the most brilliant transport systems we have come across, there is no need for a car in London when you have such wonderful public transport available. The guide books and maps available in the apartment were great as was the lift/elevator up to the apartment's floor. Overall I found this apartment to be clean, beautifully kept, well appointed and ideally located and the service we received from Cristine was second to none. I would highly recommend this apartment for any family and fully trust that you will enjoy your stay in this quality apartment. The London Connection were a very professional and reasonable company to deal with and I would highly recommend their services to anyone. Initially we had had a mix up with our dates (from a communication confusion of which both parties were to blame) and the timely manner in which this was attended to was impressive, resulting in a very satisfactory outcome for all concerned, this professional and reasonable response to our dilemma was greatly appreciated, thank you again Thomas. We will definitely be returning and look forward to using your services again.

by Donna Devine

1-21: Review of 1-21 Smith Street 4 November 2010 at 12:24 PM

We were very pleased with our experience at this apartment. It was well equipped, comfortable and very well positioned in the City. The neighbourhood was great for walking and exploring and the proximity to Mark's and Spenser's was convenient for food shopping. Our pick-up at Heathrow was very appreciated. We were late in arriving and worried that we would have missed our ride, but "Joe" was there with a big grin and wisked us away smartly. Maria met us at the apartment and was very helpful and thorough. We can recommend dinner at Ricardo's and the play Jersey Boys. Both excellent! Fern and Bill Jones Kelowna, BC Canada

by Fern Jones

2-411: Review of 2-241 Basil Street 2 November 2010 at 11:49 PM

Our trip to London was fabulous in large part due to the incredible accommodations at 2-241 Basil Street. The flat was safe, well kept, nicely furnished, clean and convenient! We couldn't have asked for a better "home base". The transfer to/from the airport was simple and right on time. And overall the services offered by The London Connection surpassed my expectations! Thanks to you all for your assistance in putting together a memorable trip to London with my family. Please feel free to include my name and email address as a reference to any travelers that are requesting one. Victoria Teahan Albuquerque, NM

by Victoria Teahan

3-51: Review of 3-51 Tufton Street 2 November 2010 at 08:02 PM

This was a great place, highly recoment it,good location, very clean. Airport pickup service was 1st class.

by Frank Ricci

1-2: Review of 1-2 John Adam Street 2 November 2010 at 08:01 PM

Totally excellent from start to finish. A really good location. Everything worked as advertised. A little noisy but that's what you expect with that very central location. Another good rental from The London Connection

by Jon Gaster

2-23: Review of 2-23 Palace Street 2 November 2010 at 07:52 PM

The London Connection was everything we expected. Check in wwas on time and helpful. It was a great location and would recomment it to any one. One minor thing was that there was some food left over in the frig; nothing spoiled or anything. Would use London Connection again.

by Anonymous

2-67: Wilbraham Place 30 October 2010 at 08:12 AM

Thomas, A quick note – everything went perfectly smoothly. The apartment has everything one needs, and the location is excellent. Also, you have good people working for you there. Both David and Maria were very nice. Thank you. Vadim

by Vadim Konstantinosky

3-2: Review of 3-2 D'Oyley Street 16 October 2010 at 03:57 PM

My wife, her sister, and I enjoyed our week long stay in May 2010 at 3-2 D'Oyley St. David was a bit late to the airport and there was some construction going on in the apartment above, but otherwise the experience--your people and the place--was wholly positive. The flat was easily accessed and was very conveniently located a few blocks from Sloane Square. It was in good condition, spacious, and fairly priced. One suggestion I have is that a note be left in the flat indicating where the nearest supermarket(s) may be found, as high end retail shops are all about but grocery stores, etc., are scarce. Jim Barnes, Chicago.

by JAMES BARNES

2-11: 2-11 Palace Gardens Terrace 17 August 2010 at 09:45 AM

Becky, My daughter and I are back from London and we had a wonderful time and loved the flat. Thanks for all your help. We may be going to Italy next spring. Do you recommend a villa/flat rental agency for Italy? We wish their was an Italy Connection. You all have always provided the best rentals. Thanks, Julie

by Julie Traylor

1-46: 1-46 Parliament View 16 August 2010 at 08:27 AM

Hi Becky Just wanted to tell you how much we enjoyed our stay at Parliament View. It was a great flat and a fabulous location. We also loved our drivers from David's service. Right on time and very pleasant. Thank you. We will definitely use London connection again. Regards Donna Johnston-Blair

by Donna Johnston-Blair

2-45: 2-45 Charing Cross 30 July 2010 at 10:38 AM

Hello Thomas Just wanted to drop a line to thank you for arranging for us to stay at your 2-45 Charing Cross flat. It was a great way for us to finish off our vacation in the UK...and the location was amazing. We really appreciated the organization of the pick up at the airport and the return as well, and everything went quite smoothly. Thanks again for your help with this reservation! Sincerely Meiyan Y

by Meiyan Yip

1-34: 1-34 Ovington Gardens 28 July 2010 at 10:27 AM

Hi Tom! I have just returned from our stay at Ovington Gardens and just wanted to say it is a great flat in a fantastic location about a 10 minute walk from either South Kensington or Knightsbridge tube stations. I also wanted to tell you that Christina "saved the day" when my daughter left her passport in the flat and we did not discover it was missing until we were half way to Edinburgh on a train! As we were flying home in less than 2 days it was an emergency that Christina dealt with beautifully. She went to the flat that day to recover it and sent it to our hotel "special delivery" so that we were able catch our flight home. This was the third time that we have used your company for our visits to London and we will certainly be booking through London Connection on our next trip! I will also be recommending your company to our friends. Fiona Lochhead

by Fiona Lochhead

2-2: 2-2 Beaufort Gardens 23 July 2010 at 09:51 AM

Becky, We are at 34G beaufort, the flat is beautiful and I saw the refund on the credit card. We very much appreciate how you and Thomas handled the situation, we will check out promptly at 9 30 AM on Sunday. Best, Christine & Blake Morris Sent via BlackBerry from T-Mobile

by Christine & Blake Morris

2-12: 2-12 Cambridge Circus 21 July 2010 at 11:45 AM

Thomas/Becky, Just wanted to drop a note and say thanks for everything. We had a wonderful time in London and the flat was perfect. We are hoping we can do it again next year. Best Regards, Rick Rick Moe

by Rick Moe

2-120: 2-120 Draycott Place 13 July 2010 at 08:20 AM

Been meaning to write and tell you how excellent the 25 Draycott Place (we rented the week of May 28-June 4th)apartment was and how great, helpful and kind both Kristina (spell?) and John our driver were to us. I even hoped our British Air flight would have been canceled so we could have stayed longer! Everything worked out beautifully! You, Becky and your London Team are GREAT! Sincerely, Valerie Martin

by Valerie Martin

2-20: 12 July 2010 at 11:35 AM

Thomas The airport pick up was flawless and David is excellent in that he is very engaging and very knowledgeable about all things London. Christina was also excellent and she represents your firm with total class. She and David are perfect for the initial London connection encounters. We loved 2-2 Beaufort Gardens because of its location and cleanliness. It also had everything we needed to feel right at home. Its big selling points include access to the Piccadilly line which is so convenient for tourists as well as walking access to the foodstalls at Harrods. There were two excellent restaurants one street over on Beauchamp but I'll have to look at my receipts to recall their names. We will definitely post on trip advisor and are already planning our 2011 trip to London and will definitely work with you and The London connection again. Terry Smith

2-20: 12 July 2010 at 11:35 AM

Hi Tom, The transportation was excellent, we used it both ways. Cristina was very helpful. More so because we found Hay Hill to be too noisy, and the amenities inadequate (our bad judgement, not your fault regarding the amenities), so we looked at other places with Cristina. We settled on 2-2 Beaufort Gardens. We really enjoyed this choice, and will likely try to stay there on our next trip. We will be booking our next trip to London through you, as we have for at least 5 years now. When I get the chance, I will be happy to add our thoughts to your blog. Cristina is a valuable asset for your company. I'm certain you know this, but it's always good to get feedback from your customers. I hope you, your wife, Tom Jr., and Becky are all doing well. Best Regards, Tom & Kaye

3-52: 12 July 2010 at 11:35 AM

  Dear Thomas, We just returned from London last night. We had a wonderful stay of 9 days in your house at Ormond Yard. So thanks to you, your father, Becky and your London crew - particularly Maria who helped with a dinner party and David Norman who took us to Sissinghurst for a day. They were both enormously helpful and professional, a pleasure to work with. We will contact you again for our next trip to London. Sincerely, Mary Ryan

3-52: 12 July 2010 at 11:35 AM

  Hi Tom, Had a wonderful time at the Duke of York street flat. Location was the best, with grocery shop, restaurants and tube station within a few minutes walking. The house had an interesting setup, though did not spend as much time in the lower living/kitchen area as it was a bit chilly down there. I cannot say enough about the perfect location, and the helpful and professional staff who assisted us. Many thanks to our driver who went out of his way to ensure that I received a small bit of luggage that was left in his van. I truly appreciated his efforts. Will book with you again next time I am in London! Thanks, Julie Becker

3-52: 12 July 2010 at 11:35 AM

Greetings! Our accommodation at 03-52 Duke of York was one of the highlights of the trip. It was absolutely wonderful to leave the place -- so conveniently located near Piccadilly Circus -- and visit the many fascinating sights of London, then return to a lovely home-like setting. Since we are a family of parents plus two adult daughters, it was very convenient to have not only the three bedrooms but also the sitting area and kitchen as a focal point for us to meet and discuss our itinerary. The interior decoration of this particular home was a delight and added to the pleasure of the stay. Many thanks for adding to the pleasure of our London holiday. Cheers, Anya Orzechows

2-23: 12 July 2010 at 11:35 AM

  Dear Tom and Becky, I wanted to write and thank you both very much for the wonderful holiday I had in London. The Palace Street flat was perfect and wonderfully situated. Everyone in London seemed put out with the cold and snow, but it didn't deter me one bit and it really didn't disturb anything in London, either. I guess I am just used to 2-4" inches of snow being only an inconvenience. I must say, I learned more about Darts and Snooker than I ever knew, as late night TV always had one or the other. I wish I had more time to spend in London and will have to return to get to see Windsor, Stonehenge and Canterbury, which the snow kept me from seeing. But, I was busy all the time, getting to see many museums and eight theatrical productions. In short, I had a wonderful time and I thank you. I will certainly use your services again. Sincerely, Ralph Batman

2-23: 12 July 2010 at 11:35 AM

Dear Thomas Me and my family enjoyed our stay at 3, Palace Street. It was very practical to use the transportation from Heathrow and to meet someone waiting for us at the apartment. The flat is very well located, very comfortable, and has plenty of room. I loved the parquet floor, the bathrooms and the practical kitchen. I will suggest your company to my friends who are going to stay in London in the near future. Give my regards to Cristina and Velved (I thing this is her name). Yours sincerely Maria Inês Falcon

3-2: 12 July 2010 at 11:34 AM

We are really enjoy our London trip and were happy to stay at 3-2 D'Oyley Street. The Lady ( I guess Christina) was really kind and helpful as well. Thank you so much for letting us stay and we are looking forward to visit London again!

1-15: 12 July 2010 at 11:34 AM

From: "Lynne & Luis Yudice" Date: June 4, 2008 7:27:45 PM MDT To: Subject: RE: Dear Mr. Moore, Our stay in London was great! Our driver was there to meet us even though our flight was late a half hour or so. We met the woman who had the keys at the apartment and she had a bottle of milk for us since we had arrived so late. What a kind gesture. The payment arrangements were clear and we had no surprises along those lines. The apartment was in good shape and we thought our bed was very comfortable. Since eating out was so expensive for four people (my husband and I and our two teenagers), we made dinner in the apartment most evenings and had breakfast in too. That all worked out very well and the grocery store, Marks and Spencer, was close by. The highlight for me, since this was my fourth trip to London, was traveling to Paris on the EuroStar. Wow, now just a short 2+ hour trip from downtown London to downtown Paris. I was very impressed at its speed and simplicity, not to mention the low price. Other than the high cost of London and some chilly weather, my family and I enjoyed the trip/adventure. We think our kids learned a lot about travel and other cultures. We would definitely use your service again for our lodging needs. Thank you, Lynne Yudice

1-15: 12 July 2010 at 11:34 AM

From: "Tim and Ann Slavin" Date: June 11, 2008 7:24:12 PM MDT To: Subject: Re: London Reservation - Feedback Hello, Thank you for your follow-up. We were very pleased with our accommodations at 1-15 Upper St. Martin's Lane. The location was perfect. The theaters, restaurants, Trafalgar Square, and the tube were so convenient. We would definitely stay here again. We didn't take advantage of the transportation from the airport because we rented a car upon our arrival earlier in the month, and headed north to the countryside. My only caveat to a fellow traveler is: don't bring a car into London. When we returned to the city after a week in the country, we attempted to find 1-15 Upper St. Martin's Lane by car. It's very tricky to navigate the London streets, and it took us a while and some white knuckles before we found the flat. The next time I would definitely take advantage of the transportation offered by the rental agency. Thanks again, Ann Slavin

1-15: 12 July 2010 at 11:34 AM

From: "David LePage" Date: February 7, 2008 6:31:14 PM MST To: Subject: RE: [SPAM] London Reservation - 1-15 Upper St. Martin's Lane 12/01/2007 Sorry for the delay in response Thomas. I have been to London several times over the last two years as I now run our UK business. The trip to London for my wife and daughter was memorable. They have never been out of the continental US. It was a great week and the flat was just perfect. The theatre (Phantom of the Opera) was great. I plan to go to the UK once again in December and I would plan to rent the same flat. Not that we watch it all the time but I like to catch-up on the world news. The location is great and close to much of the happenings in London. Thanks and I plan to be back soon. Regards, David LePage

1-15: 12 July 2010 at 11:34 AM

From: JDSchmoo@.com Date: June 4, 2008 3:03:34 PM MDT To: Subject: Re: FW: London Reservation - Feedback Dear Mr. Moore, This was my first trip to London. And I must say it was most enjoyable. May 1, 2008 The flat on Bourne St. helped to make it perfect. The flat was adorable, neat and fit our needs perfectly. It was close to everything we wanted. Starbucks, convenience store, Tube, buses, shopping etc. Thank you for all your help. It's nice dealing with someone who is helpful and honest. Thank you, Joanne Patrie

2-2: 12 July 2010 at 11:34 AM

Hi Becky Just a short mail to let you know that we are back in Copenhagen after a good tour in London. It is a very comfortable flat and it all went well. The very kind driver John met us in Heathrow and took us to the flat where we came in after a few minutes. We had a good time and John picked us up sunday af 5 PM as agreed upon. We came of Heathrow airport 6 hours before it was closed down for 6 hours. I had great pleasure in reading the many pages from Thomas Moore. Very interesting. Best regards Mogens

2-2: 12 July 2010 at 11:34 AM

Becky, we just returned from our stay in London at 19 Beaufort Gardens. Everything was great! David's greeting at the airport, the let in at the flat, and the flat was so convenient to what we wanted. We used David's car service service times and he was gracious and prompt. Thank you again for such a wonderful service. Barbara House

1-72: 12 July 2010 at 11:34 AM

Dear Thomas, We had a great time. I had sent Tom a note with my "discoveries" and will forward that to you after this note. The property at 1 - 72 Draycott was fabulous. Since you were so kind as to give us the upgrade, we wanted to take even better care than usual to leave things nice. It was clear that the owners take pride in that property and went to great lengths to make sure whoever rented it had what they needed. I had printed a list of markets in the area before our trip and left that on the desk for future guests, but it did not include my favorite, Partridges, and so I mentioned that in my note to Tom. We were late getting started in trips to Europe, but now this was our 12th trip. For most of them we participated in organized tours and I did not mind getting herded around because it was great to see so many sights with someone else taking care of the travel and accommodations. For our last few we have been on our own, but still it involved moving after a few nights in one location. So this was the first trip where we would be in one location for the entire time. We are pretty budget minded and so when I found out how expensive hotels were, for the first time I checked out rentals. I found your sight on the web and at this stage do not even remember the place that we booked but it was a really good deal. Then you upgraded us twice. So with my main interest being sights and not where I sleep, it is unlikely that I would have booked Draycott directly for myself. So again, thanks again for the great accommodations. Keeping with our cheap and independent theme, we opted to take public transportation to the apartment. So we took the Gatwick Express to Victoria Station, the tube to Sloane Square and pulled our rolling luggage the few blocks to the apartment. Going back we paid the 9 pounds for the two of us to take the train to Heathrow and had plenty of time to spare. Then I set about spending my remaining pounds on snacks for the plane and ended up spending it all except for 12 pence. We're shifting our focus for a while to US travel and so I did not need to keep extra pounds (the currency). As I told Tom, I lost 998 pounds in London - spent 1000 and gained 2. I'll give trip advisor another try. The one time I tried in the past, after spending a lot of time writing up comments, managed to lose them all because I had not registered first and did not feel like doing it twice. It might be a while because I'm still working on "documenting" my trip in photos and a slide show. I was planning on making an extra copy of my DVD and sending it to Tom. I thought that you and he would enjoy it since you love London so much. Hopefully I can finish that in the next couple of days since it's time to get back out to the yard for the Spring projects. Again, your team was fabulous and your generosity in upgrading us is greatly appreciated. I've already recommended you to two sets of friends - one is planning a London visit at some time in the future and the other has a son who may be going to London to study and might need some accommodations while settling in there. I will continue to recommend you to others any chance I get. Thanks again. Paul

1-72: 12 July 2010 at 11:34 AM

Dear Tom, Thanks again for arranging our stay at the Draycott Avenue location. The apartment was really great - very spacious in the sitting area, more storage than needed in the bedroom and the second bath and heated towel racks were a plus. The location was excellent for travel by the tube, bus or on foot. Everything was covered from an umbrella for our use to a small "office" area with internet service. You had asked me to comment on some of the things we discovered so you could share them with others. In researching restaurants, we found Orsini had been rated #3 overall so we decided to try it. It's located at 8 Thurloe Place across from the Victoria and Albert museum. It's a small family owned restaurant and on our first visit there were some young ladies from Naples talking to the owner. The food was great and very reasonable. We went back with some friends and again had great meals at the best deal we found in London. None of the other restaurants we tried could match the combination of quality and price. The other place we found on the net was Partridges in the Duke of York square. It's the closest market to the apartment. We picked up something almost every day from there - either extra food to supplement lighter servings from some restaurants or a dessert. We took some friends who are studying in London there and they got excited about the American corner and found some foods they had not seen in London. I had used Google maps to check out grocery stores in the area and it included the main ones but did not have Partridges as a listing. We did buy some items from Mark and Spencer's before I found Partridges. It is also very close and has good prices. We also used M & S regularly when out roaming for the free rest rooms and quick lunches. The other main suggestion is to go for the weekly travel card instead of an Oyster card. I had some concerns because some web sights said you needed a photo id for these cards, but they did not require one. We paid just over 50 pounds for 2 cards and they included the Gatwick Express on day one. If you add in the cost of the Gatwick Express and a few stops, we paid for the card in one day and essentially had free travel the rest of the week. I did not find anyone that sold this in advance, but you can pick it up at the train ticket office when you arrive in London. For the extra day we waited until 9:30 to pick up the one day travel card for 5.60 pounds which is the discounted off peak fare. Lastly, if anyone is interested in day trips, Evans and Evans tours start from Victoria Coach station that is one tube stop or a short bus ride away from Sloane Square. We took the Leeds Castle, Canterbury Cathedral and Dover tour and had plenty of time at each location. It was a small bus with about 14 of us on that particular tour. For the day trip to Oxford, buying the train ticket for Oxford from the Paddington station off peak was only 20 pounds versus over 50 if you go during rush hour. Buy the 1.50 pound map. I had printed off some maps before hand and they were very confusing. The local map shows just about every sight including the pub that Clinton used to visit. These were just a few suggestions I wanted to pass on. We had a great London visit. Thank you again for putting us in the Draycott apartment. Paul

1-72: 12 July 2010 at 11:34 AM

Hi Thomas, Everything was perfect and the flat was better than I could ever have expected. So comfortable, I didn't want to go out at night. You must tell people about the farmers market on Saturday just across the street on Kings Road, you can buy the most amazing food there and I would highly recommend it. We ended up staying at the Dorchester on our last night and quite frankly I preferred Draycott Ave!  Transportation from the airport couldn't have been smoother,  I ended up using it twice more when my girlfriend came to town and spent the last week with me, and then also dropping us back off when we left. All of the drivers were so helpful and even though David wasn't available for the two other trips he immediately got us another great driver who was there on time. Who needs the Heathrow Express anymore?  Everything about this whole experience was flawless, from the booking, to the pickup and drop off, to the flat, it's condition, location and degree of comfort, it just felt like home. I'm not going to stay in London again without calling you first and if you don't have anything available I'll change my dates to the times you do, seriously.  I've already recommended you to a person I do business with, Randy Chase from Austin. Hopefully he'll be calling you soon.  Best, MichaelÂ

2-24: 12 July 2010 at 11:34 AM

Dear Thomas, Do forgive me for not having written earlier to you. No excuse except for getting caught up with life…. We had an absolutely wonderful time at Donne Place. We loved the apartment. It is beautifully done up, and very comfortable. The location was ideal, and we were able to pack in a lot of sightseeing, shopping, visit the Museums and a whole lot more in the course of one week. We loved the apartment, and hope to be able to visit Donne Place again – possibly in warmer weather ! All the staff we came in contact with were most friendly and helpful too. With best wishes Dinky Haksar Dinky Haksar

2-24: 12 July 2010 at 11:34 AM

I have been meaning to write to you. The house was wonderful -- one of the best I've ever rented. Everything was in perfect condition and the choice of furnishings and antiques was outstanding. We felt we truly lived in London. Your agent was there when we arrived and was flexible about giving us a few extra hours at the end. I've already told many people that if they're going to London, they should rent this amazing house! One question: do you have any 1 bedroom properties? I need to be in London for a weekend wedding on September 26 and it will just be myself and my husband, so, sadly, Donne Place is too large. Any suggestions? Thanks. Jane Linker

1-15: 12 July 2010 at 11:34 AM

From: "Tim and Ann Slavin" Date: June 11, 2008 7:24:12 PM MDT To: Subject: Re: London Reservation - Feedback Hello, Thank you for your follow-up. We were very pleased with our accommodations at 1-15 Upper St. Martin's Lane. The location was perfect. The theaters, restaurants, Trafalgar Square, and the tube were so convenient. We would definitely stay here again. We didn't take advantage of the transportation from the airport because we rented a car upon our arrival earlier in the month, and headed north to the countryside. My only caveat to a fellow traveler is: don't bring a car into London. When we returned to the city after a week in the country, we attempted to find 1-15 Upper St. Martin's Lane by car. It's very tricky to navigate the London streets, and it took us a while and some white knuckles before we found the flat. The next time I would definitely take advantage of the transportation offered by the rental agency. Thanks again, Ann Slavin

1-15: 12 July 2010 at 11:34 AM

From: "Lynne & Luis Yudice" Date: June 4, 2008 7:27:45 PM MDT To: Subject: RE: Dear Mr. Moore, Our stay in London was great! Our driver was there to meet us even though our flight was late a half hour or so. We met the woman who had the keys at the apartment and she had a bottle of milk for us since we had arrived so late. What a kind gesture. The payment arrangements were clear and we had no surprises along those lines. The apartment was in good shape and we thought our bed was very comfortable. Since eating out was so expensive for four people (my husband and I and our two teenagers), we made dinner in the apartment most evenings and had breakfast in too. That all worked out very well and the grocery store, Marks and Spencer, was close by. The highlight for me, since this was my fourth trip to London, was traveling to Paris on the EuroStar. Wow, now just a short 2+ hour trip from downtown London to downtown Paris. I was very impressed at its speed and simplicity, not to mention the low price. Other than the high cost of London and some chilly weather, my family and I enjoyed the trip/adventure. We think our kids learned a lot about travel and other cultures. We would definitely use your service again for our lodging needs. Thank you, Lynne Yudice

1-15: 12 July 2010 at 11:34 AM

From: JDSchmoo@.com Date: June 4, 2008 3:03:34 PM MDT To: Subject: Re: FW: London Reservation - Feedback Dear Mr. Moore, This was my first trip to London. And I must say it was most enjoyable. May 1, 2008 The flat on Bourne St. helped to make it perfect. The flat was adorable, neat and fit our needs perfectly. It was close to everything we wanted. Starbucks, convenience store, Tube, buses, shopping etc. Thank you for all your help. It's nice dealing with someone who is helpful and honest. Thank you, Joanne Patrie

1-15: 12 July 2010 at 11:34 AM

From: "David LePage" Date: February 7, 2008 6:31:14 PM MST To: Subject: RE: [SPAM] London Reservation - 1-15 Upper St. Martin's Lane 12/01/2007 Sorry for the delay in response Thomas. I have been to London several times over the last two years as I now run our UK business. The trip to London for my wife and daughter was memorable. They have never been out of the continental US. It was a great week and the flat was just perfect. The theatre (Phantom of the Opera) was great. I plan to go to the UK once again in December and I would plan to rent the same flat. Not that we watch it all the time but I like to catch-up on the world news. The location is great and close to much of the happenings in London. Thanks and I plan to be back soon. Regards, David LePage

3-51: 12 July 2010 at 11:34 AM

Everything was great!  Cristine war fantastic very helpful I will not hesitate to recommend the accomadations we walked eveywhere.we caught the bus from airport to Vic station and taxi to property.we loved the museums and the sights thank you for the help and the use of the wheelchair it was a great time for our family the flat was awesome Deb king

3-51: 12 July 2010 at 11:34 AM

From: Michael Krop Date: June 13, 2008 1:50:38 PM MDT To: TMoore@ConnectionsMG.com Subject: Re: London Reservation - Feedback Reply-To: mtkrop@yahoo.com Mr. Moore, Thanks for following up on our experience in London. We arrived without incident and the check-in process was extremely smooth. I forget the name of the woman who met us at 3-51 Tufton, but she was extremely pleasant and helpful. We enjoyed her. As for the accommodations and location, Tufton was Perfect! As far as recommendations are concerned, I'm not sure what I can tell you. We walked all over the city, stopping at the classic sites such as Westminster and the Tate Modern. We also went to the fringes of London, visiting Kew Gardens and Chiswick. Kew is a must-see for gardening/plant lovers. Thanks for a great stay in roomy, well-kept accommodations. ---

3-51: 12 July 2010 at 11:34 AM

Thomas, We had a wonderful time in London. The apartment served as our home base. We took several day trips and found that returning from the train station was quite easy. Not a very long walk at all. We enjoyed the Italian restaurant L'Arco over by Victoria Station. Very tasty! We were glad to see they were still there. Our first trip was in April 2006. We did have a wonderful time with a private tour guide. Harry Norman. I would recommend him as he was a wealth of information and character. His web site is [http://www.londonstours.com/][1] We found his pricing to be better than the larger companies and definitely more accommodating. As for the airport transport, we did not use the service arriving in London since we came in from Bath. We took the train and grabbed a cab from Victoria Station. We did use your airport transport person to return us to the airport for our departure. He was courteous, on time, and was enjoyable to talk to. I do hope that we will get the chance to return to London. It was a very nice stay. The apartment allowed our family to spread out and feel like home. We only prepared breakfast and snacks at the apartment, it was very well stocked for preparing larger meals. Thank you for inquiring. I hope this information was helpful. Regard, Mary Marchello ![][2] [ Connections Management Group,

3-51: 12 July 2010 at 11:34 AM

Thomas -- everything I looked for from London Connections worked out perfectly on our late April trip to London. Tufton Street apartment was a gem and I would be keen to stay there on any future trip. This is an area I know well as I had an office on Tufton street in the mid 90's and then at the Sanctuary. The area is changing in a way that makes it more attractive for services. Since our objective was to introduce our oldest (18) twin grandchildren to London, we had a pretty conventional agenda. The Tate Modern and the Globe got rave reviews. I have highly recommended London Connections to friends who are considering visits to London in the fall and I hope to go to Paris and, if this trip comes off will be in touch with you. Torrance Wylie

3-51: 12 July 2010 at 11:34 AM

Thomas, Thanks for the note. I actually thought I sent you a note about the property at 3-51 Tufton but I'm happy to comment again. The place was fabulous. It was meticulously clean and had all the conveniences of home, including modern appliances and high-speed internet. The area was safe and was convenient to the Tube, buses, and some of the best tourist sites in London. The transportation to/from the airport was flawless and the check-in process couldn't have gone better. Our expectations were definitely exceeded. I would recommend this place (and have, actually) to anyone who is looking for a home away from home in London for a short period of time. Scott

3-51: 12 July 2010 at 11:34 AM

Greetings Mr. Moore ~ Thanks for your e-mail. We had a positively LOVELY time in London! Somehow we lucked-out and had some sunny weather -- hardly used our umbrellas at all, which was nice. The apartment was just perfect for our family -- it was located in an easy area for the cab drivers to locate; and our check-in process was quick and efficient. The apartment had everything we needed and was spotless. The beds were comfortable and everyone had lots of space to spread out. All in all, it was just exactly the right place for us to stay. We'll contact you again when next we travel across the Pond. Many thanks for your assistance with this rental. We will also highly recommend you to our many friends who travel for business and pleasure as well. Cheers! Jim & Kitty Ray

2-31: 12 July 2010 at 11:34 AM

Mr.Moore, I'm so sorry it has taken 6 months to reply - it just gets pushed further down my to do list. We are Brits and my husband knows London well so we knew it was a good location. Carluccio's was within 5 mins walk - great to take our 8 yr old to. We also enjoyed Tom's Kitchen less than 10 mins walk - more sophisticated but we still felt comfortable taking her. Tesco Metro 10 mins walk - bit of everything - great for snacks,wine and breakfast things. The apartment was exactly as it looked in the photographs - plenty of room, well maintained, nice kitchen,roomy living room. Unfortunately there were none of the bathroom which did remind me of my student days. Noisy plumbing,I know it's an older property but I was afraid I would wake everyone in the block up in the middle of the night! Update the bathroom( keep the heated towel rail - very nice in December!) ,charge more and it's still more relaxing and cheaper, if there are 4 ,than a hotel if you want my opinion. The whole place was lovely and warm which was great as we had some cold weather. The transportation was worth it for the convenience and the lady who showed us around was there to greet us - very smooth and hasslefree.Used it for return too. I have already recommended your company to some friends who are planning to visit London in the fall I think ,not the apartment though .As I get older I need a good bathroom. I would definitely recommend your company to others and will contact you again when we return to London ,hopefully next year. Thanks again and apologies for taking so long to to this. I can at last cross this off my list! Karen McMahon

2-31: 12 July 2010 at 11:34 AM

Hi Thomas, Sorry for delayed response re: our feedback. Our trip to London was very successful and enjoyable, but too short! The transportation from the airport was excellent. We were very relieved to see your driver already waiting for us at 5:30am at Heathrow after a 24 hour flight from Australia! The accommodation was perfect and worked really well for us, the location was great with plenty of shops and restaurants nearby, and proximity to the Natural History Museum was a bonus for our dinosaur loving son. We were certainly very comfortable being in that area with young children. The lady that greeted us upon arrival at the apartment with the keys was also very extremely helpful and pleasant. In summary, everything went perfectly as planned, and we would have no hesitation recommending your service to others. Thanks again, Dean and Justine.

2-31: 12 July 2010 at 11:34 AM

From: Date: June 22, 2008 8:52:34 AM MDT To: BHinze@ConnectionsMG.com Cc: TMoore@ConnectionsMG.com Subject: Pond Place Comment My niece and I had a lovely stay in London and the Pond Place flat was perfect for us. It was so nice to have a comfortable place to come home to after a long day. It's a pleasant 5-minute walk to the South Kensington tube station and there are cute restaurants and shops in the neighborhood. The people at Connections Management were great to work with and their staff in London were very professional. Barbara in Naples, Florida

2-31: 12 July 2010 at 11:34 AM

From: Alicia Lopez Date: June 4, 2008 8:52:58 PM MDT To: TMoore@ConnectionsMG.com Subject: Re: London Reservation - Feedback The Pond Place apartment was a big part of the reason our trip to London was practically perfect. My husband and I and our two kids were more than comfortable in the two bedrooms. The apartment was clean, warm, quiet, cute and in a great neighborhood. We walked to the grocery down the street and up the other way to the underground. The driver to and from the airport was extremely convenient. I know it's simple to jump on the subway to get to Heathrow, but having a driver waiting for you at the airport to whisk you away quickly to a nice, comfy apartment is just a dream. I've recommended London Connection to my family. Thanks much, Lopez family

2-31: 12 July 2010 at 11:34 AM

We had a great trip. Marie McCartan

2-31: 12 July 2010 at 11:34 AM

From: ian lennen Date: March 18, 2008 12:18:57 AM MDT To: Subject: RE: London Reservation - Feedback Thomas Moore, believe me, if anything had gone wrong we'd have let you know... this was the first time we'd 'done' london in this way, normally we stay at a hotel which this time happened to be fully booked... we were amazed at the smooth running of every detail from being picked up at the airport to the key-lady waiting at the door... so amazed were we that we've recommended it to everyone who's asked and we'll certainly repeat the experience again... I'd also like to point out just how friendly everyone was, it really made us feel at home... (the only missing in the flat, we thought, was a microwave, but that's a small detail and not a complaint!)... thanking you again, and looking forward to doing business with you again in the near future (no more hotels for us!) ian lennen

3-53: 12 July 2010 at 11:34 AM

Dear Tom, First of all, my family and I had a wonderful time for the 6 days in London and 3 days in Paris. Second of all, I want to affirm (reaffirm) the wonderful helpfulness of the driver. He was not able to pick us up at the airport when we arrived, as we had been delayed in Madrid and nobody in Madrid at Iberia customer service could or would help us to make a call (either from their center, as they were obligated to do because of canceling our flight, or from pay phones, which we could not figure out how to use and which they said they did not know how to use for long distance, either). So by the time we got to Heathrow and called, he had already been all booked up for that evening. We took a taxi to the apartment. However, we used his services at 3:30 in the morning when we left Parliament View to go to the RailEurope train station, and we used his services when we got back from Paris (not by the Chunnel, as that had closed down, but by a flight that got in later than we had arranged). He picked us up and even obtained our extra stored luggage for us before we got there and took us to the hotel near the airport.) He was absolutely wonderful, helpful, courteous, and made our travel to different places in London so much easier. (we, of course, tipped him extra) Debbie and I did want you to know just how helpful he was. We loved the property at Parliament View. Everything about it was wonderful -- location, view, comfort, bus stopping outside (which helped my hip and back problems). We feel so very fortunate to have ended up with Parliament View. I can say we were 100% pleased and satisfied. We tried to leave the place in as good condition as we found it -- same motto as when we use a campsite. The housekeeper welcomed us very nicely and told us generally what we needed to know; I found her to be pleasant and helpful. We did the typical tourist things (changing of the guard, Westminster Abbey, London Eye, National Gallery, a couple museums, Tower of London, took in the Lion King, went to several public markets -- Brick Lane, Camden Market, Portobello market, some place where there was a winter wonderland with lots of food and rides) and also saw where our daughter had lived and worked while on her study abroad semester. In Paris we were much colder with snow every day, but managed to see the Eiffel Tower, Arc de Triomphe, Louvre, Notre Dame, and walk around the Latin Quarter. All in all, for our first family trip abroad, and negotiating things for five of us, this all worked out very well (at least until the trip home, when it took three days instead of one, as delayed flights caused us to miss connections and we had to stay overnight in Madrid and again overnight in Chicago). I want to thank you for everything you did to help make this an excellent experience. Debbie talks frequently about wanting to go back to London (but not to Paris), perhaps even finding a job or something for a summer (she asks if I could find something teaching a couple courses, or anything that would get her back there). All three of our kids have posted numerous pictures on Facebook of all the places seen and visited. I'm pleased to have gotten to know you a bit through conversations and your website. Best wishes to you and your staff. Ed Whitson

2-31: 12 July 2010 at 11:34 AM

Dear Thomas, I was hoping someone would ask! Transportation was perfect--no problems at all. Check in was smooth, and the person who greeted us at the flat was pleasant and informative. We absolutely loved the flat, and would return in an instant and stay for much longer if we could. I couldn't imagine a better location; we were able to walk to endless shopping and countless restaurants. Our family of four was very comfortable in the apartment. We were able to prepare several meals in the kitchen, thereby saving a lot in eating out costs vs. staying in a hotel. We all had our own space instead of being cramped into one room, which was also a huge plus. I had brought a small suitcase full of food basics, which I would strongly suggest, particularly for people traveling with children. We got in late at night and hungry, but too tired to go out, and I was able to whip up some pasta, and crackers and cheese right away. I also brought along breakfast foods, so we could eat before then setting out on our busy day. We loved London, and spent a great deal of time walking the city. We also took a day trip via the train to Windsor, and a day trip (by rental car) to Portsmouth, both of which I would highly recommend. We rode the London Eye, which I would not recommend, due to the supremely high cost (especially in US dollars) for what you get. One suggestion about the web site: I wish you could search for properties without having to search by date. For instance to find the one we stayed in, I have to try searching many different dates to find one where it shows up as available. This would allow folks to make their plans based on the availability of a unit that they desire. Thanks so much, and hope to someday rent from you again! Susan Ellis

1-1: 12 July 2010 at 11:34 AM

Thomas, we thoroughly enjoyed our stay at 1-1 Craig Court in March '08. The pickup at the airport went very well, but our driver did have trouble finding Craig Court immediately.The lady who let us in was very nice, and gave a good recommendation for a place for lunch. She was very knowledgeable about the apartment. Even though the apartment overlooks Whitehall, a rather busy street, there was very little noise, aside from the St Patrick's Day parade, but marching bands do make a lot of noise! We couldn't have asked for a better location, Trafalgar Square at one end of the street, and Westminster Abbey and Parliament at the other, with Downing Street and the Horse Guards Parade in between! The tube was very close, as was Charring Cross Station, which had a small, but well stocked market. The Strand had everything we needed.......drug store, cell phone store, etc. The apartment itself was well appointed, and very comfortable. The heated towel bar in the bathroom was a great surprise! Occasionally, we ran out of hot water, but overall, it was fine. The kitchen was more than adequate, though we didn't do any real cooking. The only advice I'd have for travelers from the US is to take a converter. There was one in the apartment, but I don't know that it will always be there. We couldn't find a US to UK converter at the places we looked. UK to Europe were very available for the European visitors. Again, we had a marvelous time. I'd say visit the museums which are free, and enjoy a great meal at the Cafe in the Crypt at St. Martin's in the Fields. We would gladly use your service again if we go to London. Gary Boyd,

2-00: 12 July 2010 at 11:34 AM

Date: Thu, 19 Jun 2008 01:17:12 +0200 From: Bobby Fraher Reply-To: Bobby Fraher Subject: Re: Arrival Details. To: Becky Hinze Hello Becky, I just wanted to follow up and say thanks again! We thoroughly enjoyed our stay at Philbeach Gardens and hope to return this fall.

1-25: 12 July 2010 at 11:34 AM

The check in process went fine.  The only thing was that your agent was not prepared for four people since the apartment is usually listed as being for 3.  She seemed quite worried about it which made me worried that we were going to get kicked out.  I assured her that I had spoken with you and that my kids were comfortable sleeping together on the couch.  In the end it all worked out but she was not prepared.   The property was very nice, everything in good working order, very clean, and unbeatable location.  I will recommend it to friends.   Anne Schwartz

2-00: 12 July 2010 at 11:34 AM

Mr. Moore, We had a very good time. The unit was very nice--the garden access is a definitive plus. The airport connection was very easy and the driver quite helpful. The check- in/check-out process was uneventful. I would definitely use this same location if the need arises, and I am sure it will. I would also suggest it to my colleagues on their future trips to the UK. Best regards, Robert Haddad

2-00: 12 July 2010 at 11:34 AM

Thomas - We had an excellent experience and have recommended London Connections to several friends. The transportation went just as it should, and we got into the apartment without difficulty. We loved the apartment. The minor problem we had with the television was fixed within 2 days. Everything else in the apartment was wonderful. We loved the space and the privacy of having 2 bedrooms and baths, and it was very nice to be able to have breakfast in the flat every morning. We had a very comfortable stay and would definitely consider returning there. Thank you for helping make our trip to London very special -- Helen Hackett

2-111: 12 July 2010 at 11:34 AM

We thoroughly enjoyed our trip to London in May. As you know, we have traveled to that city every May for many years and have stayed in one or another of your flats each time. It's been very nice to experience the improvements in the services you offer (although we've never had a complaint!), and this trip was no exception, from beginning to end. Aiport transportation, both to and from the flat, was excellent, and the check-in process was both easy and efficient. Margaret is a joy to deal with. We loved this property (2-111 Kensington Court). Its location just off High Street Kensington but with its own small park setting and neighborhood feel is ideal for us, to say nothing of the fact that the tube station is a 6-minute walk away, and the wonderful new Whole Foods market is a 3-minute walk. One of our evening trips was to Royal Albert Hall, which, again was just a short walk from the flat. The flat itself was comfortable, light and bright, and suited our needs very well. We had our 18-year old grandson with us this time, and in addition to visiting our favorite places - The Museum of the City of London, both Tate Museums, the Barbican - we were lucky enough to attend a performance of "A Midsummer Night's Dream" at Shakespeare's Globe ( a truly wonderful and unforgettable experience), a chamber music concert at Wigmore Hall, productions of "Joseph and the Amazing Technicolor Dream Coat" and "Mamma Mia", and a prom concert at Royal Albert Hall. The prom was very British and thoroughly enjoyable. We would recommend that anyone who enjoys music and visits London at the time the proms are happening should attend one. We also enjoyed our usual treat of great food ( some from Whole Foods, some in restaurants, and some at friends' homes) and were lucky enough to have excellent weather - sun every day. Thanks for steering us to this flat! Best regards, Jim and Polly Haddow

2-06: 12 July 2010 at 11:34 AM

Thomas, we had a great trip!  David was great.  We used his services several times and he was prompt and helpful.  The property was great.  It met all our needs.  The housekeeper was very gracious and explained everything we needed.  She helped us get our phones (internet connections) set up before she left. One of the restaurants that we enjoyed  was da Scalzo.  We mainly had breakfast and lunch there.  It changed names about a year ago.  It was convenient to our flat and the staff was so friendly.  We tried to visit The Star Tavern, but didn't call first and found it closed for a private party. Your blog has been very helpful in preparing for this trip.  It gave me a fresh look for many of the sites.  I was acting as tour guide for my sister-in-law and niece, so I could add little bits to tourist sites that I had learned about from the blog. I highly recommend the drama, War Horse, for those who enjoy theater. Thank you again for all your help.  I hope to use your service again on our next trip.  I first used your service several years ago and had the good fortune of meeting Maureen. Barbara House

2-06: 12 July 2010 at 11:34 AM

Thanks for the follow up. All went well. I used three different properties from you in London during 2009 and had very good experiences with each. I have recommended you to several people and would stay at any one of the places again. This was a quick business trip and did not allow me much opportunity to explore the immediate surroundings but you cannot go wrong staying right next to Harrods! It was a much quieter street than I expected and your representatives in London were very professional and helpful. I hope you gave them a good bonus last year! Regards, Naushad Jamani

2-06: 12 July 2010 at 11:34 AM

From: Fay Singer Date: June 15, 2008 9:20:21 PM MDT To: TMoore@ConnectionsMG.com Subject: Re: London Reservation - Feedback Dear Mr. Moore, I thoroughly enjoyed my stay at 2-06 Beaufort Gardens and hope to return. I can't imagine a better accomodation. The location is, of course, ideal and the flat itself is charming -beautifully furnished and the modern bathrooms and kitchen were very well done. The driver, I believe his name is Peter Gillette, was waiting for us when we arrived always a welcome sight after a long flight!) and the young lady who let us in was extremely helpful and informative. My one disappointment is that the flat doesn't have three bedrooms because I will be bringing two more family members w

2-06: 12 July 2010 at 11:34 AM

Thomas: All was well and as you outlined it. Your driver actually his son was very helpful. He had to stop so my grandson could deal with travel sickness. Secondly the same grandson forgot his camera in the cab again this was dealt with by the company by delivering it to us the next day. I would recommend these accommodations to others. Thanks John

2-11: 12 July 2010 at 11:34 AM

  Hello Thomas, My husband and I very much enjoyed our stay. The check in process was seamless and your representative was extremely professional and helpful. The flat was adequate for our needs and the location couldn't have been more perfect for our morning runs. We also enjoyed discovering some new dining spots in the area. We were most grateful for your recommendation of Ottolenghi. Although we are in London fairly often, and tend to stay in the same area, that is one gem we had overlooked on past visits. To that end, my husband and I are planning to be in London for 5nights from 6/10-6/14 and will depart on the 15th. We would very much like to let Palace Gardens Terrace again. If it is not available, perhaps you have another property that has similar proximity to a park and tube stations? Please let us know regarding availability and I will begin the on-line registration process. I look forward to hearing from you. Best Regards, Deb Hassell

2-11: 12 July 2010 at 11:34 AM

Hi Tom, My family and I had a fantastic trip.  The flat on Palace Gardens Terrace was in a fantastic location.   We couldn't believe a flat so centrally located could be so quiet.  We loved the location close to two very convenient tube stops (High Street Kensington and Notting Hill Gate).  We had a wonderful dinner at Ark, just up the street from the flat. Thank you to you and your team for making the reservation and check-in/check-out process so pleasant. Regards, Jeff

2-11: 12 July 2010 at 11:34 AM

thomas.... thanks very much. we certainly found everything to be in great shape and the flat was in good condition and in a very nice section of town. the check in process was efficent and the housekeeper was very nice and eager to assist with questions, etc. If you have a mailer that goes out I would ceratinly like to be included as I would like to consider London Connections again...best, Cliff Teague

2-11: 12 July 2010 at 11:34 AM

I'm so glad you contacted me because I wanted to have the chance to tell you what a wonderful place Palace Gardens Terrace was. The location was perfect, we enjoyed the flat and took full advantage of neighborhood shopping, dining, etc. The white blossom trees were blooming perfectly when we arrived. We took the Underground to the flat, there was someone there to let us in and provided lots of tips. We'd love to stay again and are considering a return trip during same time next year. Everything worked great.

2-11: 12 July 2010 at 11:34 AM

The driver was waiting for us at the airport. Check-in process was easy and efficient. We had a great time in London despite the weather being a bit colder than expected. The place was centrally located and worked out very well. The internet connection came in handy.. Raj Chaudhary

1-27: 12 July 2010 at 11:34 AM

Thomas, Firstly, your follow up note here is very impressive and indicative of a well run operation. Thank you for asking. Yes, the facility and everything about the experience was first rate. I travel a lot for my business as CEO of a software company and my children are now both in university so my wife travels with me. We wanted to try renting an appartment for a change instead of staying at a hotel to basically live a more normal life on the road. We achieved this goal and would do it again, use you again in a heartbeat. The pickup at the airport was flawless. I used a cab back out to Gatwick to have some flexibility but wished I just would have used your service again. Something about having a package of service around the experience that just takes planning and stress away from me. If I can ever be a reference for you, please don't hesitate to ask. Best regards, Todd DeLaughter

1-27: 12 July 2010 at 11:34 AM

Dear Tom, I've stayed in the Hay Hill building several times and always enjoy it. The building is very nice and the location is excellent. The check-in went well; we brought ourselves in from the airport. I look forward to staying there again. Philip Seib

2-22: 12 July 2010 at 11:34 AM

From: "Ewa Zaborowski" Date: June 25, 2008 7:41:46 PM MDT To: Subject: Re: London Reservation - Feedback Hello: We had such a delightful time at Sloane apartment.Location perfect.We felt at home. Thank you for your service.As a frequent visitors of London London Connections will always be on our list. Sincerely Ewa Zaborowski

2-22: 12 July 2010 at 11:34 AM

From: Phillip Le Bouef Date: June 7, 2008 8:53:09 AM MDT To: TMoore@ConnectionsMG.com Subject: Re: London Reservation - Feedback Mr Moore - Thank you for the email. Our trip to London was superb! We really enjoyed the flat and were very pleased with the location. When we arrived at the airport, it did take a few minutes to find the driver. As you may well know, there is usually a mob of people at the exits from the customs area. It took us about 10 minutes to locate him. Once located, he was very friendly and courteous. The ride to the flat was very satisfactory. The property itself was perfect - we could not have asked for anything better. We'll definitely request this property on our next visit to London. The flat hostess (let-in person) was very sweet and really did make us feel at home straight away. We were truly impressed and will recommend your service to any and all friends traveling to London. Our best discovery was that the bus line is less than a block away, so catching the bus to the Sloane Square tube station is a breeze (takes 2 minutes from bus stop to tube stop), and made it much more efficient than walking the few blocks directly to the tube station. We thoroughly enjoyed Pimlico Square for a quiet sit in the square with a tea and a snack. Once again, thank you so much for making our visit a joy. We'll definitely be back. Phillip Le Bouef

2-22: 12 July 2010 at 11:34 AM

Everything associated with our trip was outstanding. Driver was on time, very friendly and helpful. In fact he called the night before we left to inform us that clocks were changing to day light savings time that night. Something we did a few weeks earlier in the US. Property was great. Walked to Victoria station each day and got everywhere we wanted to go. The housekeeper gave us great advice regarding taxis and having them drop us off at the hospital and just walk around the corner. I enjoyed taking the garbage to the basement and looking at the cars downstairs, especially the Lotus. For great Thai food - Mango Tree [http://www.mangotree.org.uk/][1], reserve online and get a big discount. For Chinese food, Mr. Kong's was amazing - [http://www.mr- kong.com/index.html][2] and it's in a cool little china town type area. British Library has a room specializing in original manuscripts, technical drawings and the Magna Carta. I have given your name to a number of friends. Not sure when we will be back but I will call you first. Thanks ![][3] [ Connections Management Group, LLC> [1]: http://www.mangotree

2-22: 12 July 2010 at 11:34 AM

As always, pickup and orientations went like a charm. I am grateful to have such wonderful accommodations whenever I book via your firm - and I'm pleased I wasn't too messy! Overall a great experience. Terrie Weinand

2-1: 12 July 2010 at 11:34 AM

From: sciotta@.net Date: June 4, 2008 1:26:06 PM MDT To: TMoore@ConnectionsMG.com Subject: Re: London Reservation - Feedback Thomas, My wife and I have been to London at least once a year since 1993 and have always stayed in hotels. After staying in your apartment a cramped hotel room just won't do. The apartment was spacious, clean, comfortable, and in a great location. The free internet access was a huge plus and would cause me to pick your apartments over the competition. We will definitely be contacting you again for our next trip back. Yours truly, Steve Ciotta

2-1: 12 July 2010 at 11:34 AM

From: Angelica Guadamuz Date: April 27, 2008 3:05:14 PM MDT To: TMoore@ConnectionsMG.com Subject: Re: London Reservation - Feedback Hello Thomas, Please forgive me for the delay in responding to you regarding my stay this February at the 2-1 St. Martin's Lane property. First let me tell you that I received nothing but excellent help and service from London Connections! I was a little leery as this was my first ever apartment rental. I was greatly impressed by the customer service your company provided to me, answering all of my many questions, no matter how small, and to Becky emailing me 2 weeks prior to confirm of all of my trip details, and providing names and contact numbers for all who would be assisting me on my journey! I was so glad I had Paul G. as our driver - in all my years of going to London it's never taken more than an hour to get to Central London, however on this day once past Cromwell Rd. the traffic was just awful - Paul couldn't believe it either! However, there was no need to worry as Paul was in constant contact with Margaret, our let in lady. Margaret met us outside the flat, introduced us to the porter and up we went to "our" flat. Wow, what can I say? The photos/video of the flat are in fact what the flat looks like! Margaret showed us the flat and how to use all appliances, showed us the binder that contained contact information for the flat and Internet, as well as two locations for getting groceries, Tesco Metro & Mark's & Spencer - went to both! We absolutely loved the flat! We usually stay at a hotel that is located in Leicester Sq., that directly overlooks the TKTS Booth and costs much more than the 2-1 St. Martin's Lane property with less room! It was so nice to have all of the extra room, and access to washer/dryer, hairdryer and all of the offerings in the kitchen. My 13 year old niece loved having her own room and bathroom (so did we!). My husband was able to work via laptop, and had no problems connecting to the internet that is included. We also did some great people watching from our flats two large front windows. Yes, the flat is in a "noisy" area, however the bedrooms were very quite! The location really cannot be beat for those who want to be in the middle of it all! Close to transport, restaurants, theater etc... Those worried about safety the flat has a video phone, and the building is very secure - access to lobby is via a key fob. We felt very secure in both the location and flat itself. Also, the building itself is very quite - never heard a peep from other tenants. We really hated to leave the 2 bedroom, 2 bath flat after our 7 day stay - really we did! Thank you for making my first experience renting a foreign apartment a very successful one! I can't wait to return to London and stay in another flat! Sincerely, Angelica Guadamuz

2-1: 12 July 2010 at 11:34 AM

Dear Thomas, My stay at 2-1 St. Martin's Lane was great! What a wonderful location. I have stayed in your properties 3 times now, and have always had a good experience. The last time I stayed just a block away from this property. That one was great too, but I liked this one better, partly because it is larger and the bedrooms are quiet on the back of the apartment. The pick up service was wonderful. John was waiting for me as I exited customs. It was a very pleasant ride to the apartment. I was able to arrange with him to pick me up at the end of my stay, to take me back to the airport. He arrived right on time and it was great. The check in process was great too. She explained how to work everything. I was especially glad to know how to work the oven and the washer/dryer, as I used both, but wouldn't have known how to if she hadn't told me. There are great restaurants everywhere and Covent Garden is so close. I was able to walk to the theatre and I walked back to the apartment when it was over. I was by myself, but it wasn't too far and I felt completely safe. The French Patisserie "Paul" is a favorite and "Patisserie Valerie" is another great breakfast or lunch place near by. You'd have to stay a month to go to every neat place to eat in the vicinity. One thing that we did, that I had never done before was to watch the Changing of the Horse Guards. It's off Whitehall and you can get info. in any guide book. It was really neat. The other thing that I hadn't done in awhile, which I love is The Queen's Gallery. I also had never done Kensington Palace, and I loved that. The new Whole Foods on Kensington High Street was amazing. I think I could have spent hours there. Thank you so much for the wonderful service you offer. I love an apartment experience so much. It is so fun to go to the grocery store, which is so close, and buy different foods than I get at home. Also having room to spread out is super. I would recommend your service to anyone I know, and I have! Thank you again, Elsbeth Stewart

1-15: 12 July 2010 at 11:34 AM

From: "Tim and Ann Slavin" Date: June 11, 2008 7:24:12 PM MDT To: Subject: Re: London Reservation - Feedback Hello, Thank you for your follow-up. We were very pleased with our accommodations at 1-15 Upper St. Martin's Lane. The location was perfect. The theaters, restaurants, Trafalgar Square, and the tube were so convenient. We would definitely stay here again. We didn't take advantage of the transportation from the airport because we rented a car upon our arrival earlier in the month, and headed north to the countryside. My only caveat to a fellow traveler is: don't bring a car into London. When we returned to the city after a week in the country, we attempted to find 1-15 Upper St. Martin's Lane by car. It's very tricky to navigate the London streets, and it took us a while and some white knuckles before we found the flat. The next time I would definitely take advantage of the transportation offered by the rental agency. Thanks again, Ann Slavin

1-15: 12 July 2010 at 11:33 AM

From: "Lynne & Luis Yudice" Date: June 4, 2008 7:27:45 PM MDT To: Subject: RE: Dear Mr. Moore, Our stay in London was great! Our driver was there to meet us even though our flight was late a half hour or so. We met the woman who had the keys at the apartment and she had a bottle of milk for us since we had arrived so late. What a kind gesture. The payment arrangements were clear and we had no surprises along those lines. The apartment was in good shape and we thought our bed was very comfortable. Since eating out was so expensive for four people (my husband and I and our two teenagers), we made dinner in the apartment most evenings and had breakfast in too. That all worked out very well and the grocery store, Marks and Spencer, was close by. The highlight for me, since this was my fourth trip to London, was traveling to Paris on the EuroStar. Wow, now just a short 2+ hour trip from downtown London to downtown Paris. I was very impressed at its speed and simplicity, not to mention the low price. Other than the high cost of London and some chilly weather, my family and I enjoyed the trip/adventure. We think our kids learned a lot about travel and other cultures. We would definitely use your service again for our lodging needs. Thank you, Lynne Yudice

1-15: 12 July 2010 at 11:33 AM

From: "David LePage" Date: February 7, 2008 6:31:14 PM MST To: Subject: RE: [SPAM] London Reservation - 1-15 Upper St. Martin's Lane 12/01/2007 Sorry for the delay in response Thomas. I have been to London several times over the last two years as I now run our UK business. The trip to London for my wife and daughter was memorable. They have never been out of the continental US. It was a great week and the flat was just perfect. The theatre (Phantom of the Opera) was great. I plan to go to the UK once again in December and I would plan to rent the same flat. Not that we watch it all the time but I like to catch-up on the world news. The location is great and close to much of the happenings in London. Thanks and I plan to be back soon. Regards, David LePage

1-15: 12 July 2010 at 11:33 AM

From: JDSchmoo@.com Date: June 4, 2008 3:03:34 PM MDT To: Subject: Re: FW: London Reservation - Feedback Dear Mr. Moore, This was my first trip to London. And I must say it was most enjoyable. May 1, 2008 The flat on Bourne St. helped to make it perfect. The flat was adorable, neat and fit our needs perfectly. It was close to everything we wanted. Starbucks, convenience store, Tube, buses, shopping etc. Thank you for all your help. It's nice dealing with someone who is helpful and honest. Thank you, Joanne Patrie

1-118: 12 July 2010 at 11:33 AM

Thanks. Everything was perfect at 2 Chelsea Towers. The price was great and the location was perfect. I look forward to another stay. Ari Weinber

1-118: 12 July 2010 at 11:33 AM

Hi Thomas, Thanks you very much for your email and enquiry. My stay in London was great and I have found all the services from the airport pick up to the property setup by Cristina excellent and meeting all my expectations. I will certainly use your service again (probably early next year) and will spread a good word among my colleagues who travel to London frequently You are also welcomed to quote or use my statements in further references. All the best and thanks, Ada

2-118: 12 July 2010 at 11:33 AM

Dear Mr. Moore, We very much enjoyed our stay at 2-118 Chelsea Towers Chelsea Gardens. The flat was wonderful. The only things that might be nice to include would be paper towels and kleenex. We picked them up at Waitrose. We will crtainly contact you again for another stay. Marianne Slack

2-113: 12 July 2010 at 11:33 AM

Dear Mr. Moore We had a wonderful trip to London and then on to Amsterdam. The driver you arranged was waiting for us as expected. He was efficient and very pleasant. We arranged for our pick up a week later that also went very smoothly. Margaret, the let in lady, was most helpful and nice to deal with. We thoroughly enjoyed the use of your property. It was so much more pleasant than a hotel room. We actually had far more space than we needed due to the unfortunate circumstances that led to Mrs. Morton being unable to travel with us. I'm glad you found we took good care of your flat. We recognize that it is a responsibility to care for other peoples property as you would your own. We had a terrific experience renting from you and hope to do so again. Zelda Silberman

2-113: 12 July 2010 at 11:33 AM

Dear Thomas, I have stayed in two of the London Connections properties over the past two years and both exceeded my greatest expectations. Both were clean and comfortable, exceedingly charming, convenient (great locations, quiet, easy check in and check out), and to continue the alliteration, cost friendly. I very much look forward to the next opportunity to stay in either of these properties, or a new one. May B. Hollis Atlanta, Georgia

2-113: 12 July 2010 at 11:33 AM

From: brucepstevenson@ Date: March 4, 2008 12:39:07 PM MST To: TMoore@ConnectionsMG.com Subject: Re: London Reservation - 02-113 St. James's Street 12/21/2007 Dear Mr. Moore, Sorry about the late response. After our return, I inadvertantly skipped over your message and found it as I was cleaning out my mail box. We absolutely loved your house in St. James'. If we took good care of it, it was because it felt so much like home. In fact, for a week or two after returning to America, we missed it in a way that felt more like homesickness than anything else. All the care and love you obviously lavish on the place was much appreciated. We have been to London countless times and never enjoyed it so much. Christmas in the house -- in such a venerable neighborhood -- had a Charles Dickens feel to it that Americans visiting at that time of year look for but rarely find. We walked to Westminster Abbey for Christmas Eve service and had food in from Fortnum and Mason's. Our intention is to try to take the house once a year so long as it is available. We don't care about the time of year, so it would be nice to know whether the house has an off-season. In the past we have stayed down the street at the Oxford Club, so we know the neighborhood well. One thing we always enjoy are the candle-light concerts at St. Martin's, and the closeness of the Haymarket Theatre. The three historic pubs nearby are a treat, as is Green Park and the shopping on Jermyn Street. We came in from Southampton by ship so we never used the airport service. We were met at the door and everything went very well. Thank you again for providing visitors with such a wonderful place to stay, Bruce Stevenson

3-106: 12 July 2010 at 11:33 AM

Tom, We had a great trip. The reservation process was seemless and when I realized I had made a mistake on the dates of the trip, your group fixed the problem. The airport pick-up was easy and the driver was friendly and a welcome sight after an overnight trip. The flat was perfect in location and accommodations with plenty of room, a television, a great kitchen and plenty of fine dining as well as take out nearby. It was nice to have coffee and newspapers only a few steps away in addition to the park for early morning runs, the tube nearby etc.. Overall a great experience which I would repeat and would highly recommend ( and do) to others.

3-106: 12 July 2010 at 11:33 AM

We were thrilled with the apartment we rented. The location alone was fantastic. Overlooking Brompton road. 1/2 block to the bus stop. Three blocks from Harrods' and the tube station. The American Express office is directly across the street. The grocery store is next door and we ate at six different restaurants out of 16 within three blocks of us and all were terrific. Only three blocks to the museums and two blocks to Hyde Park. Living room, kitchen three bedrooms and two baths was perfect. We found the apartment to be clean and very comfortable. We were met by your staff on arrival. I must say she was quite considerate and very helpful to us. Thanks for everything. Dennis Wacknov

1-43: 12 July 2010 at 11:33 AM

Dear Thomas: I really liked 1-43 Ovington Gardens. As advertised, it is not terribly modern, but I liked its old-fashioned charm and great views. Paul met me right at the information booth, even though my flight was late. Your let-in person was right at the flat when I arrived. That's a great area of London, as you know. There is an M&S "Simply Foods" shop just a few steps away, which is very nice--an of course Harrods and their amazing food stalls are just a few short blocks away. The last evening I was there the shower refused to turn off. I called your contact person in London, who came within minutes, and she had the building manager and a plumber in to fix the problem within an hour. I was impressed--as I always am with your properties and service. People staying in that area should be sure not to miss the Victoria and Albert Museum, which is so close and has lots of interesting exhibits. It also has the best museum shop in London--great for really unusual souvenirs. Thanks as always for a wonderful experience. Barbara Barbara E. Taylor

1-43: 12 July 2010 at 11:33 AM

From: Sally Nelson Date: March 26, 2008 7:00:08 AM MDT To: TMoore@ConnectionsMG.com Subject: Re: London Reservation - Feedback All of the services were excellent. The driver, and checking in all worked perfectly, and we very much enjoyed the flat. We would certainly do it again. Thank you Sally Nelson

2-76: 12 July 2010 at 11:33 AM

From: "Murray Derraugh" Date: June 7, 2008 10:00:00 PM MDT To: Subject: RE: London Reservation - Feedback Thomas, We could not possibly have been happier with the location and the property at 2-76 Kinnerton Yard. The driver met us at the airport exactly when he said that he would and was very courteous and helpful. In fact we hired them to drive us to Stansted when we left. The check-in lady was also very helpful and took my wife around the immediate area in her car pointing out a few key spots such as grocery stores, coffee shops and tube stations. We found the flat to be very comfortable and roomy. And we cannot say enough about the location. We read some of the comments about this property before selecting this flat and everyone said the location was perfect, well it exceeded our expectations, we could walk to many sites and the tube station was only a short walk away. Fabulous grocery store 2 minutes away, Starbucks, wine, fresh flowers, etc. We have already told many of our friends about our experience and provided your website address to several. Our son wants to return tomorrow, he fell in love with London as did we, and the flat made our experience absolutely perfect. Best regards, Murray Derraugh

2-76: 12 July 2010 at 11:33 AM

From: rj3apial@acom Date: March 18, 2008 8:58:06 AM MDT To: TMoore@ConnectionsMG.com Subject: Re: London Reservation - Feedback Dear Thomas: The flat was _just like being at home! _The convenience of the local grocery (just around the corner) was also a plus. We had a memoriable experience from beginning to end. Are your ears ringing? We've been telling our friends! Happy Spring! James and Regina Pialtos

2-76: 12 July 2010 at 11:33 AM

From: Alan Troy Date: April 7, 2008 5:29:14 PM MDT To: TMoore@ConnectionsMG.com Subject: Re: London Reservation - Feedback hello, We had a wonderful time on our trip! We weren't met at the airport but when we were ready to check in, the check-in process went very smoothly-we were met at Kinnerton Yard and she was very thorough in showing us everything and explaining all the things we needed to know. We thought 2-76 Kinnerton Yard was wonderful-it was an unbelievable location and a beautiful neighborhood. It was so quiet-we slept extremely well, and we loved the private yard and lovely setting and enjoyed being in walking distance to a very nice Waitrose Grocery. And we met a very nice neighbor also! Thanks for the compliment on how we took care of the property. It was an easy place to live in for a week and had plenty of room for our 4 person family and it was very well equipped. The only thing we didn't like was having to buy our own toliet paper, laundry soap and dishwasher soap-it would've been nice if those kinds of items could be included. Thank you so much for the wonderful place-my children loved their first visit to London and look forward to coming back. I recommend your website to everyone I know! thanks again, Elissa Sterling, Alan Troy & Family

2-69: 12 July 2010 at 11:33 AM

From: "Mary Ann" Date: June 26, 2008 10:30:18 AM MDT To: Subject: London Connections - Hans Place When we arrived in London on April 3rd our driver was waiting for us as had been prearranged. Hans Place was a lovely flat and we really enjoyed the convenience of being so close to Harrods, Buckingham Place and transportation such as cabs and the Tube. We found Hans Place to be all that it was advertised to be and enjoyed our eight day stay there. Although the appliances were small compared to what we have, they were very adequate for our use. Once we figured out how to use the washer/dryer, we put that to good use as well. Our driver was prompt to pick us up and got us to the airport in plenty of time for our return flight. All in all, a great trip and a great flat! Bill & Mary Ann Latimer

2-69: 12 July 2010 at 11:33 AM

Pick up service was very good and we enjoyed the property. Would lease again in the future. Thanks, Bob Reibach

2-69: 12 July 2010 at 11:33 AM

Thomas Moore We loved 50 Hans Place...It was very well located for shopping, eating, touring, and of course, Harrod's...... It was well equipped ....the only suggestion I might make is perhaps a better TV cable access. The internet access was perfect. We hope to be able to come back soon and would love to stay there again! Maureen Connell

2-69: 12 July 2010 at 11:33 AM

Hello Thomas, The property was perfect. It was close to everything and worked out nicely for our visit. We are very happy that we were able to find the property and rent it. Transportation was perfect. Check-in process very smooth. All run very professionally and efficiently. best, k

2-167: 12 July 2010 at 11:33 AM

Thomas, First, my apologies for this extremely tardy reply. Once I arrived home from London, I went immediately into the thros of holiday shopping and preparation, and final projects and exams for my college class. We had a fabulous time staying in your flat in Pall Mall. What an amazing location! We walked everywhere, constantly, even to Harrods! Though the building and street immediately in front get very quiet in the evening and on the weekend, being literally just around the corner or just a few blocks away from the most popular spots in town is such a time safer and so exciting. Our driver, John, was prompt on our arrival. During the ride to the flat, he filled us in on places to visit. If not for him, we would have missed the queen's procession to open Parliment which took place the day after our arrival and was just a few blocks away from the flat. This was indeed an amazing experience, and it was fun to talk to the local policemen and be elbow to elbow with local folks who gladly narrated the events as they unfolded. For our purposes, the apartment was perfect. Though the kitchen was just a nook, for our use it was sufficient. We kept our meals simple, and it was just convenient to be able to have tea and breakfast in the morning, and wine and cheese in the evening. The master bedroom is a great size--could almost hold two double beds. The second bedroom was a bit tight for two adults to use, but we managed. The flat was clean, comfortable, and charming. We never did get the heat to come on, so we were a bit chilly at night. Our greeter was sweet and very comfortable answering our questions and giving advice. Because of her, we had a lovely breakfast and tea at Fortnum and Mason when my daughter was visiting from Rome. The floor manager and waitstaff were friendly and conversant with us. Just to prove our point of how easy it is to get around from the Pall Mall flat, when my daughter flew in from Rome and took the Tube into Piccadilly Circus, we missed each other at the Tube station. She simply checked on a map in the concourse and walked to the flat with no problems. Meanwhile a frantic mom was trying to watch every staircase from the underground! We enjoyed lovely meals at several pubs, one being The Sherlock Holmes, another The Red Lion, and one across from Planet Hollywood (name escapes me at the moment) where we enjoyed fabulous sausage and mashed potatoes and a local brew on our first evening, and one on the corner by Chinatown (name for this one also escapes me) where we had our best large cup of cappucino, even better than in Italy! We enjoyed taking a boat to London Tower and walking to the Globe Theatre. Adding river travel to our itinerary brought nice variety to our trip. Westminster Abbey is fascinating--don't forget to get the audio guide and listen to Jeremy Irons lead you through this awesome structure. A train trip out to Windsor Castle and a taste of a local bitter in a pub in the town is a worthwhile excursion out of London. We also had no trouble picking up discount theater tickets at the kiosk at Piccadilly Circus. We flew all the way over to London to see "Jersey Boys", irony not lost on us from Pennsylvania, a neighboring state to New Jersey! I would say that our most difficult experience was finding a place to eat late on Saturday evening. A few of the pubs we stopped at near Pall Mall were not serving food, and other restaurants were jammed. We took the advice of our lovely greeter to try a steak place around Piccadilly Circus. It was mobbed, but we got in miraculously. We had fun shopping at the outdoor market near Fortnum and Mason, and had lovely desserts from the outdoor market under the bridge on the other side of the Thames near the Globe Theatre. The flat provided a complete library of research books for London and all of England. And the binder was filled with helpful guides and recommendations. Though there was no food left specifically for us (our hosts in our Rome apartment did stock the kitchen with enought amenities to get us through a day or two and treated us to a bottle of wine), food that would not spoil was left from previous renters for us to use if we wanted to. The market was just a few blocks away, so it was no trouble to go shopping. And it was open 24 hours! Pick up by John was prearranged at the front end of our trip, and John generously left me his card which I used to arrange a ride for my daughter at the end of her time in London. That driver was equally polite and concerned about her safety as she left the car to enter the airport. I wish I had a reason to return to London regularly. Hopefully I will get the chance again, and when I do, I will certainly contact you, Thomas, to see what you have to offer. I wouldn't do a trip there any other way! Thank you so very much for making our trip so perfect. Melissa Reich

2-167: 12 July 2010 at 11:33 AM

Hello, Thank you for your follow-up. We had a fabulous trip and greatly enjoyed your flat. The location was very familiar to us as we lived in London for 12 years, not too far the flat and I used to swim every day at the RAC. Your check in service was excellent. I have a VRBO property and wish I had the luxury of such a service. We had them collect us at the airport as well. The whole experience was excellent. If ever you wish to sell the property, please keep my number. Thank you, Margaret Benghauser

2-167: 12 July 2010 at 11:33 AM

Hello Thomas, Thank you for caring. Everything went off just as we had hoped and my son and I had a great time. The location could not have been better. From Pall Mall you can take the tube anywhere in London and beyond. The flat was quite clean and very comfortable, we would defiantly stay there again. As a matter of fact, my son mentioned that he may like to lease the flat when he travels to London with his wife (her sister lives in King's Cross) but he has no definite plans at this time. As far as great finds go the two that stood out for me, not that they are exactly_ finds_, were the Tower of London and Blenheim Palace. The Beefeater guide at the Tower could do stand-up comedy anywhere he wanted, the guy was a riot. All I can say of Blenheim Palace is that it is just plain spectacular. Alas, there is a whole country to see and we had so little time. Plenty left for next trip. Best regards, George Harvill

2-167: 12 July 2010 at 11:33 AM

We had a lovely stay at the apartment on Pall Mall in the summer of 2006. We were two young teen kids and two parents. The kids loved their bedroom and we loved ours. The apartment had a nice cozy English feel to it, which felt just perfect for being in the HEART of London. The location is unbelieveably fabulous. We would definitely stay there again and would highly recommend this charming apartment to anyone who wants to "do" London. You are right near the Traflgar and Piccadilly tube stops, and just down the street from the queen. The National Gallery is just down the street in the other direction. How great is that? Also, the apartment was very secure, so we felt very safe when we were in for the night. Around the corner is a Tesco with great croissants and many other necessities. There was a lovely driver, Paul, who picked us up at the airport and took us right to the apartment. London traffic is pretty crazy -- and we're from Chicago -- and that was a great additional service. You should definitely use it. It is worth it. Again, for an English experience this apartment cannot be beat. You will be so satisfied.

2-167: 12 July 2010 at 11:33 AM

From: "Andrea Kobayashi" Date: April 21, 2008 9:02:39 PM MDT To: Subject: Pall Mall The apartment was beyond my wildest dreams. It was located in a great area and for once the pictures matched the flat. We had a wonderful time and I only hope I can reserve it again when I return to London. Again, many thanks for making our trip fantastic. -Andrea Kobayashi

2-167: 12 July 2010 at 11:33 AM

-----Original Message----- From: Ed Brakmann [mailto:Ed.Brakmann@.com] Sent: Thursday, April 24, 2008 9:16 PM To: bhinze@connectionsmg.com Subject: Wonderful - Thank You Becky, Good evening. Just a quick note to you and your Connections colleagues. Our recent stay in London on Pall Mall was wonderful! Thank you and the London- based crew for their support! If you would like us to write a review just let me know how/where to do that. Do you do similar rentals in Paris? Where else? Please advise. Thank you again - kindest regards, Ed Brakmann.

2-43: 12 July 2010 at 11:33 AM

Thomas, we had a great trip!  David was great.  We used his services several times and he was prompt and helpful.  The property was great.  It met all our needs.  The housekeeper was very gracious and explained everything we needed.  She helped us get our phones (internet connections) set up before she left. One of the restaurants that we enjoyed  was da Scalzo.  We mainly had breakfast and lunch there.  It changed names about a year ago.  It was convenient to our flat and the staff was so friendly.  We tried to visit The Star Tavern, but didn't call first and found it closed for a private party. Your blog has been very helpful in preparing for this trip.  It gave me a fresh look for many of the sites.  I was acting as tour guide for my sister-in-law and niece, so I could add little bits to tourist sites that I had learned about from the blog. I highly recommend the drama, War Horse, for those who enjoy theater. Thank you again for all your help.  I hope to use your service again on our next trip.  I first used your service several years ago and had the good fortune of meeting Maureen. Barbara House

2-43: 12 July 2010 at 11:33 AM

Mr. Moore:   I left a comment about the apartment on the VRBO website, which is how I originally found the listing.  I will post one on the blog as well.  We enjoyed our stay in London very much and found the apartment to be well-cared for, in a safe neighborhood, and convenient to the Underground and food shops.  We felt that the apartment was an excellent value when compared to what we would have spent on a traditional hotel room.   Cristina was very helpful and a lovely person.     Elaine Cressionnie

2-43: 12 July 2010 at 11:33 AM

T Moore: I had lunch with Daria Hepper and she had a great time with her daughters in London. The apartment was the ideal location for the girls to travel around London. Transportation was on time and there was not a problem. I don't think there was one complaint with the rental. They are considering going back and are not interested in Hotels!! Ann Villa

2-43: 12 July 2010 at 11:33 AM

-----Original Message----- From: lamoll@ Sent: Wednesday, April 16, 2008 9:24 AM To: BHinze@ConnectionsMG.com Subject: Next visit Dear Becky, We had a great time during our stay at your flat on Bramham Gardens. Once again I'd like to put in my reservations for next year. We come each year for the London Book Show and next year in 2009 it's moving forward one week to April 20th to 22nd so I'd like to reserve this flat beginning on Friday, April 17th and departing on Wednesday, April 22nd 2009. I look forward to your response and I've been telling quite a few business associates about your services so expext a few calls from American pubishers for this time period. Best, Aaron

2-43: 12 July 2010 at 11:33 AM

We loved our trip. The apartment was a perfect it was everything we expected and more. The drive was great and helpful. We found him quickly at the airport and the check-in worked out nicely. We especially loved the apartment it was very spacious and accommodating. The restaurants and shops were a convenient walk away along with the metro station. Our son's school, Ithaca College was a block away which worked out perfectly for him to meet us after his classes. London is a wonderful city and I would go back in a second and stay at 2-43 Bramham Gardens. If we ever take another trip we will be in contact with you. Blessings, Robin

2-43: 12 July 2010 at 11:33 AM

My two friends and I returned last week from our trip to London and Paris. While in London, we spent a week at the Bramham Gardens flat. I cannot tell you how please we were. The location, in a quiet neighborhood, is ideal. The flat itself is spacious and comfortable and very cozy. To call the small park in back a garden seems like an understatement. And all this comfort and quiet is an easy walk away from a major tube station that connects you rapidly with all the action in the center of the city. The hostesses were pleasant and helpful and store and restraurants were nearby, as was a great neighborhood pub. I will certainly recommend your organization to any of my friends that might travel to London. Sincerely, Judy Salamone

2-43: 12 July 2010 at 11:33 AM

Thank you for asking. We got ourselves in from the airport, but the check in was easy and prompt. We love the flat ('08 was our second rental. We had such a great time in '07, we had to come back. We are thinking of trying to book the same flat for a bit later in spring of '09. How soon might we need to do this?) I don't know as we found anything wonderful that is especially "flat specific" (no great restaurants in the area). We do think the location is excellent. Very convenient to everything we want to do. My husband is especially grateful for all the help you gave him getting the Wi-Fi connection to work. It's much easier to be away from home for an extended period when we can connect that way, and it was a major attraction of the flat to have such expert assistance available (and patient!) We have suggested you (and this particular flat) to others. We think you are great to work with, and, as I've said, we absolutely love 2-43 Bramham Gardens! Best, Barbara Tomlinson

2-43: 12 July 2010 at 11:33 AM

I did write to Becky Hinze, re: the great trip we did have and how much we enjoyed Bramham Gardens, but I do appreciate your enquiry. I remember when I first discovered Bramham Gardens I called and I actually did talk to you! I felt assured when you told me it was your favorite property! We found the flat clean and very comfortable and also very centrally located. London Connections never mentioned this and it is a plus for the rental. About 1 and 1/2 blocks walk up to Earl's Court Road which is hustling, bustling, and noisy, yet turn the corner to Branham and it is beautifully quiet! That we enjoyed. Also tell interested folks that there are two markets, laundries, cleaners, and a slew of restaurants up and down Earl's Court Road, not to mention the large tube station (about 6 walking blocks) which can get you to anyplace in London! We actually ate at two of the pubs and one Italian Restaurant on Earl's Court Road and found great food (unfortunately the prices with the dollar so down were not that great!) There are also some American fast food places like Subway. There is also a large Sainsbury's several more blocks away (a long walk). One of the two close markets was a Sainsbury Express. There is also a very good bakery. As for other places, one favorite was a fabulous Chateau (built in 1753! but very clean and comfortable--except you hated to touch anything!)in the Loire...in fact, overlooking the river and set in the midst of true tranquility (the Chateau de Colliers)offered B & B. I believe you can find it online. Another favorite, was booked through "Friendly Rentals" (though I know other agents also offer it) It was an apartment in Madrid called the "Rastro" and we found that one also very clean and comfortable and well located. If you would like I can forward details...however, believe it or not, I am about to leave for Denver, tomorrow (family reunion), so am in a bit of chaos. When I return, I'll look up details and forward to you. Again thank you for all you did to make a great stay in London! (especially all the added information you provided!) more later... Regards, Dian

2-215: 12 July 2010 at 11:33 AM

Hi Thomas. We very much enjoyed staying at the |Smith Street property and certainly would wish to stay there again on another visit to \london. Cristina was very helpful (We had an internet connection problem)We did not need to use the Car Service from Heathrow though. Maybe on another occasion. Not sure when we will both be back but Smith Street will be our first choice! Thanks for your help in processing the booking we made smoothly. Regards Graham

2-215: 12 July 2010 at 11:33 AM

Thomas Moore Sr, My sincere apologies for not responding earlier. We had a wonderful time in London and enjoyed staying at the flat, 2-15 Eaton Mews North. We were on the go most of the time but were always happy to return to the flat and happy to have the space to unwind, and so comfortably, versus in a hotel room. We loved the ease of the location and our teenaged son especially loved the array of "fancy" cars in the area. The wireless internet was very useful and worked well. The transportation from the airport, upon arrival, was seamless. Mr. David Norman was waiting and we were very happy not to have arrange this upon arrival, given our tiredness from the flight. We found him to be very knowledgeable and friendly. The same worked in reverse. Mr. Norman was there promptly, and maybe even a little early, and got us to the airport with lots of time for our flight. In fact, I believe we departed with less time, than recommended, but it worked well and we were happy to have a little extra time at the flat, and less at Heathrow. The check-in process with Vanessa, went well, also. Glad to hear the housekeeping staff were happy with the way we left the flat as felt it was as we found it. There were just a couple of minor housekeeping items we would have appreciated; face cloths, garbage bags and detergent for the dishwasher. We found the bed in the master bedroom to be firmer than we are used to however our fatigue compensated for this. Our schedule was busy with things like visits to the Tate Modern, British Museum, Globe, National Gallery, The Eye, Westminster Abbey and The Tower of London. One thing kind of out of the ordinary was the visit to the British Music Experience, in Greenwich and an easy commute by tube. Our teenagers were particularly interested in it but we all enjoyed it. Music and memorabilia from the 40's to present day with lots of interactive activities. The only suggestion I would offer to others is to be aware of tube station closures, especially on weekends, due to upgrades, I believe. After encountering this at Sloane Square we avoided it and went directly to Victoria Station which didn't seem to be affected. . It was the first visit for our kids and it turned out wonderfully, right down to the fantastic weather. We look forward to the next visit and will certainly share your information with our friends who are looking for accommodation in London. One final note, I found it interesting to see the name, WH McGibbon, on some of the mail delivered to the flat. This was my maiden name and not very common. Maybe we have a connection! Thanks again, for the great holiday. Regards, Barb La

2-215: 12 July 2010 at 11:33 AM

Thank you for your kind email. I am glad the housekeeper was pleased with us. We absolutely loved 215 Eaton Mews North. What a great neighborhool! The location was perfect - we walked many places and when things were too far, Victoria Station was convenient. Maggie the woman who let us in was there when we arrived and was helpful. We shopped at the local market (their ready to heat food was better and way cheaper than anywhere we ate out.) and found the kitchen pretty well stocked. My husband and I were a little nervous about renting a house on-line, but I would not hesitate to use Connections again. Your staff at headquarters was easy to work with and helpful. Our hot tip is that buses are free for children and the tube deeply discounted for kids traveling with adults who have purchased Oyster passes. Best wishes and thanks! Lydia

2-215: 12 July 2010 at 11:33 AM

Dear Tom & Becky, Just wanted to let you know how much we enjoyed our recent vacation to London. I truly believe one of the reasons we had such a fabulous week was our decision for our family of five to rent a flat instead of two hotel rooms. Having a "home" atmosphere with extra sitting rooms, a kitchen, Wi-fi, and other extras was so relaxing. It doesn't take long for the walls of a hotel room to "shrink" with two adults and three teenagers! Your property helped to make this trip a huge success. We appreciated the safe residential neighborhood with a grocery and pub just a few blocks away. Thank you again for your willingness to move our date by one day. We wouldn't have wanted to shorten our trip! It was a pleasure doing business with you. Sincerely, Mrs. Barton Williams (Sandra)

2-67: 12 July 2010 at 11:33 AM

-----Original Message----- From: May B Hollis [mailto:mayb.hollis@] Sent: Sunday, February 24, 2008 2:29 PM To: BHinze@ConnectionsMG.com Subject: Dear Becky, Just wanted to let you know that we loved the flat in London - clean, comfortable, convenient. It could not have been nicer. The girl who checked us in was super, Leorry (?) from New Zealand. We will definitely recommend your company to friends. It was a great trip. Thanks.! May B. Hollis Atlanta

2-67: 12 July 2010 at 11:33 AM

From: "Nancy Doane" Date: March 17, 2008 10:00:11 AM MDT To: TMoore@connectionsmg.com Subject: Re: London Reservation - Feedback Greetings Thomas, We had a wonderful stay at 2-67 Wilbraham Place. Because we were visiting family in Devon before our stay in London we didn't use the transportation from the airport - but the check-in process was very easy (especially in comparison to an apartment we rented in Paris). We tried to take care of the apartment as we would our own home. The apartment was lovely and the neighborhood was fantastic. We found the location excellent both for underground access as well as walking to many locations. Without a doubt we would rent the same apartment again and would happily answer any questions any potential renter might have. Thanks! Nancy Doane

2-34: 12 July 2010 at 11:33 AM

Hi Thomas: I did send you an email already about our trip saying how much we enjoyed the property -- it was fabulous. I travel to London monthly and have stayed in numerous luxury hotels in the West end -- this was every bit as nice and far more convenient for a family trip. We had lot's of space, could buy some food if we wanted. The Knightsbridge location was superb. The apartment was very clean and well-equipped and the gardens were lovely. It really was a magic holiday. I am sure we will be contacting you again for another trip. Regards, Ivor Elrifi

2-34: 12 July 2010 at 11:33 AM

Hi We left the Egerton flat this am. We had a great stay. The flat is lovely and very comfortable. We left the keys as directly. And, we broke a wine glass by mistake - sorry! We left some milk in the fridge. I hated to throw it out so maybe someone can use it. Thanks again Lucy Swartz

2-26: 12 July 2010 at 11:33 AM

Dear Mr. Moore, As you might well know from your records this is our 3rd stay in one of apartments in London. We were very comfortable and the apartments were always in excellent condition and very well equipped. Checking in and out went very smoothly as usual. As for the airport pick- up, this time everything went well according to schedule. Unfortunately, since we arrived on Friday, we were faced with 2 days of weekend plus a national holiday on Monday, and as a result we were deprived of housekeeping for 3 full days...we managed!! Whenever we travel to London we will always look forward to staying in connectionsmg apartments. Thanks for your concern, regards, Tammam Salam

2-26: 12 July 2010 at 11:33 AM

From: BJ Gerth Date: June 4, 2008 8:57:06 PM MDT To: TMoore@ConnectionsMG.com Subject: Re: London Reservation - Feedback Dear Sir, We very much enjoyed our stay at Draycott Place. As advertised, the property was a 5-minute walk from the Sloane Square tube station and the neighborhood was very nice (and mercifully quiet). The flat was MUCH larger than we thought it would be, even after looking at the on-line pictures, and very comfortable for the four of us (two couples). Our only regret was that due to the massive baggage snarl at the new Heathrow Terminal 5, we all made the decision to downsize our wardrobes and only travel with carry-on bags. We were glad of it when we arrived and were able to walk off the plane, straight through Customs, and right out. Our driver, Paul, was indeed at the airport although he almost missed us because we came out of Customs well before the time he thought we would (the baggage wasn't yet offloaded from the plane!) but eventually we got hooked up for the drive into town. He was so nice that we hired him on the spot to bring us back to Heathrow at the end of our trip (there were rumors of a tube workers strike, although that didn't come to pass). But we did have to forgo any fine dining during our stay as we didn't have the appropriate clothes. A shame, as there a lot of really nice restaurants in the area. I'm afraid I've totally forgotten the name of the lovely lady who let us into the flat and showed us about -- it was difficult to focus after that long trip! But anything she told us that went by us in a blur, we eventually figured out on our own so we were just fine. The key thing was literally being shown how the door keys worked, so we were okay in that department as that part DID stick in our tired brains. About the only drawback to the flat was the lack of a desk and free electrical outlet for using a laptop computer; we solved that by unplugging a lamp and using a small table at one end of the shorter couch for the purpose. The washer and dryer were very small (expected) and the drying cycle took a very long time (not expected), but we just used that as an excuse to hang out on the basement stairs and rest our feet some more. It was a bit of an adventure figuring out how to load laundry soap into the washer but again, we figured it out (someone else hadn't and had left a bit of a mess behind in the soap dispenser). As good guests we were most careful to put everything back as we found it, do the dishes, and empty the trash on our last day; we also left behind a bit of a treat from San Francisco for the staff. The London Underground is quite marvelous and extremely easy to navigate in; we were always able to find our way around. But we were glad to have engaged Paul to pick us up at Heathrow this first time; it was much easier to find our way over to Sloane Square and the station after a good night's sleep, instead of trying to locate the flat from the station end on top of an eleven hour plane trip! The nearby pub ("The Queen's Head") was a nice place to go in the evenings, although some folks might have been disturbed upon finding that it appeared to be a favorite hang-out for gays. As we're from California this didn't faze us at all, and the local clientele didn't seem to mind us being there, so a good time was had by all. London's museums were wonderful, the monuments were, well -- monumental! Hampton Court Palace was marvelous and Greenwich was charming. We were delighted when it snowed one day we were there, a real treat for people from the San Francisco Bay area, believe it or not! We walked our feet off yet still didn't see more than half of what we wanted to, so we'll definitely be back again sometime! BJ & Don Gerth Benicia, CA

2-68: Review of 2-68 Cockspur Street 10 July 2010 at 03:33 PM

Thomas Moore, Sr We emailed Becky after our arrival home-maybe you didn't get a copy. We very much enjoyed our stay from mid April to mid May in this flat(our best London flat ever). It was a bright, clean, well maintained flat with a fabulous view down the street to Trafalgar Square. The central locatiion was a great convenience to walk to some West End shows,our daily walk in St James Park and to the grocery store. The tube staiion was so convenient for our out of town excursions. This was mainly a walking holiday as we have seen the "touristy attractions" on previous visits. We decided to take the tube from the airport which worked very well. The best thing ever, even though our plane arrived late Cristina was there waiting to show us around. That meant a lot to us. It was a pleasure to deal with your company -from booking a flat to your staff doing an excellent job of seeing to our comfort. You made our holiday a real joy! Russ and Judy Smith

by Anonymous

1-28: Review of 01-28 Hay Hill 9 July 2010 at 10:20 AM

What a find! This flat is in an excellent location, very nicely equipped and furnished. Close to the well served Green Park tube station, and within an easy stroll of the West End. Loads of amenities in the neighborhood, with a Starbucks literally steps outside the front door on the threshold of a pedestrian street lined with shops and restos offering several types of food. A full service Sainsbury's grocery (with fresh baked goods each morning!) is just a block from the flat, and a Marks & Spencer with loads of convenient prepared food is right at the tube stop.

by Anonymous

1-27: Review of 1-27 Hay Hill 9 July 2010 at 10:20 AM

Tommy and I were delighted with the apartment on Hay Hill! Such a light airy living area and a great deal of storage space, which was much appreciated. Plus the location was terrific.

by Susan Smith

1-118: 1-118 Chelsea Manor Street 8 July 2010 at 09:49 AM

We had a really marvellous stay in April and I wrote a very long comment on 1 July. Unfortunately, it looks like it didn't get through to you. That's a shame b/c I took quite some time to pass on our thoughts and hints for future guests. Anyway, thank you for the opportunity of enjoying this lovely place. We had a wonderful time. Kay Barralet, Canberra, Australia

by Kay Barralet

3-51: 3-51 Tufton Gardens 6 July 2010 at 10:04 AM

Just a note to let you know that our visit to London, staying at the Tufton Street apt for five nights, was wonderful. Having a base so close to Westminster was excellent, and the apt was clean, spacious, and well equipped. I loved hearing Big Ben, and while the city was mobbed with people, the neighborhood around Tufton was quiet. Our two teenage children enjoyed everything we did--seeing the sights, going to theater, punting on the Cam when we took a daytrip to Cambridge, etc. Our only "complaint" was that the jetlag meant we wanted to eat supper late in the evening (8 or 9 pm) and most everything around Tufton was closed/deserted by then. Other Americans who stay may want to scout out restaurants in the busier parts of the city, and plan to eat there before returning to the apt for the night. Again--many, many thanks. We hope to return to London, and will definitely use your services again. We will also recommend you to any of our friends/family who plan to travel! Best, Rachel Fink

by Rachel Fink

3-51: 3-51 Tufton Street 6 July 2010 at 08:55 AM

Dear Mr Moore, I am, at last, writing in response to your emails enquiring about our recent trip to London, during which we rented two properties managed by London Connection, namely 3-51 Tufton Street, and 3-53 Parliament View. Please excuse my tardiness in replying to your communications. Upon our arrival in London on the 25th April, after the usual long and tiring flight from Perth, we were greeted by our driver, Joe, and to our delight our daughter, who came out to surprise us. Joe was wonderful; friendly, helpful and most obliging. We spent the drive to Parliament View being regaled with amusing anecdotes of the various places of interest we passed en route – exhaustion was soon forgotten! Our daughter, Alicia, had taken possession of the keys to Parliament View, so we were able to just walk into the apartment and relax. We travelled with another couple, who were visiting London for the first time, so you can imagine their great delight upon seeing the outlook from the apartment; that is not to say we too, were not awestruck!!! Seven days were spent at Parliament View; the apartment was clean, well stocked with towels, and perfectly situated for our needs, being walking distance to many of London’s sights, and very near bus stops. My husband, who travels with his computer, was delighted to have access to broadband, so all in all, this location was a “hit”. Joe drove us out to the airport when we left for our travels through Ireland, and upon our return, another of your drivers, David, met us. He, like Joe, was friendly, helpful and obliging; both drivers could not do enough to make us feel welcome. Christina met us at Tufton Street, where we chose to stay for the second part of our stay in London. I cannot speak highly enough of her gracious hospitality. She showed us all through the apartment, pointing out the various features, and when we had to call her back again that same afternoon with a couple of problems, she was incredibly obliging, arriving promptly, and solving our queries with great patience. During our stay I had occasion to ring and request a new iron, as the one in the flat was leaking water; by the time we arrived back at the flat that afternoon, a new iron awaited us. What service!!!! My husband, who loves to go for “very early” morning walks (before the workers and tourists set out), took great delight in walking with our daughter, from Tufton Street, past Westminster Abbey and on to Trafalgar Square where they would sit for a few minutes enjoying an early morning coffee together, before returning to the flat. WOW!!!! Apparently, at that hour there were few people about; what a wonderful experience, to be in a place with such history, and have it almost to oneself. The location of this flat was superb; numerous bus routes were close by, and Victoria Station was less than a 10-minute walk. Although it didn’t have the views like Parliament View, being on the fifth floor gave one a pleasant outlook across to the tower of Westminster Cathedral. Waking up to the sounds of Big Ben was another thrill. The flat itself was again clean, and well stocked with clean towels, and its facilities were ideal for our needs (including broadband access!), as well as being delightfully spacious, especially as our party consisted of five adults. You asked for suggestions of “discoveries”; it is probably well-known, but I had not heard of it – during our walks in and around Tufton Street, we stumbled upon the Bluecoat School. It seemed a little out of place, this little building which was apparently once a school (obviously!!), but it now houses a National Trust shop, and Alicia and I discovered a lovely variety of items that were suitable as gifts and mementoes (much to my husband’s disgust!!). Another discovery, at least for us anyway, was the Geffrye Museum; free entry, with a very interesting display of the changes in furnishings – doesn’t sound interesting on paper, but rooms have actually been furnished from times past up until the present, there is a lovely garden to walk through, a gallery, a gift shop, and cafe. We had to take three different bus routes to reach this museum, but that in itself was interesting – what better way to see London than from the top of a double-decker bus!! On our last evening in London, we dined at Osteria Dell’Angolo, a nice little Italian restaurant in Marsham Street, one street away from Tufton Street; good food and good service. We left the flat on the morning of the 21st May, and again Joe was our designated driver. We felt like old friends. Finally, I would appreciate it if our thanks could be passed on to all your staff; the drivers who took such great care to meet us, Christina, and also Becky, with whom we communicated on a few occasions when making the booking with London Connection. I discovered London Connection by sheer accident when I was searching for self-catering accommodation after we had decided to travel to London with our friends; I will have no hesitation in recommending your company to anyone – in fact, I have already done so. I would also like to compliment you on your “blog”, which I read with interest. As Alicia continues to work in London, we will no doubt be visiting again, and we would not hesitate in using your company. Yours sincerely, Pattie Donovan (and Brent and Alicia, and Michael and Maureen Lennon)

by Patti Donovan

2-44: 2-44 Ovington Gardens 6 July 2010 at 08:38 AM

We had a wonderful time in London and the flat was as good and even better than we had hoped for. Our ride from the airport was relaxing and informative. The location at Ovington Gardens was perfect and I would happily return or recommend it to others. I would love to come again to London.

by John Ricketts

2-68: 2-68 Cockspur Street 4 July 2010 at 10:40 PM

Hi, We loved the apartment we stayed in that looked out at Trafalgar Square. We found it on VRBO. It was the best location for EVERYTHING. The apartment was so perfect for 2 couples. It was modern and roomy and had a great view of London below. The gal who met us took a lot of time explaining the keys and the appliances. She was right on time for our meet up and our departure. It was nice to be able to do a little wash and to use the phone with our phone card. I wish we had stayed there longer. We will next time. And best of all the "Price Was Right"! Nancy Hamm

by Nancy Hamm

2-24: 2-24 Donne Place 2 July 2010 at 10:09 AM

This past May we were in London for almost 2 weeks, and we stayed at the Donne Place property for that whole time The pick-up service at Heathrow was excellent; in fact we thought the driver was the best yet. He was prompt, knowledgeable, friendly, and very helpful. The check-in process was also outstanding. As I think I mentioned in an earlier note about the property we stayed in last year, your check-in staff could not be improved upon. They are very pleasant to deal with, knowledgeable about the property, and very helpful in general. We thoroughly enjoyed 2-24 Donne Place. It was especially nice to have a whole house to ourselves! Our son spent some of the time with us, and the layout of the property allowed for him to have a floor to himself, my husband and me to have a floor to ourselves, and a floor in common that has a living area, kitchen, and dining area. The location is fantastic for restaurants, shopping and visiting museums, and for public transportation to other parts of London. There are many very good restaurants within easy walking distance of the flat, offering a wide array of types of food, from seafood to French cuisine to Italian, American, Oriental, and others. We thoroughly enjoyed our stay there! Paula Haddow and Dr. James Haddow

by Paula Haddow

2-23: 2-23 Palace Street 2 July 2010 at 09:35 AM

I tried to send am email earlier, but perhaps it did not make it to you. Sorry that I will forget the specific names, but I can describe the individuals to you so you can identify them. 1. Pick up at the airport was great. One of David's folks picked us up right on time and at the agreed location (rental car agency-not the main airport). His vehicle was plenty big enough for four of us and our luggage. He knew exactly where he was going and was calling the person who would let us in to make sure that she was there-she was. We also used the same driver to return us to the airport after the visit was over. Again, he was right on time and very professional. I would highly recommend the service to your customers. 2. The young woman who let us into the flat as also very good. She took quite a bit of time to show us around, describe all the appliances etc to make sure we were comfortable with how things worked. She told us where to find groceries, exchange money, you name it, she gave us good advice on the subject. She also gave us a cell number in case we needed any help during our stay, which we did. 3. We had one minor problem with a toilet during our stay. We called the cell phone and she had someone over to fix the problem promptly. We happened to be there when the man came to fix things, but we would have been comfortable in having him fix it even if we were not there. 4. Flat was really wonderful for what we had in mind. It really is right across the street from Buckingham Palace. It is very close walking distance to Westminster and all of those things, Victoria Station for the tube, and lots of places to buy supplies etc. Location could not have been better for us. The two bedrooms and two baths worked well for us. Yes, one bath is very small, but it does have all the essentials in it. The common area is plenty spacious and the kitchen is actually pretty big. Plenty of room for four adults (two couples). It would also work for a family of up to six. Probably not beyond that, however. All in all a very good experience which we would repeat for another vacation. Let me know if you have questions. And, yes, we really did try to treat the place as our own. So, if she noted we left it in good shape, that was certainly our intention. Jim Burns

by Jim Burns

2-215: 2-215 Eaton Mews North 2 July 2010 at 09:30 AM

Dear Mr. Moore and the staff at London Connection, Thank you for your request for feedback. It is a lovely reminder of the pleasant days we spent at your property at 2-215 Eaton Mews North. John and Julie Durney and Jeal and I enjoyed many things about your townhouse, including the comfortable sitting room equipped with a piano, the privacy afforded by the up and down bedrooms and the interesting furnishings. Checking in went very smoothly and your staff was efficient and helpful in allowing us to leave our bags in the house early. Christina met us at the apartment and provided us, in a timely and pleasant manner, with all the information we needed to use the facilties . We would like especially to commend David Norman, our driver, who provided us not only with the information we needed but also many insights into the areas we drove through. All in all our stay for the short visit was most enjoyable. I would only mention one possible danger in the upstairs bathroom. The tub is quite slippery and I would recommendthe the addition of a bath mat to avoid slippage. We would certainly contact your group when we plan another trip to London. Cordially, Rachael P. Sugarman

by Rachael Sugarman

2-23: 2-23 Palace Street 2 July 2010 at 09:10 AM

Dear Tom, I had originally made reservations for a hotel near Paddington which was re-opening after several months on renovations in November 2009. I thought price was OK, and felt confident that a freshened up accommodation would fit the bill. In January I went to Trip Advisor and checked out their opinion page...opened not quite finished and several comments included dirty carpeting. .. an absolute turnoff for me. Now what do I do. I was planning a trip for my husband and myself and for my brother and his wife. My brother had had a quad bypass in June 09 and this was meant to be a celebration of recovery. He had never traveled overseas, but his bucket list included London and perhaps some countryside exploring. I wanted this trip to be special...and dirty carpeting did not play into that scenario at all. The second Sunday in January I started looking at hotels and was hoping I could find something that would not set us back more than $1200 each...$200/night does limit choices. Many places were already not accepting reservations at all for our time. Then I thought what about an apartment. First place I checked was a site that was across Tower Bridge. I sent an inquiry for a two bedroom, two bath. There website said they could not guarantee two baths...I asked anyway...and never heard a reply. I wish I knew how I found your site...it was just plain serendipity, my good fortune and our blessing. There was a list of properties available almost immediately and I clicked on #3 Rosscourt. I could not believe what I was seeing...and the price...about $850 a night per couple for a full-on flat. I know you enjoy eating out, but I find it rather expensive and my husband is a great cook. I knew we could save ourselves a fortune by eating in. I placed a call to your office and I do not know to whom I spoke...for I wanted to know what VAT would be...Shock of all, the price quoted was full price. I grabbed it on the spot...credit card number was given...and I was thrilled. Then panic set in...had a found a spot that was a scam...and you had my c/c number! When paperwork arrived from Ogden I felt much relieved...scammers would not go to great lengths once they had your money. To say you, your staff, and the great accomodations and location of #3 Rosscourt made our trip would not be an exaggeration. First of all, I must start at the beginning and dear, kind, knowledgeable Maureen Walker. What a great service you provide with your airport pick-up. It would have been a value even if the driver had been a "bump on the log", but to be so welcomed after a long twenty four hours of travel from Phoenix was like heaven. No trying to find transport, no having to drag bags through streets, and probably the very quickest airport to door service available. I wish I could remember the name of the patisserie and cafe a good five minute walk from Harrods going back toward V&A. She recommended it. We wanted good treats for after dinner dessert and this place did not disappoint at half the price of Harrods. The cafe was packed on Sunday afternoon, so I can only assume that speaks for itself as to quality. Please ask Maureen and put a little post on that "find." I thought I had read every one of your blogs before I left, but I do not recall this establishment. Maureen is an invaluable asset. She also picked us up on the 4th of May to drive us to Alamo to pick up our rental car to continue exploring England. She was super prompt and it was like meeting up with an "old" friend. God bless her she waited as we picked our car, packed it up, and they started fumbling with our GPS. She was waiting to help us out of Heathrow. I finally told her to go on. We were not being very apt at getting it working and I did not want her to be inconvenienced. Big Mistake. We finally got GPS up and running and it still took us 35 minutes to get out of the darn airport...it seemed every turn was taking us to terminal four. Bless her heart for volunteering...and pass on our dilemma to her if she is delivering inexperienced Yanks to car rental. Christina was not available when we arrived, but we were let in and told she would be there promptly...two let-ins at close to same time, but not close by location. It was no problem. We were able to check out our "digs" for the week and were thoroughly impressed. Really we kept pinching ourselves....we could find no fault. Still cannot. It is not posh, but oh so comfortable. There is nothing we wanted for. What is that real estate by-word: location, location, location. You are almost across the street from Buckingham Palace and you are not a five minute walk from Victoria Station with two major theaters close at hand...one production of Wicked, the other of Billy Elliott. Groceries are literally around the corner...M&S and Sainsbury Express close and a full on Sainsbury just down the street a bit. Cathedral Walk has several restaurants, including Wagamama. We only had one dinner out and it was at the Italian restaurant and was reasonable and excellent food and service. If you did not want to "cook" M&S has many meals packaged to go. The pub a half a block away was The Phoenix...now what was more affirming of the right spot for people from AZ...my brother actually lives in Phoenix, and we in the foothills about 35 miles NE. The apartment was a dream for four people who were on the go the whole time. Coming home, getting into comfy clothes, and having dinner was a blessing. We could relax, recall the days activities, plan for the next. It was great to be able to unpack and be settled in in roughly one hour. Christina was great with directions, but this is my major suggestion....one easily accommodated....a few laminated written instructions. She showed us how to work the washer-dryer combo, but when we went to use it neither my sister-in-law or myself could remember exactly how to make it work. For Americans, hearing washer-dryer sound like a dream come true...have everything washed at weeks end for our week on the road was planned for. Tom, it is quite small and try as we might drying was almost impossible. When we finally reached our friends house in Altrincham and realized their dryer was a condenser type, we wondered if that was our problem...we did not know how to empty, or even if there was a condenser. It ran forever and we still draped stuff over towel racks and radiators. We looked everywhere for a service manual and could not find one. We did not want to bother anyone on the weekend, so we muddled through. My husband and I were going to spend a month in UK so we had brought extra clothing so we did not need to use the washer, For sure, I know most Americans would expect more when you see washer-dryer listed on your appointments sheet. The same is true for TV...Christina warned us not to turn off cable/satellite and inadvertently we did and only got four channels thereafter. I know there was a simple way to jumpstart, but we could not figure it out. Personally for us, we did not need TV as we were not in London for TV...just wanted news and weather updates...and that we had, but it would have been great to get back signal. Also, again another laminated feature would be a channel guide...an easy to do plus. We did have one problem and as it turned out I might have overreacted. I had bought my laptop with me..to download pictures and yes, to follow your blog advice. I will continue to view this site often in the future just for the anecdotal and unusual articles you write. Day one no problem. Day two logged on, internet would not come up and what did I get...a list saying I had 54 Trojans! Panic...that had happened at home with just two Trojans and I not believing it, as I had up to date security, powered on trying to get rid of it. Long story short, it crashed my hard drive. Yes, I had backed up my documents and pictures, but by time our service tech had checked out my system, tried to restore hard drive and then had to put in a brand new one, I had spent a lot of money. So when this came up, I shut down my computer, never to open it again until I got home. Where did it come from? Your network? My security not being up-to-date for UK? I don't know. We had it checked out when we returned home and tech found no Trojans. It was a worry, because I wasn't sure if in short time I had it up, if any private info had been accessed. I called all our financial people and no one had accessed any accounts. This might have been a one in a million occurrence, but I wanted you to know that it did happen to me. How and why I do not know. I do know I missed being able to access your blog and to download pictures as we filled up digital cards. We just bought extra cards. These two things are small items, as it turned out. I would stay in this flat again in a heartbeat. We truly felt like we were at home. I cannot thank you and your staff enough for providing us with such an affordable, clean, centrally located apartment. I just wish I could work for you :). There is no place like London and I can understand why you travel there so often. One thing I would like to share with you...was the day trip to Paris on the Eurostar. When I found out that seeing the Eiffel Tower was another of my brother's bucket list items, I thought lets do it. Dale and I had made the trip, for the day, in October of 1996. It was a fun day and we saw lots...obviously just highlights but it was a great day. The train in '96 left Waterloo at 6:00 am so we were in Paris by 9:45 am. We took last train back at about 8:20 pm. That gave us a longer day. On May 3rd first train did not leave until 8:30 am...not in Paris before 11:30...definitely cuts down on time spent. This is what we accomplished, after a long time at Gar d'Nord trying to by some metro tickets...incredibly poorly staffed facility and since we had forgotten to tell our credit card companies of our plan to travel to France, we could not use credit card at machines...and machines only accept cc. We stood in line for 35 minutes for St Chappelle ... got to front of line and they post a sign closed for an hour. They could have posted sign at end of line, but NO. Then we saw Notre Dame, Eiffel Tower, and cruised the Seine..enclosed boat was a blessing as it was a very cold and windy day. We did have a fantastic dinner that truly was special. I would never advise anyone for a day trip again. The difference in 14 years was incredible. Definitely, do an overnight. It was almost $800 for our four tickets...that was buying them two months in advance. Well, Tom, hope I have given you enough feedback on the property. I have given your name to several of our friends and I hope they will consider using your service. If you have any questions or need me to clarify, feel free. Sorry it has taken me so long to write. We had terrible jet lag on our return and had a four day trip to my brother's beach house in Mexico and then just returned from a 10day trip to southern CA...where we lived for 36 years before Dale retired. I just kept saying I'll write tomorrow and it really did become TOMORROW. Enjoy the rest of 2010. You definitely helped made the first half of 2010 special for us. Sheila Christenson

by Sheila Christenson

2-215: 2-215 Eaton Mews North 1 July 2010 at 11:45 AM

Hi Thomas-- Our stay at Eaton Mews went well. We really liked the unit. It was such a quiet neigborhood. We hope to come back again soon. Warm regards-- Peter

by Peter

1-43: 1-43 Ovington Gardens 1 July 2010 at 09:12 AM

We arrived at 1-43 Ovington Gardens and after a slight mix up on our part. We did not realize that she was waiting inside in the flat and so we stood outside awaiting her arrival. Soon she realized there might have been bit of confusion came down and rescued us. She was wonderful and again showed us how everything worked and where everything was. It was a smooth transition to a lovely big flat. We are grateful to Lady Graham for allowing us to stay there. We have stayed several times in that building in a friend's flat, so it was almost like coming home. It is a great area for shopping, going to the museums, the parks etc. Harrods of course, is on most people's must see list. The food halls are a wonder and have come down in price. But if you want the same merchandise without the Harrods prices, walk past Harrods, past the Knightsbridge tube station right next to it, to the other entrance of the Knightsbridge tube station at the corner of Brompton Road and Sloane Street and cut through to Harvey Nochols. As for museums, The Victoria and Albert Museum is a couple of blocks away and the Museum of Natural History is amazing even if only appreciated for the unique building it is in. There are lots of places to eat from sushi to Lebanese but one of our favorites is just outside the South Kensington Tube stop, the South Kensington Creperie. Of course no trip to London is complete without a trip to Leicester Square (pronounced 'Lester Square'). It is where the movies all have their London Premiers and the location of the half-price ticket booth for West End shows. A word of caution- don't be fooled by the "Official Half-Price" booth signs just outside the tube stop. The real Half-price booth is in the small park which is Leicester Square, in front of the Odeon and other cinemas. Go around behind the tube stop, or just follow the crowds. It's over to one side with a running LED sign that says which shows are on half-price for that night. We loved our stay. Clinton and Michiel Cavuoti

by Clinton Cavuoti

1-21: 1-21 Smith Street 1 July 2010 at 09:11 AM

We did not avail ourselves of the Heathrow pick up service. The check-in process went very smoothly and she explained the workings of all of the appliances. For the first time I think I might have an idea about how to work the combination washer/dryer for clothes. Since we'd only seen them in London, they were a big mystery to us. (That was a wonderful perk by the way, as we stayed two weeks.) 1-21 Smith Street was a lower flat which was wonderfully quiet even though it was just off the main road (King's Road) through Chelsea. We had never stayed in Chelsea before (only Knightsbridge and South Kensington) and we really enjoyed the area. The tube stop was a comfortable distance. On Saturdays, there is a wonderful street market off Sloan Square. Everything from farm fresh vegetables to raw oysters and the most decadent cupcakes you've ever eaten! Pure bliss. Plus the food super market was right up the road and had a great selection of everything. There's also a Mark's and Spencer Simply Food close by and Paul's Boulangerie to pick up fresh food ready to eat and bring back to the flat. We did not get to try the owner of the flat's Italian Tapas bar but intend to the next time we are there. After five nights we moved over to 1-43 Ovington Court, an area we are much more familiar with, and bid our first "home" a fond fair well. Clinton and Michiel Cavuoti

by Clinton Cavuoti

1-119: 1-119 Duke of York Street 1 July 2010 at 09:10 AM

Dear Mr. Moore, Thanks to the London Connection I had a very satisfying experience in London. The staff was exceptionally helpful and professional, from Becky Hinze to the driver who met me at the airport and the person who showed me around the apartment. The apartment was in an excellent location, very clean and had every convenience I needed. I was much more comfortable at 1-119 Duke of York Street than I would have been in a hotel. London Connection is an excellent value for travelers. I have already recommended London Connection to friends and will contact you the next time I plan to travel to London. Many thanks, Andrew Raftery

by Andrew Raftery

1-118: 1-118 Chelsea Manor Street 1 July 2010 at 09:06 AM

My husband and i spent a week in May at this flat and found it very comfortable. The location was good, close to grocery, restaurants and not too far to the tube. We have stayed with you 4 times now, all different flats and have been very pleased with each one. Christina, who welcomed us and showed us around the flat, was very gracious, relaxed and accommodating. The only suggestion we would make is request the owners put a clock in the bedroom or living room. We will return to London and will definitely book our lodging with you. We wish you much success. Carla & Ron Kalil St Simons Island, GA

by Anonymous

3-51: 3-51 30 June 2010 at 08:25 PM

My husband, two adult daughters and I spent a lovely week at the Tufton Street flat. It was in a great location and very well stocked with anything one would want. It was like going to a friend's home. Our ride from the airport was painfree, very pleasant. Check in was quick and easy too. The rooms were large, it had great bathrooms, and a beautiful kitchen. We would definitely consider staying there again on a visit to London.

by Judy Faust

1-43: Review of 1-43 Ovington Gardens 30 June 2010 at 02:40 PM

Our stay was wonderful. The airport pick-up, location and price were great. The flat was very comfortable and the apartment building was secure, quiet, and private. I would stay there again. Christina was very thorough and I REALLY appreciated being able to call her for help with the phone system! Also very much appreciated 2 twin beds which I discovered was hard to find when I searched for lodging. Thank you to all who made our trip so enjoyable.

by Anonymous

1-21: 30 June 2010 at 10:53 AM

We really enjoyed our stay in Smith Street. The location was fabulous. As we were already in the UK - we spent the first week driving around the midlands and Wales - we drove to the apartment. The housekeeper who met us there was very friendly and explained everything we needed to know about the apartment. All the appliances worked well and overall our every need was catered to. I appreciated the books and DVDs in the apartment... along with the travel brochures for local attractions. Perhaps some info on local restaurants - in Kings Road - would also be helpful. I left a couple of books for the next arrival. I would certainly recommend the apartment to friends and stay there again myself if it is available when I am next in London.

by Paula Morgan

1-25: 30 June 2010 at 10:49 AM

We stayed at the Hay Hill flat, prior to me moving to the Duke of York St apt. Check in service and pick up driver very nice and efficient. Flat was pleasant and comfortable - even if it lacked a little personality. Nice to have a spacious bedroom. I would rent this flat again.

by Joanna Slonecka

2-67: 30 June 2010 at 10:48 AM

My family and I enjoyed the Wilbraham Mansions flat (May 19-22) very much. Our aiport pickup and check-in went flawlessly, as usual. The ambience in the flat was marvelous -- we loved the old-fashioned English feel. The eat-in kitchen was ideal for us. The location was perfect -- only a stone's thow from Sloane Square -- very handy for tube, grocery shopping and restaurants. We would definitely stay there again.

by Dorcas Fulton

2-411: 30 June 2010 at 10:45 AM

We thoroughly enjoyed our stay at the Basil St. flat and were delighted by the large size of the very well appointed and maintained two bedroom unit. The airport pick-up at the Hertz rental facility was about half an hour late. The driver was not David Norman. The check-in process was efficient and pleasant. During our stay we discovered The Swan restaurant at The Globe Theatre, where we had lunch( then dinner during a later visit in June). The view across the river to St Pauls from the restaurant is very striking with all the movement up and down the river, and the menu has English food prepared well.We recommend it. We hope to use London Connections on our next visit, possibly in November.

by David Spence

2-2: Review of 2-2 Beaufort Gardens 30 June 2010 at 10:44 AM

Dear Thomas Moore We very much enjoyed Beaufort Gardens. It is a lovely apartment and ideal for us travelling with two grandchildren of 12 and 14. The boy simply loved walking the street looking at all the very expensive cars which we seldom see in Denmark due to very high carprices (a car is taxed 200% with us).We were met at the airport by a very friendly driver who also took us back. Christina was very helpful when arriving to the flat so we have been very happy for the excellent arriving service. We had most of our dinners at the small nearby restaurants which are all very good but not outstanding. Travelling with young persong we did not expect it either. All in all we are very happy and will no doubt contact you for our next London visit. Best regards Mogens Kjær

by Mogens Kjaer

2-215: Review of 2-215 Eaton Mews North 30 June 2010 at 09:23 AM

We enjoyed our stay at this property very much indeed. The location was ideal. We were within walking distance, actually only a five minute walk, of a Waitrose store and several fine restaurants. Above all, we were pleasantly surprised by how quiet it was in the flat and in the mews. Considering we were in the center of London, not far from Sloane Square, this was an extra bonus which enhanced our enjoyment of the flat. Jens Rieckmann David Perkins

by Jens Rieckmann

3-53: Review of 3-53 Parliament View 30 June 2010 at 09:23 AM

We had an outstanding stay at the Parliament View apartment during our stay in May. The apartment was all that we desired, close to transportation, enabling us access to all the sites and places we wanted to visit. And the View is to die for! Maureen our driver was prompt, and very informative. We enjoyed her and our let person. Both gave very good advise and instructions. It was clean, well equipped and there was plenty of room for the four of us. Just a wonderful experience. We would highly recommend this property and hope to go back to London and stay there again. Sincerely, Carol Sullivan Pleasant Hill. CA

by Carol Sullilvan

2-11: 2-11 Palace Gardens Terrace 29 June 2010 at 10:01 AM

We had a wonderful experience. It is a great area and thee flat is perfect. I would recommend it to any one.

by Ralph Hale

2-23: 2-23 Palace Street 29 June 2010 at 09:58 AM

We had an absolutely lovely stay at this delightful apartment and hope to be back again! Please convey our thanks to the staff as well. Best, Meera Krishnamurthy

by Meera Krishnamurthy

2-23: 2-23 Palace Street 29 June 2010 at 09:22 AM

We stayed at this property for 5 days in May 2010. It is a perfectly located apartment, furnished thoughtfully and tastefully. We have rented similar places in Paris and Rome and this one was superior in every respect. A friendly and helpful driver(we opted for the airport pickup and drop)picked us up from the airport, someone was waiting at the apartment to show us the place and explain everything including point out grocery stores etc. The kitchen even has a washing machine and the extra bathroom is a boon. Our family of 4 had a delightful stay and we would certainly visit again and recommend this property to anyone.

by Anonymous

2-67: 2-67 Wilbraham Place 29 June 2010 at 09:19 AM

We are pleased to comment on an excellent experience from beginning to end with LONDON CONNECTION. First, your questions. 1. When you arrived, did you find the transportation from the airport pick-up service efficient and helpful? Definitely, this was outstanding and a most appreciated service. After a long flight, we were tired and the prospect of dragging luggage onto the Paddington train and then getting a taxi to the flat was daunting. With your service, a two-minute walk to locate driver David Norman was all that was needed. He took over; he was very helpful, informative, and operates a cavernous and comfortable Mercedes van-taxi; At the suggestion of your Becky Hinze, we engaged him for the return from the flat to Heathrow. 2. Was your CHECK-IN PROCESS efficient and helpful? Very much so. The porter helped us and Maria gave us a complete “training session” on the flat, the area and such. The documents left for our guidance were helpful (as was your web site and its links when we signed up for the flat.) 3. How did you enjoy the property at 2-67 Wilbraham Place? Very much. Our daughter was with us for the first week, and after that, our son, who lives in London but is a 45-minute trip by tube, stayed with us a for several nights. The flat and its very complete furnishings and kitchen made a true “home away from home.” The flat is on the ground floor near the building entrance, which is excellent. The location on quiet corner near busy Sloane Square is perfect. The shower is small but very good. Temperature control is excellent. Security is excellent. We can recommend it without any reservation (no pun intended.) The furnishings, art, and ambience made it feel as if we were staying with old friends. The wi-fi was vital to us. The Iceland Volcano ash problem was at its peak, and our ability to use our computers to monitor everything was important. The only negative is that Sloane Square and the upper King’s Road area do not have many economical places to eat. For food shopping and take-out, there is an excellent Partridge’s (but not the lowest price) just a few blocks away. For tube access and walking, the location is excellent. Taxis are readily available at the rank in Sloane Square but are expensive. There are drug stores, ATMs, and other stores nearby. Becky Hinze of your US office was really helpful and we thank her for her assistance. Finally, the price is fair and proper. For us to have hotel accommodations instead of the flat, we would have spent a lot more and not have had the "Home away from home." Bert and Rosemary Melcher Denver Colorado

by Albert Melcher

2-120: 2-120 Draycott Place 29 June 2010 at 09:16 AM

We had originally reserved a flat on St. Martin\'s Lane however upon arriving, found the elevator wasn\'t functioning and would not be throughout our stay in London. Since my husband has a heart condition and my sister-in-law had just had hip surgery, a third floor flat would not do. We were offered an alternative flat at 2-120 Draycott in Chelsea. This unit, also on the third floor, was delightful!! While it is located in a more residential area of London it was just a few blocks from a tube station, a grocery market, Starbucks and other similar essentials. We had dinner one night at The Botonist, a restaurant located between the apartment and the Tube station. The food in this restaurant was not inexpensive (considering the exchange rate between the pound and the dollar) but it was wonderful so worth the expense. Until we ate here, I was unaware that England has some wineries. Since I live in Sonoma, California, squarely in the wine country of California, I was very anxious to try the English wines and champagne. The wine was lovely. It was light and fresh rather like a Pinot Grigio. The champagne too was very refreshing and had lots of bubbles. I don\'t especially like the acidic affects of tannin in my wine/champagne and was delighted to find that this winemaker\'s wine is very light on tannin. A perfect complement to our seafood meals. I will certainly want to visit the winery next time I\'m in England!

by Susan Goggin

1-46: Review of 1-46 Parliament Square 29 June 2010 at 09:04 AM

We stayed at your Parliament Square flat in early March, and were very well pleased with the accommodations and especially the service we received from Cristina. The only suggestion we have is that a radio/alarm clock should be bought for the bedroom. Thank you, David Feit

by David Feit

2-67: 29 June 2010 at 08:50 AM

We had a wonderful stay at 2-67 Wilbraham Place. Because we were visiting family in Devon before our stay in London we didn't use the transportation from the airport - but the check-in process was very easy (especially in comparison to an apartment we rented in Paris). We tried to take care of the apartment as we would our own home. The apartment was lovely and the neighborhood was fantastic. We found the location excellent both for underground access as well as walking to many locations. Without a doubt we would rent the same apartment again and would happily answer any questions any potential renter might have.

by Nancy Doane

2-23: 2-23 28 June 2010 at 12:50 PM

Hello, The location of the apartment was great! We walked to the majority of the sights we visited,(ie. Parliament, Big Ben, Westminster Abbey and Buckingham Palace). The tube was a short walk and the train(to Hampton court) was also in walking distance. The food in London was excellent. We ate at several good restaurants that did not "break the bank". I can tell you the names, but not the addresses. Bella Italia was delicious--within walking distance. Around the corner(away from Buckinghanm, in the Mall area and up the escalator is Wagamama--wonderful surprise. We also enjoyed the Tate Modern restaurant which is a little more pricey, but worth it.(looks out onto St. Paul's Cathedral-which, by the way is a must to climb to the top, if you are able, beautiful vista(we had a 10 mile visibility that day)) That's it! All in all, we loved our London vacation and would most certainly return to this location,

by Mary Lou Sejud

1-118: 1-118 Chelsea Manor Street 28 June 2010 at 12:46 PM

Lovely apartment. We really enjoyed our 10-stay in this area where we found several nice pubs. I would have let-in people mention Pret a Manger and Paul just down the street. Both were excellent. To relieve the stress of a early flight departure we hired the nice man who picked us up at the airport. We were met at the airport and then handed over to a young woman who showed us how to use things. As you know, a person can only remember so much at one time so when I got around to using the washing machine one night, I was a little befuddled. Written directions would be nice. As Waitrose is so close, having those hours in the apartment would also be nice. They were really open later than she said which worked about perfectly for us. She did not code my ipod correctly, but I kept fiddling with it the next morning and miraculously we got service. Otherwise, we would have called her. The number on the wifi box and the info sheet at the apartment did not match so it is very difficult to tell the difference between the symbol for the number one and a lower case l. Her advice for using the library was very helpful. We went there to have our boarding passes printed up, and they didn't even charge us. When we travel, we always bring extra wire hangers so we left those behind. The top right knob on the dresser kept falling out, but no big deal. When you refurnish, I would consider a softer sofa. That was the only major discomfort we had. We loved the little TV. We would turn in each night to listen to the election news. We just wish the weather would have cooperated a bit more as it was 50 fahrenheit degrees, overcast, and windy most days. Being desert people we were a bit chilled despite the 4 layers of clothing. We caught a cough and a French friend back home recommended what to buy and to bring her some home as that product is not available in the US. Always love a opportunity to shop!!!! We were treated very nice by everyone, and we particularly enjoyed going to the theatre. We hadn't seen Phantom or Les Miserables. Never got the hang of the coins. Clerks were so patient with us. I heard about your company from someone on Rick Steves' website so we were very fortunate. I really enjoyed reading the blog, too. London certainly has changed since I was there in October 68 (Europe on $5 per Day) and July (74?) when you were having a heatwave. We have many happy memories of our visit to London and the comfort of the apartment. Thanks so much for letting us stay. Sandy Funk and Dan McCarthy May 1-10. -

by Sandra Funk

1-1: 1-1 Craig's Court 28 June 2010 at 12:05 PM

This was probably our 6th trip to London and this was the best lodging arrangement that we have ever had. We arrived in London by rail and took the Underground to Charing Cross and walked the short distance to 1-1 Craig's Court. We had called Cristina earlier about our expected arrival time and she met us right as we expected. The apartment is much larger than we expoected and had everything we needed. It is right in the middle of everything to do in London with easy access to several Underground stations and easy walking to most of the usual sights. There are Tesco and M&S food stores nearby with very good prepared-for-cooking dinners so we ate most of our meals in the apartment. We especially enjoyed the evening walks along the Thames and close availability of the museums. Everything about the place at 1-1 Craig's Court was better than we expected. We highly recommend it for anyone willing to take care of themselves. It was well worth it. John Indianapolis

by John Ellis

1-15: 1-15 Upper St. Martin's Lane 28 June 2010 at 12:04 PM

My wife, myself and our 16-year-old son stayed at this flat the last week of March 2010 and loved it. The location is outstanding -- two blocks from Covent Garden, a block from Leicester Square tube station (that's the same tube line that goes to Heathrow), close to the theatre district, Soho and so much else -- right in the centre of so many things. My wife and I even jogged down to the Thames and along the river. Despite the central location and busy-ness of the area, the flat was very quiet -- having the double windows closed shut out most street noise at night when we wanted it quiet. The flat was perfect for our needs. My wife and I had a separate bedroom, our son slept either on the sofa or sofa bed -- and he had wireless internet. Having the in-suite laundry facilities helped us as we were heading elsewhere on our journey upon leaving London. The kitchen, while small, was just fine for our needs and we cooked a couple of dinners there as well as having breakfast there daily. The staff member who greeted us on our arrival was friendly and helpful, and filled us in on everything we needed to know. When we had a couple of questions a few days later, she was easy to reach by phone and again very helpful. We've nothing bad to say about the flat and will definitely stay there again -- rather than in a hotel -- next time we're in London. Richard Coquitlam, British Columbia, Canada

by Anonymous

2-215: 2-215 Eaton Mews North 28 June 2010 at 12:03 PM

This was our second time staying at 2-215 Eaton Mews, we rearranged our schedule to be able to stay there. The house is lovely and the area magnificent. Well situated in terms of multiple transportation options. Great amenities within easy walking distance--shops, restaurants, bakeries, etc. We had trouble with the washing machineand showers in the master bath are always an adventure-but all in all we love the place and wouldn't hestiate to return. The owners are most generous to share such a beautiful home with people they do not even know. The welcome orientation went very well and the arrangements for the driver to the airport were perfect.

by susan keeney

3-2: 3-2 28 June 2010 at 12:01 PM

Our stay in London was fabulous! Everything from start to finish with the London Connection made our trip incredibly easy. The flat at 3-2DOyley St.was in an outstanding location, close to Partridges grocery store and wonderful shops. It was also very convenient to the tube and bus stops. It is a very safe area of town. This was perfect for our family of 5 and we would definitely stay there again. It is an older flat but we felt it was very relaxing and quaint. It does have an older heating system that took adjusting to and there is no clothes dryer. Otherwise, we really enjoyed the space and location. We used the London Connection for transportation to and from the airport and were pleased with that as well.

by Terri Northcutt

2-26: 28 June 2010 at 11:50 AM

We had a most glorious time and really enjoyed the entire experience. The flat was well appointed and your staff more than happy to help us arrange groceries etc... We have shared the name of your organization with friends and family. I have no doubt that we will utilize your operation in the future. Both my husband and I travel frequently for work and we are just now taking our girls "on the road". This trip proved them both to be good road warriors so I know we'll be out and about as often as we can. Just as a note, you may find this interesting: During the same trip, we rented a flat in Paris through another organization, Vacation in Paris. While the sign up process was very good and the US based office staff personable... I found the documents and process on the Paris side to gain access to the flat etc... The materials were written in a condescending way and we felt that we were imposing to be there. It certainly was a bit of a let down from what we were used to from your company. I know you have flats in Paris and I= assure you we will go through London Connections for any future booking= s wherever your locations are. Thanks for the follow up.

by Anonymous

3-104: 28 June 2010 at 11:49 AM

Just a brief note to say a big thank you - the property in London at 39 Godfrey St worked out really well for us and we had a great time. It was exactly as the reports said - it just works. We will certainly remember this when we come to rent again.

by Alan

3-104: 28 June 2010 at 11:48 AM

We all enjoyed our trip to London so much, thanks in no small part to our stay at 3-104 Godfrey Lane. It is situated so well and, once we figured out the bus schedules, it was so easy to get to the Underground and go all over London! And because we had a 6, 8, and 10 year old with us, it was great to have our own space to let the children stay in their pajamas one day and sightsee later! One of the favorites of our two granddaughters was the Horse Guards Barracks, near the Churchill Museum. We went there after touring the museum and the girls were so taken with it, and the nice lady who was in the gift shop, that we made a second trip the next day to see the changing of the Guard there! You can get so much closer than Buckingham Palace. We also had caught the daily inspection of the Horse Guard the day before...who knew that Queen Victoria had such a temper! Hope this feedback helps...we went on to Paris Disney for a week with our family and got back to COLD weather and winter, and I forgot to post a thank-you for our stay. However, I have told countless people here about London Connection and think you may be hearing from some of them! And it gave us enough of a teaser to want to return soon.

by Faye Burke

3-104: Godfrey St. Chelsea, London Experience 28 June 2010 at 11:43 AM

Our family of six were so happy staying at 3-104 Godfrey St. for almost 2 weeks, and set-up by London Connections. We really felt like we were staying in our 2nd home in Chelsea. The arranged airport pick-up was ideal and on- time, and the check-in was also easy and right on time. The neighborhood was great--quiet, quaint, upscale and convenient--near bus stops, tube, restaurants and grocery store. Our grandson loved seeing all the neat expensive cars (Bentleys, Rolls, and Lamborghinis) on our street. The lay-out of the townhouse worked great for our family (5 adults / 1 child). The conservatory breakfast/dining area was cheery and bright (right next to kitchen). Our family reunion on Godfrey St was beyond our expectations. Please feel free to call me at 743-1100 for any more details. PS Thanks to Tom for recommending the west-end show We Will Rock You It was awesome!!

by Dr. Thomas L. Klechak

3-104: 28 June 2010 at 11:41 AM

We had an excellent trip to London and a very nice stay at the house on Godfrey Street. The location is excellent with easy access to buses on King's Road, and short walks to the Tube stations at either Sloane Square or South Kensington. For our family of 5, the house was very comfortable and allowed us all plenty of room to spread out for the two weeks that we stayed. On most days we would head out in the morning to visit a site, have lunch out, see another site, and then on the way back to the house stop at the M&S grocery store on King's road to pick-up groceries for dinner. The kitchen is well equipped and having most dinners in was pleasant and helped in keeping the costs of our trip down. We arrived by train from Paris, then took the underground to Sloane Square, and walked to Godfrey street. We called your contact from the train station and though we were arriving about an hour ahead of our appointment time, we were able to arrange to drop our bags at the house while the housekeeper finished up, and we went out for lunch. From there the check-in went very smoothly. As per other guests comments, we can confirm that the clothes drier does take a very long time (a small inconvenience). The only other negative or caution that I will mention is the stairs. The steps are shorter than most American stairs, and the carpet is slippery. Within the first 2 days both my daughter and I managed to slip and fall on them. Fortunately, neither of us suffered more than bruises - but it was a bit of a scare. Not sure if others have had any problems with this, but if so, it may be worth changing the carpet or at least cautioning guests during the check-in process to be mindful of the stairs. All in all it was a great place to stay, and we thoroughly enjoyed our time in this house!

by Jerry Gaul

3-925: 28 June 2010 at 11:40 AM

Bourne Street was very nice, and the location really could not be beat. Thanks again for moving us so quickly from Palace Terrace, it was great location also, but the internet was pretty major for my friend and myself. Just a few things, The Palace flat beds were very hard, just letting you know. Overall the experience was amazing and can't think of a better way to travel. I'm a hairstylist, and I've been recommending your website to anyone who's going to be traveling. I truly can't wait to go back. Here i thought that hockey was my favorite sport, but now I can't watch enough soccer.

by Robin Hunter

3-925: 28 June 2010 at 11:39 AM

Dear Mr. Moore, This was my first trip to London. And I must say it was most enjoyable. May 1, 2008 The flat on Bourne St. helped to make it perfect. The flat was adorable, neat and fit our needs perfectly. It was close to everything we wanted. Starbucks, convenience store, Tube, buses, shopping etc. Thank you for all your help. It's nice dealing with someone who is helpful and honest.

by Joanne Patrie

3-925: 28 June 2010 at 11:39 AM

I would love to give feedback on our trip and accomodations and I've forwarded your request for feedback to my roommates on the trip. We had an absolutely wonderful trip to London and the Bourne Street location was everything we hoped it would be. Just a short walk to Sloane Sq. and all the restaurants, shops and the tube station while feeling very neighborhood-y with a little side square just a few steps away with a Starbucks, interesting restaurants, meat shop and, on Saturday, a charming outdoor organic market. It was easy to come and go all day, returning to the apartment for a breather before the next round of sightseeing. My 15 year old son and I walked to Buckingham Palace and Big Ben the first day and Hyde Park and Harrods another day with ease. We were able to see so much of London thanks to our flat being right in the heart. As for the specific accomodations, the beds were very comfortable and with 2 bathrooms and 6 persons, we never felt 'on top' of each other. The only recommendation I would give would be to upgrade the pots and pans and serving pieces. I would also recommend very detailed written directions for the washer/dryer unit as this design was new to us Americans and it took us a while to figure it out. The let-in person did explain the use of the machine to us, but after a long night of travel, my brain was a bit foggy for such details so something in writing, perhaps laminated would be helpful. One of the things that made our visit so enjoyable and affordable was buying an Oyster Card for the week which allowed us to hop on and off the tube and the buses any time we wanted. We found the public transport very easy to figure out and we used it all day every day. We took the boat to Greenwich and absolutely loved that trip, walking off the beaten path and finding it a charming village. The naval or maritime museum was fantastic and could easily take a whole day. All in all, this was a very memorable experience. Thanks for helping us all along the way.

by Karin Conn

3-925: 28 June 2010 at 11:38 AM

The trip was great. We had no problem meeting up with our driver, who was friendly and efficient. There was a minor glitch once we arrived at the flat, which did not have sufficient sheets to make up all the twin beds, but that problem was fixed quickly. The flat itself was perfect -- clean, well-equipped, and ideally located. The owner obviously put in a good deal of effort in decorating, and we appreciated all the charming touches as well as the numerous guidebooks left for our use. The dryer was a bit of a challenge, but its inefficiency may just be typical to British units. On the whole, everything worked smoothly, and we had a wonderful time in London. Your company provided excellent service. Thank you.

by Elizabeth

3-925: 28 June 2010 at 11:30 AM

Hi- Just to let you know what a delightful time we all had at the Bourne St location. It was wonderfully equipped and so relaxing for us. The location couldn't have been better. Thank you for making our stay so pleasant

by Carolyn Holmes

1-28: 28 June 2010 at 11:29 AM

We were very happy with the unit. It was very elegant and tasteful. Beautifully located. Regards

by Robert Caddies

1-28: 28 June 2010 at 11:29 AM

We had a wonderful trip, beginning with David, who met us at the airport and took us to the flat. It all went so smoothly. We would recommend David to everyone. He also met us early on the last day and got us back to the airport earlier than we had originally anticipated because of the added security. He is such a pleasant person and is so capable in what he does, as well as being very knowledgeable about London. The flat proved to be in the wonderful location that we had expected. If anything, it was easier to walk to so many more places than we had anticipated. And there was a Sainsbury, a Starbucks, and a Pret within a block. We agree about Patisserie Valerie, and there was one only two blocks away on Piccadilly. And Fortnum and Mason's was only a block further with its wonderful food halls. The building was very nice, and the flat itself on the whole worked quite well for us. There were a few things that could be improved so that we would consider staying there again. The worst were the faucets in the bathroom lavatory. They were almost unuseable, as there was practically no water, especially in the hot water faucet. Also in the bathroom cold air came in around the window, so we pushed towels into the cracks to try to keep the cold air out. Finally, the bed pillows were quite old and hard. We can't use feather pillows, but we do like softer pillows. We did try to keep the place nice, as we would our own home, and are glad that they deemed it satisfactory. Although we have been in London many times, most notably when we spent a year in Oxford when I was on sabbatical, we did find some new things that we enjoyed. We finally got to the V&A and found it to be outstanding. We thoroughly enjoyed the new Medieval and Renaissance exhibits that had just opened. Our son probably enjoyed them even more than we did, as he teaches Medieval and Renaissance Literature. We saw the snuff boxes you mentioned in your blog, and we also enjoyed the cafe. But there were also so many other things we enjoyed that they are too many to mention. Finally the building itself is beautiful. The second day we were at the V&A it snowed. As evening approached and the lights came on, the courtyard in the snow was absolutely beautiful. The London Eye was new to us. Catherine, our son's friend, got complimentary tickets for us, and we found it to be a great experience. We also visited the Cabinet War Rooms and Churchill Museum and the Courtauld Institute for the first time. We would highly recommend both. We also walked the Millennium Bridge and visited the Tate Modern. Although we had visited St. Paul's Cathedral several times before, it had been cleaned since we were there. We found the interior, especially the ceiling mosaics to be far more beautiful than we had remembered. The new format at Westminster Abbey with the audio and the new sections were also an improvement. The Lessons and Carols Service we attended there on Christmas Eve was nice, but it was so cold that even Jean's silk long johns couldn't keep her warm. That may be part of the reason why we enjoyed the one we had attended earlier at St. Martin's in the Fields even more, but the acoustics we also wonderful there, and we could hear much better. We also enjoyed eating in the Crypt at St. Martin's. We could go on and on, but this is probably more feedback than you wanted. And yes we read your blog before we went, while we were there, and have read it since we returned. We enjoy reading your perspective on things and comparing it with our own. Keep up the good work. The two weeks we were there proved to be a wonderful Christmas holiday experience for us. Thanks for your help in making it so. Hope you had a great time there as well.

by Tom and Jean Halbrooks

1-28: 28 June 2010 at 11:26 AM

Hi Folks! Thank you for the grand reminder of our recent journey to London where we used your services to our greatest satisfaction. We LOVED the Hay Hill property and I have been wildly scheming on how to get back their as soon as possible. I know you offer many similar properties but for us, Hay Hill was perfect! We even thinking of spending the Christmas period in London if we can pull it off but that is in the very preliminary stage and subject to the number of pennies the US dollar and English Pound will give us for our Canadian money. At any rate, you are not forgotten by far! Thank you for a splendid stay in late January and February earlier this year.

by Barry A. Stewart

1-28: 28 June 2010 at 11:24 AM

We had a lovely trip. The flat was very convenient for sight seeing. We took the tube from Heathrow and had no trouble locating the property. We thought the museum at Somerset House was an extraordinary gem, although small, and highly recommend it to everyone visting London. Thank you.

by Claudia Richter

1-28: 28 June 2010 at 11:23 AM

The Hay Hill apartment (63) was wonderful! Truly wonderful. The location is perfect, the Mayfair area superb, and the apartment itself comfortable, large, and well appointed. Friends picked us up at the airport, so we did not avail ourselves of your transportation service. The check in was seamless, and the lady who met us was very helpful. My wife is a Londoner and I lived there some time ago, so we know the city well. One of the joys of Hay Hill is the ease of getting around. We were able to walk almost everywhere. Again, thank you...and we will call you next year when we visit London again!

by Ron Ulrich

2-68: Review of 2-68 Cockspur Street 28 June 2010 at 11:16 AM

We absolutely loved the flat! The location was perfect with everything that we needed within only a few minutes walking distance. The view of Trafalgar Square was wonderful! The flat also had everything necessary for a stay of any length. We will recommend it to anyone travelling to London. Christina was outstanding! She was very professional and informative, giving us all the necessary information about the flat. David was a wonderful driver! He provided excellent commentary on London while showing us the sites and providing suggestions on where to go and what to do. Our departure and arrival times were not the best, (late night and early morning) yet the staff of The London Connection never complained and were extremely friendly. Your team was a high point for our vacation that we will always remember. Thank You!

by Ted Edwards

1-118: 1-118 28 June 2010 at 11:03 AM

In April of this year (2010) My husband and I stayed twice at this Chelsea accommodation, for two weeks in two blocks 'split' by a five-day break to go off and do a coach tour of Southern England with Trafalgar Tours (highly recommended, well priced and great fun). On the day we arrived in London by train from Paris, the volcanic ash cloud had closed all airports in Europe, only we weren't aware of it. We could not figure out why the Eurostar terminal in Paris was awash with people running around with briefcases looking agitated! It was only when we saw the news that evening that we realised what had happened and that they were all trying to get over the Channel as the flights had stopped. However, notwithstanding the large number of people on the train and at the terminal, we had a smooth and comfortable journey which was mildly marred by a 40 minute delay. The queue for taxis was long at St Pancras, but we didn't know any better, not having been there before. In typical British fashion however, the "Queue Master" at the head of the line was directing passengers to the available taxis in a prompt and courteous fashion. We do not travel with a mobile (cell) phone or computer. Therefore, we had prearranged to meet someone from the LC at the apartment at Chelsea. When we arrive by black taxi from the station (about 30 mins late), someone was waiting for us (can't remember his name). He showed us into the flat and then Christina arrived shortly afterwards. She explained all to us and showed how to operate the appliances, etc. The apartment is a terrific place to stay in London. We would secretly like to say that we hated it and it was horrible so that it will be available anytime in the future we want to stay again - but that would be mean. It's comfortable and quiet (particularly with no overhead aircraft). When we stayed there, the building was covered in blue netting and scaffolding. There was to be a general repainting of the building. This seemed to be the norm for most of London - there is so much renovation work going on everywhere you go. It all looks most prosperous. The bed was heavenly - like the famous hotel chain's boast. The kitchen was great, well equipped and spotlessly clean. We tended to have a large meal out each day when we were out and about and then shopped at M&S or Waitrose for the pre-packaged meals, which were a treat for us and not what we are used to buying in Australia. OUr last trip to UK about 30 years ago was a classic example of the hideous British food problem back then - everything was over boiled and I don't think English people knew about salads or fresh fruit. My how things have changed now. Australians pride themselves on fresh and healthy food, but the English are right up there if the variety in the supermarkets are anything to go by. We were so impressed at how tasty the prepared dishes were and what a great variety of choice. Therefore, I used the kitchen every day. We also prepared our own breakfasts. I could not fault anything and we did not need anything either. What would have been nice though is some basic food supplies, such as teabags, sugar, coffee, flour, etc. There were sufficient cleaning products/washing powder/soap and toilet paper. I have noticed when renting accommodation all over the world (except the US, surprisingly) that the kitchen has little or no basic supplies, requiring one to have to go shopping for basics immediately. Anyway, perhaps it's a public health thing but I get the feeling the cleaner manages to stock his/her pantry on a regular basis with the leftovers! We liked the fact that the flat had nice art and antiques too. I was very taken with a series of paintings by an artist I was not aware of, but which I found interesting. Since I returned, I recently saw one of his works on "Antique Roadshow" on the telly - and worth quite a bit of money too, so I'm even more impressed! The owner has very nice taste and it's such a pleasure to enjoy comfortable surroundings as if it were one's own home. We met the concierge of the building - actually there were three of them and they were very helpful too. What amazed me that on our floor, with four apartments, there was a garbage bin in the stairwell on our floor and everytime I put out a garbage bag of rubbish, the bin was empty. Even if I put out another one an hour later, it was empty again. It was extraordinary how the caretaker knew my bin was being used and raced up to empty it each time. This was good, as it meant nothing was left to smell. On our floor was an exit to an outdoor, rooftop garden which was just lovely. Someone did an excellent job on maintaining planter boxes with flowers and shrubs. It was a bit too cold to sit out there (early April) but it was very peaceful and tidy. The unit block was exceptionally quiet and we occasionally saw people coming in and out of the foyer (which was security locked) but we did not hear any noise at all. It was blissfully quiet in the morning, allowing us a sleep in. We occasionally saw workers on the outside scaffolding which was a bit startling, as they could peer into the windows and catch us off guard, particularly going into or out of the bathroom. We really liked having two toilets, making it very comfortable if nature caught one short at the same time as one's partner. Also, it meant if one person was using the bathroom and nature called, you could use the toilet next door. Very civilized. We were able to leave a suitcase locked in the hallway cupboard when we went off on our little mid-stay bus tour. Another party was to have stayed whilst we were gone, but it turned out they were thwarted by the ash cloud and didn't make it to UK from the States. Anyway, the flat was lovely and clean again when we got back. What we loved about it - it was just up the street to the Kings Road with two fabulous supermarkets in walking distance which gave us everything we needed, including a good and reasonable wine selection. The local pub ditto. we only went there once but it was friendly and we enjoyed local drinks we otherwise wouldn't have tried - eg, a Pimms "Winter" served with hot apple juice which was just scrumbo on a cold day (very spicy and warming) and my husband enjoyed a few pints of the local ales. The best tip I have is this: As we don't travel with a computer, I wanted to check into my emails at an internet cafe or the like. There was not one anywhere to be found in Chelsea. I think the world has changed now and most people travel with a small laptop, unlike my backpacker days when we all went to the cafes to check our emails and check out each other. I asked staff in various shops and they did not know of one which had public access to a computer. I then went around the corner to the Chelsea Public Library. They let me join as a local member, citing the apartment address. It is free. They are the most delightful and helpful staff imaginable. The library is great, with newspapers and magazines available and comfy chairs if you wanted to sit and read. Anyway, they have some publicly available computers with internet access. It's free to members for up to an hour a day. Yahoo! I was able to prebook each day and check my emails. So now I tell my friends I have residency rights in the UK b/c I'm a member of the Chelsea Public Library. If you couldn't be bothered joining, you can still pay one pound an hour just on a casual basis and prebook a session. As they say on the ads, places are limited so book early. You'd usually have to book the day before to secure a slot. The flat has a limited telephone service (ie Christina said we could use for emergencies for local calls, but not overseas calls or mobiles). This meant we could check things with her, call for pizza or the like, call a minicab and book a restaurant. Very handy. We did not abuse this privilege. Just double check you have the right phone number as the number on the handset doesn't match the number on the confirmation booking sheet. We did not use the driver service, as we came by train into London. We then used a prebooked minicab to get to Heathrow. We were not aware of just how posh this area is. We walked everywhere, including up to Harrods twice and down along the river (past the Flower Show site) and over to Battersea. The buildings are great. The Kings Road is a wonderful place for wandering, browsing the shops, sitting with a coffee and pastry and just soaking up the atmosphere. It's full of beautiful young people on weekends - and so many babies we just couldn't believe our eyes. There is an enormous population explosion in London. Babies everywhere. It's so lovely to see (if a little hard on the ears). Down the other end, towards Fulham Road area, we found a terrific auction house and the day we were there (actually, we got lost and stumbled into it) they were conducting an auction of all sorts of junky furniture and object d'art. I can't remember what it's called. Lotts Street maybe??? Lots of fun. It was a bit of a godsend as we'd been walking for hours and I was a bit desperados for a loo, so was able to use theirs. The toilet was an antique one with floral patterns on the inside bowl! I've never seen anything like it and also a pull chain handle. Very Victorian. My husband, who is obsessed with antiques, was in seventh heaven and wanted to stay for the day but I said no, as he would have ended up buying furniture and no way to get it home. Another little gem is the British Army museum quite nearby which is a nice place to visit and interesting to boot if you're keen on things military. They also have a bookshop/gift shop and a warm little cafe with light, inexpensive lunches and decent coffee. Tip - if you're going for lunch, go early as there are quite a few older people there (mainly retired looking men) who are there using the research resources and they seemed to like to There are very good second-hand ("vintage") clothing charity shops along the kings Road and I bagged myself a few bargains. A Ferragamo down filled parka in my (large) size for 25 pounds ("you little ripper" as we'd say in Australia). That's fun too, as you never know what you'll find. The sizes are a bit small for normal women like me as Chelsea is home to half-starved, 100 foot tall super models. But the brands are quite extraordinary if you're lucky to find some treasures and they have bags and shoes too. Some of the prices are a bit steep (for second hand), but in one shop there was a young and very trendy French couple. She looked like a supermodel and actually, so did he. Anyway, they were going crazy buying armfuls of second-hand clothes. After having seen the prices in Parisienne second-hand shops, I'm not surprised that they come over for the weekend and buy up all the bargains in London. We invented a whole life story about them, including how they ran a little chic vintage shop in Paris and were on a buying spree for stock for it. All in all, we loved this place. We want to live there forever. We will certainly hope to stay there again if we visit London. I hope you lot never go there when I want to! Final tip - before you leave, visit the web and PRINT OFF a London bus map (or six) for the Kings Road, showing the stops and the bus numbers. We found this imperative. The usual London A-Z or other street directories don't have it and otherwise you won't know where the bus route stops. The buses from the Kings Road stops go to most of the tourist places, or if they don't then they are close enough and you can follow on by Tube. We loved the bus - it's cheaper than the Tube and you see everything, so it's free sight seeing as well as transport. Thanks for letting us stay. We'll be back when we can save up enough money to visit London again. kbarralet@mbfamily Canberra, Australia

by Kay Barralet

2-215: 2-215 28 June 2010 at 10:30 AM

It was a truly wonderful experience to have the privilege of living in this home away from home residence. The trust shown by the owners in leaving fine books and beautiful objects, including a magnificent piano, for guests to enjoy, was immensely appreciated. The apartment was very quiet and is set in an intriguing part of London-Belgravia, with fabulous access to the West End and close to exciting Kings Road, Buckingham Palace, and the glories of Eaton Square. A short walk away are fine restaurants of diverse character, great delicatessens, a large new Waitrose, and two exquisite pubs. The meeting service by David Norman at Heathrow was completely excellent, modestly priced, helpful and most friendly. The managers were equally proficient and most willing to assist wherever necessary. Thank you-an altogether great experience. Sincerely, Professor John Nieuwenhuysen Melbourne Australia

by john nieuwenhuysen

3-52: 28 June 2010 at 09:53 AM

Thank you for your e-mail to follow up on our stay at 03-52 Duke of York. What a terrific property. We were there to visit our son working in London , and he advised us prior to arrival that it was a unique property, strategically located. That it was. We had the most delightful time and just loved coming home to our "space". I wish we could visit more often, and would book with you again, based on the quality of the service and the property itself. Our driver was on time, provided us so much useful information, and even pulled into a shop to pick up a water for one of us early on the day of departure as we headed for Gatwick - most impressive. I'm afraid I do not recall his name, but he was so good to us. Again, our thanks for superb service and top notch accomodation. The McNallys

by Todd McNally

1-1: Review of 1-1 Craig Court (off Whitehall /Covent Garden)) 28 June 2010 at 09:40 AM

We had a great stay in London. We were greeted at the airport by our driver and taken promptly to the property. It was in a great location - less than a block to Trafalgar Square. The apartment was very reasonably priced for what we got - much more space than a comparable hotel room. It was nice to have a kitchen so we were able to eat some meals in the apartment. We were in London when the trouble with the Iceland volcano started. The London Connection was exceptionally accommodating to us during our delay (we were in London for an additional 9 nights). They were able to move us to another property during our delay. We were charged the same great rate that we had received for our initial stay at Craig Court. Because of the London Connection, what could have been a stressful situation was turned into an unexpected, but welcome extra week of vacation! We definitely recommend The London Connection for accommodations while in London.

by Shaun Conlon

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